Computer Security & Viruses/white smoke trojan

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Question
hi..i have got the white smoke trojan on the pc and after searching all over, i cant find a way to take it out of here. i ran malware bytes, spybot, etc., and dont seem to find a way to take it out once and for all. the pc is a laptop and these bad things have been getting into it by wi fi. i ran also trojan killer and it did a wonderful job of getting many trojans. this pc is not miine. so, before going to buy myself a straight jacket, i need to ask how to get rid of this. thanks much!!

Answer
Hi James

White Smoke is a very sneaky little bug which will keep reappearing if it's not cleaned thoroughly.  There is an excellent removal guide over at MalwareTips which, if followed fully, will remove it for you.  I suggest printing out the instructions.  Here is the link:

http://malwaretips.com/blogs/remove-whitesmoke-toolbar/

If you have further problems, let me know.  Cheers!

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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College Educated Self-taught Computer Skills

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