Computer Security & Viruses/Virus Popup on webpage Cannot rmove

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Question
When I go to one certain website a Popup comes up wanting me to download an Adobe Flash Updater. I have not clicked to download this because I know it is a virus/adware that will be placed on my computer.

I have used F-Secure, Hitman Pro and Malwarebyte but none of these programs can find a virus or remove this popup from appearing. I had unplug my modem and disconnected my Internet connection for a short time and that helped for one day. Now this popup appearing again.



How can I remove this popup from appearing? I am using Interest Explorer and Windows 7. I have blocked popups but it has not helped. The website this popup keeps coming up on is my website. It does not appear on any other website. I had gone to Yahoo and searched for my website to see where it would come up in a
search. I clicked on the listing in this Yahoo search listing and this popup started. I went to Google and clicked on the listing in their search and the popup also came up.



Any advice would be appreciated. Thanks.

Answer
Hi Joe

If you believe your site is infected, first check it with a tool such as VirusTotal:
https://www.virustotal.com/#url
If it does indeed come back as infected, follow the advice and steps on the following page in order to clean and secure it once again:
http://codex.wordpress.org/FAQ_My_site_was_hacked
If you need further assistance, let me know.

Brian

Computer Security & Viruses

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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