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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thanks! I'll do that and the Spybot too. I went to run live update and found that my subscription had indeed expired. I appreciate your help! Lisa | ||
Answers by Expert:
I can help with most virus problems from identification to removal.. Can also point you to the better free and shareware anti-virus programs.
I have been surfing the net and using email for the past umpteen years and have yet to be hit by a virus or trojan in any of my systems on my LAN. Contrary to what some "people" might suggest, most virii can be safely removed and the system restored WITHOUT resorting to a complete re-install of the operating system

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