Computer Security & Viruses/computer crash!

Advertisement


Question
hi lorry..


whenever i access certain files on my computer it immediately hangs !
the hard disk will make this humming sound as if it is trying to do something.
then there is nothing i can do but to restart the computer.
i ran virusscan using mcafee but it didnt detect any viruses at all!?

please-please help!

fina


Answer
Hi Fina,

Try opening Internet Explorer, go to Tools, Internet Options, under the General tab click Delete Cookies, Delete Files, and Clear History. Defrag and reboot.

When opening the program(s) in question, try not having any other programs running, it could be a memory propblem.

Hope this helps!
Lorry

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

©2012 About.com, a part of The New York Times Company. All rights reserved.