You are here:

Computer Security & Viruses/Strange Notice when Searching Outlook Calendar

Advertisement


Question
QUESTION: Hi Brian,
I never had the below issue on my computer before, am not sure if it's a virus, and was hoping you could help.

I tried searching for an item in my calendar and got a message that my search may be incomplete because Outlook is indexing my items.  When I clicked on the link it said 50,162 items remaining t be indexed.  I never got this message before when searching on my calendar.  I have less than 200 items in my calendar.  I have no idea what happened.  How can I fix the situation?  I have Outlook 2010 and am running Windows 7 Ultimate.

ANSWER: Hi Steven

It seems to be a problem with Windows indexing configuration.  Microsoft bulletin kb2769651 has information and steps to fix this:

https://support.microsoft.com/en-us/kb/2769651

Let me know if that helps.

Brian

---------- FOLLOW-UP ----------

QUESTION: When I checked the items needed to be indexed it said zero.  But the instant searches still weren't working properly.  I could search contacts, but calendar, tasks and e-mail did not give correct results even though each of those areas said there were no more items needed to be indexed.  But when I checked indexing option, the number of items being indexed was an increasing number.  To be honest I don't understand any of this.  I did contact the one person in all experts listed under Outlook, and although she heard of the problem I had, she had never encountered it.  Im not sure what to do next

Answer
Hi Steven

Unfortunately, I am at a loss regarding this as well.  But I am fairly certain that the problem is not caused by malware.  I can suggest that you post to the Microsoft Office community forum.  It has been a valuable resource to me in the past.  The link is:

http://answers.microsoft.com/en-us/office/forum/office_2010?tab=Threads


I did a search there for indexing problems in Outlook and got this:

http://answers.microsoft.com/en-us/search/search?SearchTerm=indexing+problems+wi

Hopefully you can locate a solution there.  Sorry again for not being able to solve this one myself.  Best of luck!

Brian

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


Brian Benosky

Expertise

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

Education/Credentials
College Educated Self-taught Computer Skills

©2016 About.com. All rights reserved.