Expert: Lorry - 6/22/2007

Question
Hello,

I am writing for some advice on internet logs. I have tried to cancel my chronology but for some reason there is one site which does not remove itself. If I type in the address then it will appear again in the address bar. Does that mean I have a bug somewhere? How can I definitely remove all traces of visited pages? I have Zonealarm as antivirus, but often forgot to activate it.

Many thanks for sharing,
John

Answer
Hi John,

Zone Alarm is a firewall, not an antivirus program. Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

With IE opened, go to Tools, Internet Options, under the General tab click Delete under Browsing history.

Hope this helps!
Lorry