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Question
I have Sonic Cineplayer on my desktop. I would like to install it on my laptop. I cannot find the unlock code.Is there a way to find it since I have already purchased the program?
I fixed my audio problems...had to re-install XP and then re-install drivers in proper order.
Thank you for helping people with their computer issues! You are greatly appreciated!
Hi Jaye
Very sorry I couldn't get back to you quicker, but I am glad the sound issue is resolved and XP is all re-installed. Your license code may need to be reactivated by Sonic/Roxio. On your desktop machine, open CinePlayer and try to find the About tab somewhere in the menu. It should then pop up with the version and license information. Go to your laptop and enter that license. It may need to be activated by Sonic/Roxio through an internet connection. Let me know if that worked.
Brian
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Answers by Expert:
Brian Benosky
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributor of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills
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