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Computer Security & Viruses/Questions Answered by Expert Lenny

SubjectDate Asked
norton firewall1/13/2012
  Q: I detected a intrusion into my firewall w/ a blue tooth ip , it dissapeared or got overwritten w/ ...
  A: Normally, Norton is on Dynamic IP status meaning, the IP address alternates every now and then. It's ...
Internet only slow on one computer HELP!12/25/2011
  Q: recently i have purchased a new computer and it is fantastic for gaming and what not. But after a ...
  A: Lets do this one step at a time, buddy. Otherwise it won't work my good friend. Ok, I kindly request ...
What kind o f virus9/28/2011
  Q: When my PC starts and gets to the password window the window will automatically start typing - or ...
  A: Robinson, Lets perform some bits of diagnostics or rather tests before we determine that the ...
computer volume9/21/2011
  Q: I don't really think it's a virus but my sound of my computer is not working at all. I've tried so ...
  A: Please click on the link below to download, install and run LOOK-IN-MY-PC. Respond with your full ...
which antivirus is suite to my pc?5/16/2011
  Q: i have a pc with 1.70GHz celeron processor & with 504mb RAM,i also extended RAM with eboostr ,please ...
  A: I would advice you, as an experience with a most reliable security program that you go for ZONE ...
this tab has been recovered2/27/2011
  Q: I always get this message in IE8 that says "this tab has been recovered a problem with this webpage ...
  A: Option 1 Disabling All Add-Ons 1-Whilst within the Internet Explorer, click on Tools. 2-Then scroll ...
Anti-Virus says comp is secure, but its infected with 25 viruses2/12/2011
  Q: I just got Quick Heal Anti-Virus today and while it says my comp is fine, another Smart Internet ...
  A: 1-Disable all currently installed anti-virus programs from Start-up by: (Clicking on Start) (Typing ...
internet security programs2/11/2011
  Q: I currently have zone alarm security suite. It is coming due and am trying to decide if to renew or ...
  A: Hey landon, Tell you what.....don't you ever go for other programs as what you've got is the best ...
Redirect virus8/25/2010
  Q: I believe I have a redirect virus. My google searches get sent to random pages. Also I have a couple ...
  A: Please do the following, ->What is your default search engine? If Google, then try and confirm ...
Resistant virus1/17/2010
  Q: I have some virus that i picked from my USB flshdrive and has spread to some of my computer files. ...
  A: Get rid of your current security program....at your own risk. Then click on the link below for a ...
Computer Virus1/13/2010
  Q: I had someone work in my computer. Later a different person worked on it and found Remote Assistant ...
  A: Unfortunately once the archives of Last Known Good Configuration within Windows are pin-pricked and ...
NTDVM.EXE using 100% cpu8/15/2009
  Q: [quote]I have XP, 2 gigs of RAM and use IE7. I've recently downloaded some security programs: ...
  A: The process NTVDM.exe is a crucial program associated with the OS running on the hard-drive.Note ...
help :(6/19/2009
  Q: Operating system Xp media center 2005 Security program, AVG Free Zone alarm Free Machine is from HP ...
  A: Start Windows normally then follow the instructions below: -Click on Start -Click on Run -Type in ...
Search engine problems6/12/2009
  Q: I am having problems when I do a search on any search engine. Every time I do a search on yahoo or ...
  A: Please click on the link below for full removal instructions. Then click on the second one to ...
Win32.Agent.azsy6/5/2009
  Q: i currently have aquired a virus and was wondering if theres a free way to rid of it virus is ...
  A: Please click on the link below for full removal instructions. Then click on the second one to ...
Anti-Vir recommands6/3/2009
  Q: I appreciate for all of your last responses and your kindness in guiding me . If possible help me ...
  A: Firstly, you are going to require on-line updates for total security. Fresh infections keep coming ...
Computer Shuts itself down5/20/2009
  Q: My name is Darren. I have a Packard Bell computer system. But for some unknown reason when its on ...
  A: Apologies for my response long delayed. Try to restart your computer in Safe mode as this revs up ...
Computer Shuts itself down5/19/2009
  Q: My name is Darren. I have a Packard Bell computer system. But for some unknown reason when its on ...
  A: Please confirm the following if they are enabled.Then proceed with the steps; STEP ONE ...
HelpCtr.exe loads 200 times5/17/2009
  Q: After a few minutes using IE8 HelpCtr loads 200 times and stops everything else. After using ...
  A: I believe the program has misinterpreted the scan results and brought up some false positives as ...
Firewall5/8/2009
  Q: Lenny Do free firewall programs exist? If they do, would you refer me to sites that I can download ...
  A: Definitely, free software do exist but huge differences in their performances in comparison to Pro ...
Virus problem2/25/2009
  Q: My two computers are infected by a virus and no antivirus can disinfect them, Problem raised when I ...
  A: I understand you are undergoing through a very difficult time. Firstly, it is good to know "Flash ...
My cpu is unblocking my "block popups" selection2/23/2009
  Q: Hope you're doing well and wondering if you can please help me out. I'm using Firefox 3.0.6 and ...
  A: Click on the link below to download and install CCLEANER; http://www.ccleaner.com/download Run it to ...
your computer is shutting down1/7/2009
  Q: my computer got infected when i inserted a pen-drive.And from now on whenever i open command prompt ...
  A: Please go to a separate computer then click on the link below to download a smart Trojan/Spyware ...
Problem "untrusted publisher" for any downloaded file11/19/2008
  Q: Model : HP Pavillion dv2842se OS : Windows XP SP2 AV : Kaspersky Internet Security 7.0 Browser : ...
  A: The solution will be to Delete the temporary Internet files, Configure security, content, and ...
XP - Spybot S&D Problems.11/16/2008
  Q: Hey Lenny, I am currently running Windows Xp (Home Edition) on my Acer Travelmate Laptop and i have ...
  A: Installing numerous several security programs certainly do confuse the system especially the ...
possible virus11/9/2008
  Q: I am trying to install mcaffee security suite for my friend but it installed and is not workig ...
  A: Please do the following; -Restart the computer in SAFE MODE(softly tap F8 keyboard button as ...
magnifying glass icon11/6/2008
  Q: yesterday a new icon appeared on my screen, whenever I click a mouse button or try and scroll. The ...
  A: I figure this to be a backdoor trojan acting as a system file but not smart or strong enough to ...
is this a virus11/5/2008
  Q: I use a computer every day but my knowledge doesn't go any deeper that using the microsoft software! ...
  A: Referring to the "little red cross in the top corner". This is an indication of some missing item ...
constant opopping up of ads10/16/2008
  Q: I dont know what to do , have scanned with norton anti virus also purchased x.soft spy , of the web ...
  A: Click on the link below to download and install CCLEANER; http://www.ccleaner.com/download Run it to ...
INTERNET ANI VIRUS PRO10/13/2008
  Q: Was just surfing the net and this IAP comes up and says I may have a virus. Haven't been able to get ...
  A: It is a malicious infection that propagates as a genuine infection removal program. In short an ...
virus10/12/2008
  Q: html_Badsrc.c I think is what I've got...problem is I can only start in safe mode, antivirus won't ...
  A: Have you got a back-up copy of your current security program(anti-virus/anti-spyware) Then uninstall ...
svchost9/13/2008
  Q: Iran Windows 2000 Profesional.Spyybor Search & Destroy found: Smitfraud-C.gp.I deleted and every ...
  A: Follow the link below to download the only available tool that was specifically made to find and ...

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Lenny

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Expertise

NB:I do not accept PRIVATE QUESTIONS I can answer most questions based on Windows XP PRO infections.From the most common troubling issues related to eradicating sticky Worm infection(those that tend to become invisible in a client's computer). This is a form of correcting client's PC malfunction from my PC via communication through the internet. The following is a list of problems I can eradicate remotely(via remote Assistance made possible by Windows Live Messenger); -Virus and Spyware removal, Trojans, Browser hijackers and the like. NB:YOU BETTER NOT ASK ME A SIMILAR QUESTON THAT YOU HAVE ASKED SEVERAL EXPERTS ON THE BOARD/FORUM FOR I WON'T BE PREPARED TO ANSWER. MANY APOLOGIES. Again... I prefer to strictly respond to IT Security Questions in this department. I will not respond to repetitive questions I will not respond to SPAM questions e.g. email account password resets etcetera.

Experience

I have been in the IT industry for nearly a decade now.I have a dignified experience in working under the umbrella of Windows XP environment i.e. installation, maintenance and re-allocation in case an infection worm infections, Trojans, Spyware, Malware set in.

Education/Credentials
I have been troubleshooting and maintaining system based on the Windows XP Pro environment for about 10 years now.

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