Question THANKS KEITH FOR YOUR REPLY BUT I NEED MORE HELP! JUST HOW DO I GO ABOUT FINDING THE GAIN ON A SOFTWARE PROGRAM? I HAVE NOT DOWNLOADED ANYTHING LATELY TO CAUSE THIS BUT HAVE ENROLLED IN SOME ONLINE STUFF WITH MY EMAIL ADDRESS. COULD IT HAVE COME IN AN EMAIL ATTACHMENT? THIS IS HOW THE REPORT CAME BACK FROM SPY SWEEPER...
Found: Memory-resident threat GAIN-Supported Software, version 4.054...
Found Adware: GAIN-Supported Software, version 4.054, c:\documents and settings...
THERE WERE OVER 23 TRACES FOUND ON MY COMPUTER!SO YOU SEE IT DID RECOGNISE THE GAIN SOFTWARE, BUT I QUARANTINED THEM,& DELETED THEM (SUPPOSEDLY). I DID ADD A NEW GRAPHICS PROGRAM A FEW MONTHS AGO FROM A DISK I BOUGHT, HOW DO I FIND OUT IF IT'S IN THERE? SORRY, I'M NEW TO THIS. HELP!THANK YOU!
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Followup To
Question -
HI KEITH!(I HAVE WINDOWS XP.) I CAN'T SEEM TO GET RID OF GAIN ADSERVER POP-UPS, THEY'RE EVERYWHERE! I JUST DID A FULL SPY SWEEPER RUN(WEBROOT.COM) & YET 2 HRS LATER AFTER DELETING THEIR ADWARE & A TROJAN, IT'S BACK AGAIN! IS THERE ANYWAY TO GET RID OF IT PERMANENTLY? ALSO,I GOT RID OF ALL THE COOKIES THAT SPYSWEEPER SAID HAD MORE THAN 1 TRACE BUT I STILL HAVE LOTS OF COOKIES ONBOARD BECAUSE I DON'T WANT TO GET RID OF ALL OF THEM SINCE I PAY MY BILLS ONLINE & AM ENROLLED IN SOME PROGRAMS. WHAT AM I MISSING?
Answer -
Tina,
It is possible that you still have programs on your computer that include trhe gain software as part of the install.
Note: http://www.gainpublishing.com/help/psdocs/kmd/communications50.html
is the policy statement from Gain. So, if you want to get rid of the Gain you will need to uninstall any software that you may have that includes Gain.
You will need to find out what software is using Gain, then uninstall it. It may be helpful to do a google search for 'gain adserver" to see if any software you are using comes up,then uninstall the software.
Interestingly, most antipyware software may not recognize Gain as spyware due to their acknowledgement of how it operates and presentation of their policy (most people don't read the fine print) to the end user stating that it will send info back to thier server and send you popups. Legally, when you download software and are presented with a statement saying that "by installing this software, you agree with their policy of sending info back to their servers and sending you popups", then it isn't technically spyware, since they are telling what the software will be doing in the background (Again, most people don' t read the small print when dowloading software,etc)
Its probably still in one of your programs somewhere.
Hope this helps.
Keiht
