Computer Security & Viruses/virus

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Question
Hello

After receiving a note from Bitdefender AV program that They found 2 Trojan in my pc and took care of it, I found out that my Inbox folder in Mozilla Thundirbird email program was left without all the bodies of the messages.  Only the subject and name of the person were left.  I did scan again with Bitdefender and Malware bite and SuperAntiSpyware.  No more traces.  I also emailed Bitdefender and waiting for their answer.  I am very careful in computing lifeas I work from home.  Is there any way to retrieve the emails in the Inbox ( all other folders are fine) ?  Any more suggestions please?  

Thank you Gabe

Answer
Hi Gabe

You could try restoring any files Bitdefender may have quarantined.  If they are not there, it's possible doing a System Restore may recover the emails.  That would also restore the trojans, but should give you time to back-up the emails before Bitdefender deletes the trojans and the emails again.  Good luck!

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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