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About James Filmer
(Top Expert on this page)

Expertise
Anti-virus, anti-spyware, Firewall programs and other security tools, system, application and layered security configuration, Internet abuse, system maintenance support and troubleshooting. Note: Anyone caught laughing at their computer with food or drink in the mouth will be reported to their local computer recycling center.

Experience
Administrator: Enrgy21.com

Publications
http://forums.mozillazine.org (enrgy21) http://episteme.arstechnica.com (enrgy21) http://news.cnet.com/security-bites-podcast (enrgy21) http://www.mywot.com (enrgy21)

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Available on Request

   

You are here:  Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses

Questions Answered By Expert  James Filmer 
In Category  Computer Security & Viruses

SubjectDate Asked

prevent unauthorized changes11/22/2009
  Q: My Trend Micro 2009 antivirus and antispyware has a "prevent unauthorized changes" you can also ...
  A: Compatible Microsoft operating systems: Windows Vista (32/64-bit) Ultimate/Business/Home..." ...
cannot access security systems - follow up11/13/2009
  Q: the allexperts site said I used too many follow-ups and to start again...so my system is windows ...
  A: Simon, Update: I don't think you should use remote assistance - gotoassist, unless you put it on ...
virus may be blocking access to anti-virus software11/11/2009
  Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
  A: What system are you using? XP Home, Professional, 2000...? If XP, is it the most current version ...
virus may be blocking access to anti-virus software11/10/2009
  Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
  A: No anti-virus program running while you're on the Internet is a big mistake coming from very bad ...
virus may be blocking access to anti-virus software11/9/2009
  Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
  A: simon, Do you currently have an anti-virus program running on your system? If so, what is it and is ...
Registry Mechanic11/9/2009
  Q: I found Registry Mechanic in my programs but don't believe it was there before. The Malwarebytes and ...
  A: Zebbie: A popular search engine will provide 100s of results about Registry Mechanic. I see no ...
RAS Async Adapter11/6/2009
  Q: I am using Computer Associates Firewall and since installing it every time I connect to the Internet ...
  A: Patricia, Hoping for an easy, simple fix for your problem, Click Start > Control Panel > (Classic ...
personal guard, antispyware11/5/2009
  Q: I forgot to mention in my previous email that the personal guard 2009 and the two antispyware ...
  A: Zebbie, Hopefully, the information in the other two replies will resolve your issues, including the ...
anti virus software11/5/2009
  Q: My Norton anti-virus ran out. So I guess I need to download a copy of the software. Do you have any ...
  A: Zebbie, AVG 9.0 full or free version. There's a link on Enrgy21.com's home page for your ...
windows xp not starting11/5/2009
  Q: I just had a problem with getting my computer to start up. I had the computer totally shut down ...
  A: See: http://www.2-spyware.com/remove-personal-guard-2009.html Personal Guard is a rogue, fake ...
Slow computer11/3/2009
  Q: that why i didn't rate, have done now. The AV2009 still remains in the System Configuration Utility ...
  A: I read your followup and answered it within one day (as I did with all my replies to you). As far ...
virus11/2/2009
  Q: Last year I spent $300 to clean-up my computer because of a virus. It has happened again, but ...
  A: Karen, I believe your core problem is logon.exe. I'm a little surprised that Superantispyware ...
Avast11/2/2009
  Q: I've used Norton and McAfee in the past. I've had several people tell me to use the free version of ...
  A: The free version has antispyware, anti-rootkit protection and secures e-mail and chats, but it's ...
virus11/1/2009
  Q: Last year I spent $300 to clean-up my computer because of a virus. It has happened again, but ...
  A: In answer to your question "Will a anti-virus take care of this?", it might. But, first I need to ...
Digital Line Detect10/26/2009
  Q: Good morning James, Last night I got this Digital Line Detect error. I ran Spybot and Cleaner then ...
  A: If you have Malwarebytes, SuperAntispyware, or e-squared (free or full versions links on ...
Slow computer10/23/2009
  Q: I have noticed that there is something called AV2009 C:\Program Files\Antivirus 2009\AV2009.exe. Who ...
  A: I believe my reply (following) was the last one. Was waiting for your response. ...
Slow computer10/22/2009
  Q: I have noticed that there is something called AV2009 C:\Program Files\Antivirus 2009\AV2009.exe. Who ...
  A: "...and it bought up 2 x Antispyware." Not sure what this means. Please explain. About it being in ...
Slow computer10/22/2009
  Q: I have noticed that there is something called AV2009 C:\Program Files\Antivirus 2009\AV2009.exe. Who ...
  A: Peter, It's a fake/rogue anti-virus program that displays fake information messages, conflicts with ...
Slow computer10/20/2009
  Q: especiallly on start up and opening emails + internet + spreadsheets etc. Also sometimes a box comes ...
  A: Peter, It sounds like Ad-Aware Pro could be starting up with your computer and conflicting with ...
Sereniti active security monitor10/20/2009
  Q: Recently downloaded System mechanic professional software. Uninstalled my other security software ...
  A: Had a busy weekend. Sorry couldn't get back to you sooner. Do you see it in Add/Remove programs? ...
Slow computer10/18/2009
  Q: especiallly on start up and opening emails + internet + spreadsheets etc. Also sometimes a box comes ...
  A: Peter, Traveling last few days. First chance to get back to you. Still need to know, do you know ...
Spybot will not download.10/17/2009
  Q: I am in the process of removing malware from my computer. I'm trying to download Spybot Search and ...
  A: Alyssa, Great that the found the solution to your problem. At the same time, not so sure your ...
Slow computer10/16/2009
  Q: especiallly on start up and opening emails + internet + spreadsheets etc. Also sometimes a box comes ...
  A: Peter, There are many possible reasons why its slow. To get a better idea of why, I need to know: ...
alpha antivirus10/10/2009
  Q: I have AVG and spybot but i still received Alpha antivirus , how can I remove this problem I have ...
  A: Installing Malwarebytes and running a full system scan should remove it. You can download it from ...
virus?10/4/2009
  Q: I am a novice computer user and I think there is something very wrong w/my desktop. About 2 weeks ...
  A: (Added new links to cleaning your computer) Kathryn, There are several possibilities. Please read ...
virus?10/3/2009
  Q: I am a novice computer user and I think there is something very wrong w/my desktop. About 2 weeks ...
  A: Very tough problem to troubleshoot without having physical access to it, but turning it off ...
Spybot will not download.9/13/2009
  Q: I am in the process of removing malware from my computer. I'm trying to download Spybot Search and ...
  A: Please activate the Windows Firewall (unless you have a third party one already on your computer and ...
Spybot will not download.9/12/2009
  Q: I am in the process of removing malware from my computer. I'm trying to download Spybot Search and ...
  A: Alyssa, The following is an older post and may not hold the precise answer to your problem. ...
Generic host 329/12/2009
  Q: In one of my office laptop model:R51 IBM, even after formatting and installing a licensed copy of ...
  A: VIJAY, If you can stay online long enough, try the following: Check Windows Updates for critical ...
Possible Virus?9/10/2009
  Q: James, Good morning, you just help me resolve an issue yesterday that again I very much appreciate! ...
  A: Troy, "Worst Virus Ever" it sounds like a reference to a rogue antivirus application which, if on ...
Norton Password Manager 20049/9/2009
  Q: I have NPM 2004 installed on my Toshiba Satellite laptop (bought April,2005). The computer seems to ...
  A: John, I've reviewed the manual: ...
AntiVirus Software9/9/2009
  Q: James, Fist I want to thank you for you assistance here! I am a guy who can run computers pretty ...
  A: You should uninstall all traces of Norton (including the Security Scan, and also the AntiVirus ...
videos9/9/2009
  Q: Why am I not able to open videos to watch? I'm in myyearbook.com. The video will not open. ANSWER: ...
  A: "The only other thing is that my computer is acting slow again. The computer was behaving like this ...
videos9/8/2009
  Q: Why am I not able to open videos to watch? I'm in myyearbook.com. The video will not open. ANSWER: ...
  A: I've reviewed their help section about watching complete movies in myyearbook, but couldn't find ...
Liveupdate?9/6/2009
  Q: my desk top has Windows XP Pro. I Don't have internet on this computer. I only use is for photo ...
  A: You can remove LiveUpdate. 1.Click Start and then Control Panel. 2.In the control panel, ...
anti-virus9/3/2009
  Q: What anti-virus protection do you recommend? I currently use Norton AntiVirus. ANSWER: Spybot ...
  A: Update again. Then I think you should click "Immunize": Protect yourself before threats find their ...
anti-virus9/2/2009
  Q: What anti-virus protection do you recommend? I currently use Norton AntiVirus. ANSWER: Spybot ...
  A: I recommend always remove everything Spybot finds. Also remove everything Malwarebytes finds. ...
antivirus8/31/2009
  Q: again, I asked a question earlier today about trying to eleminate the Personal Antivirus from ...
  A: Free for personal use on one PC, the free edition is supposed to detect AND remove it. It didn't? ...
antivirus8/31/2009
  Q: My girlfriend and I each have Dell Inspiron 1525 laptops with Windows Vista Home Premium installed. ...
  A: Wayne, Download and install the free or full version of Malwarebytes. A link to it is on the ...
anti-virus8/30/2009
  Q: What anti-virus protection do you recommend? I currently use Norton AntiVirus.
  A: Spybot Search and Destroy is 100% free. There are no costs associated with finding and removing ...
Windows XP, Firewall, no background images8/29/2009
  Q: To answer your previous questions: I use Norton AntiVirus, Version 16.7.2.10. Norton has for ...
  A: Pick a sample page on the Internet in your browser. Press CTRL key and Prt Sc key (upper right hand ...
Windows XP, Firewall, no background images8/29/2009
  Q: To answer your previous questions: I use Norton AntiVirus, Version 16.7.2.10. Norton has for ...
  A: "...a bundle for a-squared online and Armor Firewall. Would you like for me to download and run ...
Windows XP, Firewall, no background images8/28/2009
  Q: To answer your previous questions: I use Norton AntiVirus, Version 16.7.2.10. Norton has for ...
  A: 1. If you're using the Norton free version, would you mind replacing it with another antivirus if ...
cleanup8/27/2009
  Q: Don't know if you know this, but this site only allows me to reply a few times, then it tells me to ...
  A: 1) Do you still have Firefox on your system? Go to Tools>Options>Content and make sure Load Images ...
cleanup8/27/2009
  Q: Don't know if you know this, but this site only allows me to reply a few times, then it tells me to ...
  A: If you're not a developer in a development environment, my guess it that it was pre-installed on ...
cleanup8/27/2009
  Q: Don't know if you know this, but this site only allows me to reply a few times, then it tells me to ...
  A: Tools>Internet Options> 1. Click Security tab, then click the Internet Icon under "Select a zone ...
cleanup8/27/2009
  Q: Don't know if you know this, but this site only allows me to reply a few times, then it tells me to ...
  A: It's not necessary to restart every time you clean your temp files. ...
Windows XP and Firewall8/27/2009
  Q: Answer Enrgy21.comZebbie, The link is on the Enrgy21.com home page, bottom of the page, for ...
  A: Zebbie, After you install an application, the installation file is often left on the desktop (or ...
Windows XP and Firewall8/26/2009
  Q: Answer Enrgy21.comZebbie, The link is on the Enrgy21.com home page, bottom of the page, for ...
  A: Zebbie, If everything's still OK, I'd like you to download and install CCleaner, unless you already ...
Windows XP and Firewall8/26/2009
  Q: Answer Enrgy21.comZebbie, The link is on the Enrgy21.com home page, bottom of the page, for ...
  A: Zebbie, For now, please turn on Windows Firewall and restart your computer. If you notice any ...
Search Glow8/26/2009
  Q: When my computer is running slow, I bring up Task Manager. In Task Manager I find a program running ...
  A: Zebbie, The link is on the Enrgy21.com home page, bottom of the page, for Lavasoft Ad-Aware. Yes, ...
Digital TV4PC8/25/2009
  Q: I received a SPAM which I usually delete all spams but this one is for something called Digital TV ...
  A: Zebbie: I would NOT click on any link or image in a message you consider SPAM. If you'd like to see ...
Search Glow8/25/2009
  Q: When my computer is running slow, I bring up Task Manager. In Task Manager I find a program running ...
  A: Lavasoft's Ad-Adware is an excellent antispyware product. The one you have is an older version. The ...
Search Glow8/25/2009
  Q: When my computer is running slow, I bring up Task Manager. In Task Manager I find a program running ...
  A: It's my understanding that it's part of Windows Live Toolbar. Go to Add/Remove programs and ...
anti-virus and antispyware8/21/2009
  Q: i'm looking for a software that will protect my computer against trojan worms websites like for ...
  A: Reggie, My favorite is AVG Internet Security, but all of them do what they're supposed to do quite ...
Can not access secure sites8/16/2009
  Q: When I receive Page Can Not Be Displayed when I try to access microsoft.com, avg.com or any site ...
  A: What browser are you using? Have you made any changes to the browser? The first 3 links address ...
On Demand Scan fault in McAfee8/11/2009
  Q: I've just been through hours of trying to fix my wife's computer. The McAfee software glitched @ ...
  A: Sounds like the software has become corrupted for some reason - especially since the MV Technician ...
downloading anti-virus7/30/2009
  Q: I have the basic dial up and am trying to download an updated anti-virus program and about a fourth ...
  A: There are at least a dozen possible reasons, and as many or more solutions. Did the problem just ...
malicious attacks7/22/2009
  Q: I have a computer i think is infected so i'm staying off-line for the most part. Should i remove ...
  A: Bill, As far as removing personal files, passwords and account numbers, I don't think you need to ...
cyber-crooks7/14/2009
  Q: I am concerned about cyber-crooks hacking into our computer and grabbing our list of passwords and ...
  A: And you didn't tell me what your exact operating system was until your second post. In your first ...
cyber-crooks7/12/2009
  Q: I am concerned about cyber-crooks hacking into our computer and grabbing our list of passwords and ...
  A: I'd use KeypassX (or something like it): ...
How to detect and remove keyloggers?7/7/2009
  Q: i play online gaming a lot and hacking into accounts using keyloggers seems to be fairly rampant at ...
  A: Check out: http://www.viruslist.com/en/analysis?pubid=204791931#what ...
virus7/7/2009
  Q: My operating system is vista and it has been infected by Win32/Heur and tanatos virus.I have ...
  A: For a comprehensive removal quide: ...
security7/4/2009
  Q: I am learning about computers and how to protect my system. Just curious what areas of the Internet ...
  A: One of the best answers to your question is found here: ...
virus7/3/2009
  Q: i was wondering if 2 pc's share the same modem, and the pc's connect via a ethernet cable, can a ...
  A: jon, Just because one PC was infected doesn't mean the other one has to be. And, the modem wouldn't ...
virus7/2/2009
  Q: i was wondering if 2 pc's share the same modem, and the pc's connect via a ethernet cable, can a ...
  A: I don't believe connecting one PC at a time makes any difference. Once the systems are connected to ...
Sirf the web anonymously6/23/2009
  Q: What's the best way to sufr the web anonymously? I have seen several websites but most of the time ...
  A: For IE, ProxySwitcher is a fine way to go. However, if you use Firefox, the following links give ...
help:(6/19/2009
  Q: Operating system Xp media center 2005 Security program, AVG Free Zone alarm Free Machine is from HP ...
  A: Try this ivan: Start > Run > Type: msconfig > OK > BOOT.INI tab > Check: All Boot Paths button ...
anti spyware6/14/2009
  Q: hey, im a novice when it comes to spyware etc. im going to be buying things online with my credit ...
  A: We had a hardware problem requiring replacement, so I sincerely apologize not getting back to you ...
firefox6/13/2009
  Q: suddenly here is what i get when i try to open firefox, which i have been using for a year with no ...
  A: One of the following threads should provide the fix for the problem. ...
re accessed sites/security6/10/2009
  Q: A website appeared in the history on my computer, which a person denied having accessed. It hadn't ...
  A: I think basically what you're asking now is, "Could he/she be adamantly lying?" If so, the answer ...
re accessed sites/security6/9/2009
  Q: A website appeared in the history on my computer, which a person denied having accessed. It hadn't ...
  A: 1. It's "possible" the person was telling the truth. It's possible that not having an anti-virus ...
Anti-Vir recommands6/3/2009
  Q: I appreciate for all of your last responses and your kindness in guiding me . If possible help me ...
  A: "Please introduce me the good Free Antivirus that I can Download them and can get their update files ...
virus6/1/2009
  Q: i was wondering if 2 pc's share the same modem, and the pc's connect via a ethernet cable, can a ...
  A: The following is a quote from an in-depth answer to a ...
spyware5/26/2009
  Q: im looking for a good antivirus and anti spyware program.I have a computer running windows ...
  A: No need to reinstall the operating system. One way to eliminate Personal Antivirus (and probably ...
help5/21/2009
  Q: i am in huge trouble. i was trying to open Norton Internet Security and i waited for hours and it ...
  A: If there are any other details you can provide, it would be a great help, like "Did the problem ...
help5/16/2009
  Q: i am in huge trouble. i was trying to open Norton Internet Security and i waited for hours and it ...
  A: Disconnect your cable, or do whatever is necessary to work offline. Uninstall Norton (Add/Remove), ...
block porn sites5/13/2009
  Q: I have a small network in workgroup mode with dhcp enabled through dlink adsl router.now i want to ...
  A: Based on the info you've provided, I'd suggest you first look at OpenDNS.com: ...
free antivirues program5/8/2009
  Q: hey james. i recently bought an anti virus for my laptop that runs windows xp and thought nothing of ...
  A: There are a few others, but try one (or both) of the following if your first choice causes problems ...
XP and Admin password4/26/2009
  Q: I have lost the Admin password on two pc's that I had been trying to get onto a new domain. I have ...
  A: I think michaelsteventech has the best detailed answer for your specific question (I could say the ...
XP and Admin password4/26/2009
  Q: I have lost the Admin password on two pc's that I had been trying to get onto a new domain. I have ...
  A: About losing the Admin password, if you haven't seen this post, it might help: ...
Bogus Email4/17/2009
  Q: I run Windows XP with the Comodo firewall and AVG antivirus software. Anyway, I'm having a problem ...
  A: John, Called Spoofing, you might be able to do something about it but it depends. You should at ...
personal antivirus removal4/16/2009
  Q: My wife may have accidentally had a pop up prompting her to run a scan for virus and clicked on it ...
  A: The following is some serious discussion about your problem: ...
security4/14/2009
  Q: The industry changes so much that it is hard to keep up. Need assistance with security in my ...
  A: What anti-spyware applications do you already have? Have you tried and removed some you didn't like? ...
RE: firewall recommendations4/13/2009
  Q: I understand there are a lot of free firewalls out there. Can you recommend any? Thank you.
  A: Though I've tried many Firewall applications, I recommend visiting reputable Firewall reviews sites ...
Running antivirus from safemode4/12/2009
  Q: I have read on several sites that it is a good idea to run your AV from safemode to be able to check ...
  A: Please see: http://www.avg.com/faq.num-1145?srch=run|avg|in|safe|mode#faq_1145 As far as locating ...
virus4/11/2009
  Q: do you know if graboid video is safe to download because my computer recently got a virus and im not ...
  A: http://www.downloadbestsoft.com/Graboid-Video.html Has some detailed info about it. ...
Anti Virus and Spyware4/3/2009
  Q: Are you able to let me know whether running McAfee version 7.1 and Max Secure Spyware Detector 2009 ...
  A: No way I could tell you that (lol). Would need a PC exactly like yours in every way, and then put ...
anonymous browsing4/2/2009
  Q: is there a way the webpage owner or internet site could tell that I visited - via some kind of foot ...
  A: Hotspot Shield looks like it does what it says it does. But, since the first paragraph of the ...
fix it utilities 94/2/2009
  Q: hi james someone bought me fix-it utilities 9 with 3 user licence i was wondering if this was ...
  A: If it's a 3 user license like you say, if you asked them they'd probably say 3's the maximum. I ...
Free softwares3/24/2009
  Q: What is the most effective, free antivirus and antispyware software available out there? I am ...
  A: Careful with answers from others about that question. It's "loaded" as in tricky. Enrgy21.com has ...
PC security3/24/2009
  Q: I'm interested in trying the Comodo firewall--I've read some good reviews about it. One concern ...
  A: Made some minor revisions in first reply, the original post - and made it public. Would like to ...
what is a backdoor trojan?3/16/2009
  Q: what is a backdoor trojan and what does it do? I bought my first laptop and my norton will run out ...
  A: http://en.wikipedia.org/wiki/Trojan_horse_(computing) NetBUS and Back Orifice are examples (bottom ...
Layered Software3/14/2009
  Q: My computer is starting to run slow again. The last time it was running like this my father used ...
  A: I really have no idea what "layered software" is. Maybe you could check for a different description ...
PC security3/14/2009
  Q: I'm interested in trying the Comodo firewall--I've read some good reviews about it. One concern ...
  A: Some reviews have suggested Comodo Free Edition has some security holes. Paid version is OK. Check ...
Special worm infected data3/10/2009
  Q: Sir, I just bought a new notebook PC of DELL Inspiron 1525 with Windows Vista Home Basic Service ...
  A: Rohit, The worm appears to be McAfee's Generic VB.b, which can be removed from your pen drive after ...
Firewall Overkill3/9/2009
  Q: I think because of firewall overkill. We have Windows XP but also a router. Even my home page ...
  A: Making your computers run faster and putting trusted sites into XP may not be related. But, if ...
Quarantined Viruses3/8/2009
  Q: I just scanned for viruses with McAfee and found 4 trojans. McAfee quarantined them, but I would ...
  A: Joe, Before I can give you advice, need to know your exact McAfee version, the system you're on, ...
cant recovery3/6/2009
  Q: i ive tried cant get my dell inspiron 60000 to do a system recovery ive tried ctrl f11 f8 but when ...
  A: Would love to say more, but have no idea what system you're on. Would you also say a little more ...
File Systems3/4/2009
  Q: Some days ago I attached my mp3 player to my computer and i allowed my antivirus program"avast!" to ...
  A: Not sure what you mean by "normal mode." The following post: http://malektips.com/xpwex0025.html ...
Computer Trouble3/2/2009
  Q: OK heres my problem...my children. I have no idea what my 12 year old son did to my computer but ...
  A: First thought, a browser issue. If you're using IE, check your add-ons. Don't know how familiar ...
Computer noises and unauthorized debit card charges2/25/2009
  Q: When I am on the internet my computer makes different noises through the speakers. It started with a ...
  A: Several issues - possibly not all related to security and viruses (my forte). As far as "noises", ...
I can't get rid of old Spy Sweeper2/24/2009
  Q: I hope my question will qualify. I need help. I just bought the new Spy Sweeper, but I can't ...
  A: The free version of Revo Uninstaller http://majorgeeks.com/Revo_Uninstaller_d5706.html might work. ...
My cpu is unblocking my "block popups" selection2/23/2009
  Q: Hope you're doing well and wondering if you can please help me out. I'm using Firefox 3.0.6 and ...
  A: Please see: http://kb.mozillazine.org/Preferences_not_saved "Other software prevents preference ...
antivirus2/21/2009
  Q: Do you know of any free good antivirus programs i can download for my window laptop??
  A: Dustin, My favorite is AVG free Anti-Virus. There's a link on enrgy21.com or just use your favorite ...
Unremovable Virus2/17/2009
  Q: I have had a problem with a virus that I cant get rid of. What the virus does is when I open ...
  A: There are several ways to remove it. The one that might be easiest for you is this one: (taken from ...
Computer Query2/15/2009
  Q: i have a strange problem whenever i try to login to my hotmail account the system allows me to ...
  A: I once had your problem and the following resolved it. Shut down your PC completely (in case you ...
internet broken after virus2/13/2009
  Q: Hey James, thanks for taking the time to look at my question. I had a virus on my computer a few ...
  A: What's the situation now? Are you still unable to log on as administrator? When you say your DNS ...
internet broken after virus2/12/2009
  Q: Hey James, thanks for taking the time to look at my question. I had a virus on my computer a few ...
  A: Still need the name and version of your anti-virus program, and how did you remove the virus? Did ...
internet broken after virus2/12/2009
  Q: Hey James, thanks for taking the time to look at my question. I had a virus on my computer a few ...
  A: What's the name and version of your anti-virus program, and how did you remove the virus? What ...
antivirus software and firewalls2/7/2009
  Q: I have recently had trouble with my McAfee antivirus software. I keep getting viruses that ...
  A: "Lightweight" usually means it doesn't use a large amount of system resources, which can noticeably ...
The best Antivirus1/30/2009
  Q: I use McAfee. My question is very simple. I want to know which is the best antivirus software that I ...
  A: I disagree with you regarding your assessment of my knowledge (how much more knowledge could I have ...
Trend Micro Antivirus1/22/2009
  Q: My new computer with Vista, Trend Micro, and Webroot, takes exactly 1 minute and 45 seconds after I ...
  A: Some say Vista takes longer to start-up than other systems: ...
How to firewall1/21/2009
  Q: I have configured a VPN Server in Win 2000 which will connect all my senior management in my local ...
  A: Can't tell if you have the Firewall and anti-virus combined, or just one of them. A "configuring ...
How to firewall1/20/2009
  Q: I have configured a VPN Server in Win 2000 which will connect all my senior management in my local ...
  A: Firewalls don't block or detect viruses. They also don't detect or block all Trojans. Hopefully, you ...
security reset1/13/2009
  Q: For the last few weeks without exception everytime I turn on my computer I run into the ...
  A: I would download a fresh software version to your desktop, uninstall the current software, restart, ...
VIRUS!1/8/2009
  Q: i was in some website and they told me to do something and it was a virus. i dont know what it is or ...
  A: What's your system like now? Do you have a working reputable anti-virus program? If you don't and ...
Laptop filled with viruses1/7/2009
  Q: I have a laptop that is issued by my school, so I am not the administrator. I think I picked up ...
  A: Daniel, Unfortunately, if you can't update the anti-virus protection, download/install one or more ...
Antivirus20091/7/2009
  Q: trying to get rid of Antivirus2009. It will not allow me to access the internet, or install a virus ...
  A: Alberto Gozzi, Here's a link to a manual removal process. ...
extracting files1/3/2009
  Q: I am having trouble loading my desktop. The background appears but no icons or start bar. Prior to ...
  A: Could detail in my words how to do it. Bur not knowing more about your system and any error messages ...
Site Advisor1/3/2009
  Q: How do I restore the Site Advisor by McAfee? It disappeared after my computer came back from the ...
  A: Download Advisor to desktop. Go to Add/Remove Programs and remove. Restart and install again. You ...
virus attack1/3/2009
  Q: this morning my daughter's hp laptop has a problem. After bootup when she clicks on any desktop ...
  A: marshall, What anti-virus application are you using, and is it functioning properly? Can you open ...
virus attack1/2/2009
  Q: we have had a virus attack on the computer today and would like to know what is the best anivirus ...
  A: Nicky, The best anti-virus software is truly a matter of opinion. Conducting a search using the ...
Internet Security1/1/2009
  Q: Can I use more than one Security Program at a time? Such as McAfee and AVG. I'm told this is bad ...
  A: If the McAfee software is the the Firewall only, and AVG is the only Anti-virus, not sure why AVG ...
web12/31/2008
  Q: I used allexperts for a phychic and I gave me whole name know when I do a google search for my name ...
  A: I don't believe there is a way to remove or delete a web page that has already been cached by ...
Runtime error12/31/2008
  Q: James, thank you for taking my question. I will try to be brief. I wanted to perform a System ...
  A: Ken, MSXML3.DLL is part of a group of services that allows one to access Microsoft development ...
bug???12/28/2008
  Q: my computer is redirecting me to certain web pages when I try to do a search. I may put in ...
  A: Just wondering if you were able to find the solution to your redirect problem. After carefully ...
One of my PCs maybe infected.12/23/2008
  Q: I use Win XP pro on that machine I am taking about. My Norton AV never opens up. I try to uninstall ...
  A: Since you received the error message trying to uninstall Norton, on the surface appears ...
RunDLL12/23/2008
  Q: Every time I turn my computer on, this message appears after the desktop loads: RunDLL Error ...
  A: Did a search and found a possible solution to your problem ...
Antivirus vs Antivirus12/21/2008
  Q: Why is it "bad" to have more than one antivirus on your computer? But is it ok to have more than one ...
  A: My analogy: An antivirus application is like the oil in a car, the firewall is like the oil filter, ...
netsh.exe virus?12/17/2008
  Q: Subject: netsh.exe virus? windows: XP CPU/Ram: 512mb problem: Hi all. The last couple of days ...
  A: There's an old post (2005) with a question almost identical to yours: ...
AVG 8.0?12/16/2008
  Q: Hey, I would just like to know something about AVG Antivirus (Specifically the Free Version). Is it ...
  A: Sorry wasn't more helpful or clear. Too much info? Hopefully, you are using an av program now. If ...
bug???12/12/2008
  Q: my computer is redirecting me to certain web pages when I try to do a search. I may put in ...
  A: bob, You should post the log file on a free security related forum specifically devoted to ...
BROWSER HIJACKER (virusresponse2009 virus)12/11/2008
  Q: i cant connect to internet explorer coz of the virusresponse2009 virus i have the internet ...
  A: http://www.xdelbox.com/how-to-remove-virusresponse2009/ says that Malwarebytes will remove it. If ...
bug???12/8/2008
  Q: my computer is redirecting me to certain web pages when I try to do a search. I may put in ...
  A: Do you have any other problems, or strange behavior? Still have the problem? Is it worse, better or ...
File Security12/5/2008
  Q: I'd appreciate your thoughts and recommendations about securing some files on my laptop from ...
  A: As many layers of security you can effectively manage, in concert with your other critically ...
virus problem12/4/2008
  Q: A few days ago I downloaded a file from the internet which automatically installed dozens of viruses ...
  A: You could delete or lose data from placing a magnet next to a hard drive, but it won't really fix ...
Spam12/3/2008
  Q: James I keep getting spam on my email provider that is addresed with my own email. A friend said ...
  A: bud, Because you're using Thunderbird, possible reasons are explained in more detail here: ...
Can trace feedback?12/2/2008
  Q: If i send a feedback to an organization through their website, providing fake info about me like my ...
  A: It's possible to determine the network origin, (or proxy if you use one), and basic system/browser ...
bug???12/2/2008
  Q: my computer is redirecting me to certain web pages when I try to do a search. I may put in ...
  A: George, Likely spyware that Spybot and Adware didn't detect, or a corrupt Hosts file. A search ...
firewall turns off11/29/2008
  Q: Mr. Filmer My firewall has now turned off a couple times and I subsequently have gotten over 10 ...
  A: What's best for me, may not be for you. The free/free trial versions of Sunbelt Personal Firewall, ...
firewall turns off11/28/2008
  Q: Mr. Filmer My firewall has now turned off a couple times and I subsequently have gotten over 10 ...
  A: In the long run, firewalls, anti-virus and anti-spyware applications won't work like they should on ...
dll error11/26/2008
  Q: I cannot remove the following dll files. ? I ran in safe mode MV REG Clean, reg clean, Malwarebytes, ...
  A: Bob, Did you receive error messages? In other words, have no reason to believe they should be ...
autorun.inf virus11/25/2008
  Q: I recently got this error when trying to access my external hard drive. I searched this error and ...
  A: http://www.bleuken.com/2008/07/01/preventing-and-removing-autoruninf-virus/ has some valuable info ...
Antivirus11/25/2008
  Q: I was just wondering if there was a free anti-virus program that I could download. I have a laptop ...
  A: Vista doesn't have an anti-virus program. Only Windows Defender, which detects and removes most ...
Computer reboot, possible virus?11/24/2008
  Q: I recently had a problem with my computer where it would start rebooting by itself. Originally when ...
  A: Don't think it's a virus (though it's not impossible). After careful review of all the possible ...
Removing a Trogan11/23/2008
  Q: My aunts Laptop has been infected with WindowsAntivirus 2008 Trogan. How do we remove it? Thank You
  A: There is some very useful info here: 1. ...
overloaded network connection to high speed Internet modem11/23/2008
  Q: My computer recently has some program that sends out 'packets' and receives 'packets' all the time ...
  A: Without knowing the system your using, more about your network (card, firewall...), at least some of ...
Can use McAfee (or Norton) with Spyware Doctor?11/22/2008
  Q: I use XP and a subscription to McAfee (but I'm considering changing to Norton 360). I've read very ...
  A: First, most reputable anti-spyware software should work well with one or both of them. Not sure why ...
Monitoring Employees11/11/2008
  Q: Most employers generally monitor web surfing and e-mail messages of their employees. Can you tell ...
  A: John, Hopefully, this site will answer most (or all) of your questions: ...

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