Expert: James Filmer - 8/19/2011

Question
QUESTION: Please help, my computer is running so slow, when i shut down it says that sunkist is running. I have loaded and run aware and computer check ups, but nothing will remove it.
Be aware i am a novice when it comes to computer programers so please treat me like a child with computer speak.
Many thanks, it will be great if you can help me. (with AOL)
Martin

ANSWER: Hi martin,

Could say it in my own words, but check out this post:

http://answers.yahoo.com/question/index?qid=20060607020354AAmTKby

It you need help with the instructions, or they don't resolve the problem, just let me know.

---------- FOLLOW-UP ----------

QUESTION: Hi James thanks for that, but i have tried that and it says something like page unavailable. I will try it again tonight and will let you no tomorrow.
Once again thank you very much,
Martin

ANSWER: See also http://www.ftpphp.com/shwicon98-exe-error.php
and http://www.projectsjugaad.com/DICTIONARY-OF-PROCESSES/shstat-exe.html
(Note: Sunkist2k or Sunkist)

It can also be removed/uninstalled if you don't use the card reader, but let me know if the other info resolves the issue, in case you're not sure if you use it or not.

---------- FOLLOW-UP ----------

QUESTION: Thank you James, i have done what was said and it has removed it, (thank god) but my computer is still revving really high and is still slow. I will try and run more security scans on it.
Thank you, if your ever near Oxford e-mail me and i will buy you a large one.
Martin

Answer
If you download a small tool, can run it, copy the results and forward to me, I'll be able to determine what else may be slowing you down (besides possible spyware and/or viruses.

http://free.antivirus.com/hijackthis (Version 2.0.4)

Also, SuperAntispyware, Malwarebytes, Windows Defender, LavaSoft Adware are some of the best anti-spyware programs available. For personal use, each has an free edition - the paid editions offer more protection, but the free editions are fine too, for detection and removal. It's OK to have 2 or more (one may not find/remove all threats), but if you do, make sure they're not all running (real time monitoring) at the same time.

Don't have your email address, but mine is on the site Enrgy21.com
Cheers!