Expert: Lorry - 10/14/2006

Question
Hi I need help.

I was browsing using the internet explorer and all these pop ups keeps showing up.  I always get redirected to another website.  

Can you help me remove these from my computer?  

Answer
Hi Carlo,

Am assuming that you are using Windows XP, correct? Try disabling Messenger Service, this is different from MSN Messenger. To disable the Messenger Service in Windows XP (Caution If your computer is part of a corporate network, talk to your system administrator before taking this action.)

1.Click Start and then click Control Panel.

2.Click Performance and Maintenance. (If you do not see the Performance and Maintenance icon, you may be using Classic View. You can skip to step 3 below, but you must double-click Administrative Tools.)

3.Click Administrative Tools.

4.Double-click Services

5.Double-click Messenger.

6.In the Startup type list, choose Disabled

7.Click Stop, and then click OK.

From http//www.microsoft.com/windowsxp/using/security/learnmore/stopspam.mspx

I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:

http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

Once installed, enable Tea Timer. Open the Spybot Search & Destroy, click  the "+" sign next to Tools on the left side of the screen, click System Startup, then on the right side of the page check HK_CU Run Spybot Tea Timer.

The Resident TeaTimer is a new tool of Spybot-S&D which perpetually monitors the processes called/initiated. It immediately detects known malicious processes wanting to start and terminates them giving you some options, how to deal with this process in the future.

Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure  #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.

Hope this helps!
Lorry