Expert: Lorry - 11/1/2007

Question
yestreday morning when i swicthed on my laptop, a FLU BURUNG virus surfaced  in notepad format some few minutes later and keeps on reappearing minute after minute. it holds the mouse cursor on one position. my norton 360 and some spywares are failing to remove it. what can ido to get rid of this nusty virus and how could i have got it. i use my U3 drive to download files from the net usually at work and reload to my PC home, the U3 drive has got its antivirus and antispywares.

Answer
Hi Oswell,

Even though you Norton 360 installed, using Internet Explorer go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Am fairly certain the above scan will find "W32.Dizan.D", which can be removed by following the directions given at:

http://www.symantec.com/security_response/writeup.jsp?docid=2007-060519-5410-99&...

Make sure you disable System Restore before removing.

Hope this helps!
Lorry