Computer Security & Viruses/virus in Thundirbird

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Question
QUESTION: Hello

After receiving a note from Bitdefender AV program that They found 2 Trojan in my pc and took care of it, I found out that my Inbox folder in Mozilla Thundirbird email program was left without all the bodies of the messages.  Only the subject and name of the person were left.  I did scan again with Bitdefender and Malware bite and SuperAntiSpyware.  No more traces.  I also emailed Bitdefender and waiting for their answer.  I am very careful in computing lifeas I work from home.  Is there any way to retrieve the emails in the Inbox ( all other folders are fine) ?  Any more suggestions please?  

Thank you Gabe

ANSWER: Hello Gabe,

I believe contacting a Thunderbird Support forum would be your best move.

forums.mozillazine.org/index.php

kb.mozillazine.org/Disappearing_mail

forums.mozillazine.org/viewtopic.php?f=39&t=2909279

If that doesn't work, you can also try:

support.mozilla.org/en-US/kb/get-community-support

support.mozilla.org/en-US/questions/988192

If none of these help, just let me know.








---------- FOLLOW-UP ----------

QUESTION: Thank you for such a  nice answer.   Just one more please.  You do not think it is a virus?  

Thanks again,   Gabe

Answer
Though you didn't provide specific info about the threats, I don't doubt you when you say Bitdefender found one or more Trojans.

But, while it is possible the infection permanently deleted Thunderbird emails, it's not likely. This is why I offered the forum info.

It's also why I suggested you get back to me if that's not the solution for your particular situation.

There are special tools, system and 3rd party applications, free and commercial, that MAY retrieve emails lost to virus, spyware, Trojans, etc, but I hope we don't need to go there.

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James Filmer

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Viruses, Spam, hacking, Rootkits, Trojans, Keyloggers, all other forms of Malware, Internet access problems, slow systems, application and system instability, network abuse, Firewalls, layered security configurations, system maintenance support and general troubleshooting.

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