| Subject | Date Asked |
|
| AVG antivirus | 8/21/2008 |
Q: My AVG antivirus said it found two viruses. However, it said it cleaned 0 and deleted 0. I then ...
A: Don't worry about the viruses AVG finds. There are many thousands of different viruses and other ...
|
| virus help | 8/20/2008 |
Q: i have gotten a virus which turned my desktop white with a box in the middle that said something to ...
A: Welcome to the Russian Mafia, delivered fresh to your desktop daily! Seriously, the infection you ...
|
| Wireless internet security | 8/5/2008 |
Q: How do I know if my computer permits me to use the 802.11g password technique and if it does how do ...
A: The hardware for your wireless adapter is one factor that determines whether you can take advantage ...
|
| Cookies are not getting accepted/set in IE; Firefox is not opening at all | 8/4/2008 |
Q: I've been facing this strange problem since yesterday. My laptop (DELL Inspiron 6000, Windows XP) ...
A: I'm hoping this isn't a case of Windows XP committing suicide. Sometimes Windows type operating ...
|
| KAPERSKY | 8/3/2008 |
Q: I NOTICE KAPERSKY IS 14 DOLLARS MORE THAN ZONE ALARM PRO DOES KAPERSKY ALSO TELL YOU WHEN YOU ...
A: The free Zone Alarm will stop adware and spyware, too. The advantage of the paid product is that you ...
|
| xp media center mybackup | 8/1/2008 |
Q: My system crashed. I used the operating system disk to re-install and everything (as far as I know) ...
A: Please help me with more information. When you say you saved everything to C:/mybackup, do you mean ...
|
| cursor moves itself | 7/31/2008 |
Q: I have hp pavilion dv2000.my cursor moves randomly around the desktop, and then clicks or double ...
A: First, here's the good news. This is probably not being done to your computer by organized crime. ...
|
| SPYWARE | 7/29/2008 |
Q: DID YOU EVER NOTICE THE LONG LICENSE AGREEMENT IN SOFTWARE THAT YOU INSTALL. ARE YOU ACTUALLY ...
A: That is a VERY wise question. Some of those agreements really do have you giving permission to get ...
|
| backdoor trojan virus and downloader | 7/28/2008 |
Q: i scanned my computer with norton anti virus it found 2 downloader viruses and 1 backdoor trojan ...
A: Those viruses Norton found should be quarantined so they won't harm your computer. So the slowdown ...
|
| Internet Explorer Closes Prohibiting McAfee | 7/25/2008 |
Q: and thank you for offering your expertise. My computer (equipped with XP) was recently infected ...
A: Hurray, I'm relieved that you got your access to antivirus websites back again. Thank heavens the ...
|
| SPYWHERE | 7/24/2008 |
Q: IT LOOKS LIKE MOST ANTI VIRUS ANTISPYWHERE PROGRAMS DONT WARN YOU IF YOU JUST PICKED UP A SPYWHERE ...
A: Zone Alarm Pro (www.zonealarm.com) tells you what spyware and adware programs it has removed and ...
|
| Microsoft Word acting funny | 7/23/2008 |
Q: My Microsoft word is acting very weird. Any document that I open it has a paragraph symbol every ...
A: First of all, your computer probably is OK right now. There are simple explanations for what you ...
|
| Internet Explorer Closes Prohibiting McAfee | 7/22/2008 |
Q: and thank you for offering your expertise. My computer (equipped with XP) was recently infected ...
A: I'm assuming you've tried System Restore and it failed. If not, try that, it just might work. If it ...
|
| Broadband on Microsoft ME | 7/8/2008 |
Q: I wonder if it is possible for you to help! I recently upgraded my Broadband connection to a Hub ...
A: You can always just physically disconnect your computer from your broadband line. To find out ...
|
| hotmail | 7/5/2008 |
Q: I have a 8 yr old daughter who want's to join hotmail. I don't know much about it. Is it safe please ...
A: I'm astonished at how many parents let children use the Internet inside their bedrooms with the door ...
|
| virus | 7/4/2008 |
Q: Seems like every few months my internet surfing becomes very slow, especially after I download ...
A: What you need is a complete Internet security suite. This sort of product will contain a firewall, ...
|
| new computer | 6/28/2008 |
Q: I have a new computer coming from Dell and it has the macafee security for 30 days I think--I am on ...
A: Just be certain McAfee Security is installed first. On many new computers they have an icon for a ...
|
| internet security software | 6/27/2008 |
Q: What is the best security software on a new computer with vista?
A: Two of the world's best Internet security suites offer free 30 day trials. See http://kapersky.com, ...
|
| icons disappear | 6/26/2008 |
Q: My son downloaded things on an unprotected computer. The icons are all missing from the desktop ...
A: It sounds like it's time to "nuke" that computer. That's the term computer repair technicians use ...
|
| Static IP Addresses | 6/24/2008 |
Q: I have a "dumb" question. We are getting an installation at our office from a company called Logix. ...
A: A static IP address is useful if you want a computer to run a service that people outside your ...
|
| get rid of virus | 6/18/2008 |
Q:
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| winupdate.exe | 6/9/2008 |
Q: i have deleted winupdate.exe file is it a important file? if yes what i do?
A: You were right to delete that program as it is used by a dangerous Trojan. Did you delete this file ...
|
| "block pop-up windows" option UNchecks on it's own | 6/7/2008 |
Q: How are you? Wondering if you can help me w/my issue: My computer's "block pop-up windows" option ...
A: You are right to suspect an adware infection. It's unfortunate that the free anti-adware/spyware ...
|
| Protecting against key loggers - What to do? | 5/31/2008 |
Q: At work i have a PC that i use for work and personal use. It has up to date protection against ...
A: First of all, a keystroke logger only captures the keystrokes you make AFTER it is installed. But ...
|
| home page | 5/21/2008 |
Q: when i set my home page which i want then too it is not applying to my page it oprn the msn page ...
A: If you used the Tools --> Internet Options tabs, you have chosen the correct way to set your home ...
|
| my antivirus status | 5/13/2008 |
Q: I'm not sure if the anti-virus programs on my computer are effective enough. Actually, 3 of them ...
A: You are correct about your antivirus programs not working properly. Normally you can only run one at ...
|
| How to secure my wireless internet connection | 5/2/2008 |
Q: I have a belkin wireless G plus wireless router. Is there a way to keep other people from using my ...
A: Your router can provide you with a secure connection because it includes the option to use the ...
|
| I think I have viruses | 5/1/2008 |
Q: I have Windows 98 and internet explorer 6 and have Zone alarm free firewall but I have no anti virus ...
A: First of all, you are guaranteed to have more than just two viruses, and maybe even have some hacker ...
|
| Norton antivirus is not properly working. | 4/22/2008 |
Q: Carolyn I have symentec corporate edition in my computer. But I feel there some ...
A: You have my sympathies. I also use Norton Corporate. Even the best security program can fail. It ...
|
| PSW.x-Vir | 4/17/2008 |
Q: A security alert balloon keeps popping up, telling me that my computer has been infected with the ...
A: You were wise to be careful about that security balloom. If this is the same version of the Zlob.N ...
|
| Remove these programs! | 4/13/2008 |
Q: I have "windows xp" and I am having trouble removing these programs from my computer: "error ...
A: Here's a quick and easy solution that will almost certainly work. Go to System Restore (click Start ...
|
| Trijan Virus | 4/12/2008 |
Q: Greetings : I had identified a Trojan.KillAV and Vundo on my PC (winXP) I removed much of it with ...
A: It sounds like the antivirus and antispyware programs you have used aren't much good. I can help you ...
|
| task manager disabled | 4/10/2008 |
Q: 1-whenever i press CTRL-ALT-DLT an error msg comes " task manager has been disabled by your ...
A: Please help me by giving some more information. Is this your home computer? Or is it one you use at ...
|
| possible virus | 3/30/2008 |
Q: I think i might have a virus on my computer. Many of my programs like spybot and my trend micor-pc ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| Is this a virus ?? | 3/12/2008 |
Q: Recently my PC was infected with the dungcoi virus.After installing the latest version of NOD32 and ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| Every time I turn on my laptop a trojan... | 3/9/2008 |
Q: I bought a Lenovo laptop in China last year (I live in China) and after using Internet Explorer 6.0 ...
A: The fact that those files keep on showing up in \Temp means that AVG is failing to find the master ...
|
| Securing a system... | 3/4/2008 |
Q: Miss Meinel, I've read several of your articles, and have enjoyed your site for sometime. As a ...
A: Having raised four kids, my guess is that your biggest problem will be their temptation to download ...
|
| error code | 2/4/2008 |
Q: when i switch on my system i get this error code windows script host script: ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| error code | 2/3/2008 |
Q: when i switch on my system i get this error code windows script host script: ...
A: Here's what Trend Micro says about this virus. Description: ...
|
| Disappearing files | 2/2/2008 |
Q: When I open and then close a Microsoft Word file it disappears. Also happens to jpegs. I ran McAffee ...
A: If this is a virus, here's what will almost certainly work. 1) Download F-Secure's Complete ...
|
| CPU running like mad... | 1/29/2008 |
Q: Ok, here is my issue: First off I have my CPU running like crazy and not sure of all the items in ...
A: You are in luck because I own an Acer Aspire and I just got it back from repair -- it needed a new ...
|
| background downloading | 1/26/2008 |
Q: I have disabled the automatic updating of Windows updates etc. yet my internet hub frequently ...
A: One way to find out what's going on is to install a packet sniffer. You can read about them and get ...
|
| IE7 runonce error | 1/24/2008 |
Q: I have installed IE7 but get the following error An HTTP error occurred while getting: ...
A: Wow, I'm so sorry Microsoft was so unhelpful, especially as hand editing the registry is something ...
|
| windows virus | 1/20/2008 |
Q: One of our PC's got some type of virus that seems to have loaded a mess of programs and is using ...
A: Have you tried booting into safe mode? While booting up, hold down the F8 key until you get a safe ...
|
| PC Security | 1/11/2008 |
Q: I am running Windows XP Pro with Sp 2. I have a 50gb hard drive and formatted it last week. I ...
A: Windows with NTFS offers two ways to protect your data: by restricting access from your wife's ...
|
| Computer logg's off automatically... | 1/9/2008 |
Q: i have a dell notebook d820, when i start the computer it goes till the blue screen asking for user ...
A: This might not be a computer security question -- let's hope it's something far more simple. Here's ...
|
| trojan | 1/5/2008 |
Q: taking keystroke-recording trojans into consideration can i say if i use 'copy and paste' to input ...
A: It depends upon how good that Trojan is. If it is designed to capture your clipboard (where things ...
|
| Windows XP | 1/2/2008 |
Q: i have a laptop that i had taken in to get cleaned out and reinstalled Windows XP .. they charged me ...
A: It sounds like your laptop got infected with the Blaster worm. If so, you can get a tool to remove ...
|
| Firewalls | 12/31/2007 |
Q: My 6-year old son has a new MP3 player. I downloaded www.limewire.com, but keep getting the error ...
A: Arghhh!!! Please reconsider using any file sharing program whatsoever. You are lucky that you have a ...
|
| unable to open | 12/30/2007 |
Q: Iam not computer savy. need your patience. I downloaded an antivirus program today (ClamWin). It ...
A: Ouch! Running two different antivirus programs at the same time is never a good idea. In your case ...
|
| scheduler.lnk | 12/26/2007 |
Q: At startup, I always get this prompt which reads: "The drive or network connection that the short ...
A: Many, many programs will install a file named scheduler.lnk. If, when you run the Windows uninstall ...
|
| Norton Corportate Edition Antivirus Problem | 12/19/2007 |
Q: Carolyn I am using Norton Corporate Edition and its going well. But when I run update and ...
A: I'm running Norton Corporate Edition myself and know that this is normal. Norton is trying to clean ...
|
| browser hijacked? | 12/13/2007 |
Q: First of all thank you for being available to share your expertise. I have McAfee full package ...
A: I'm assuming you have the complete McAfee Internet Security Suite, which includes antispyware. If ...
|
| Page not openeing | 12/4/2007 |
Q: The website irctc.co.in is not opening in my IE browser and I need it for online reservation. Please ...
A: Your IE browser might have become infected with some sort of adware or spyware that keeps you from ...
|
| Virus or Spyware Repair | 12/3/2007 |
Q: Recently I was browsing questionable sites and downloaded a program. It was a Winrar opened ...
A: Ouch! It sounds like you opened one of those game hack programs that hid something dangerous. Have ...
|
| virus/spyware | 11/22/2007 |
Q: Am requesting help as have failed to remove viruses despite extensive use of anti-spyware programmes ...
A: Sorry for the delay in answering you -- I was enjoying family time over the holiday. Thank you for ...
|
| virus/spyware | 11/21/2007 |
Q: Am requesting help as have failed to remove viruses despite extensive use of anti-spyware programmes ...
A: Anti-spyware programs are not designed to remove viruses or just about any other form of dangerous ...
|
| Possible Registrycleanerxp infection | 11/6/2007 |
Q: Please be so kind as to help me: I have little understanding of computers, and am struggling with ...
A: Your basic problem is that none of the programs you list is a true antivirus program. In ...
|
| windows live messenger virus | 11/4/2007 |
Q: I received a file on windows live messenger from 1 of my contacts. It was a picture file and i ...
A: I'm assuming you are running an antivirus program and somehow it failed to protect your computer. If ...
|
| network | 10/30/2007 |
Q: i can ping servers on the subnet my workstation is on but not other subnets.why?
A: Your network has been set up to prevent pinging outside your subnet. How exactly this has been done ...
|
| overactive security - I think | 10/24/2007 |
Q: It seems to me that the security on my computer is overactive.....or something. I have Windows XP,a ...
A: Many people have been having problems just like yours when running CA Security Centre. So don't feel ...
|
| restore | 10/20/2007 |
Q: I deleted a partition by mistake on a drive that doesn't have operating system on it. That drive has ...
A: There are many free or inexpensive programs that make it super easy to restore deleted partitions. ...
|
| Basic Security | 10/14/2007 |
Q: I use my PC constantly for Banking and Share trading. Don't mind a bit of surfing on the non-PG ...
A: One of the best all around Internet security suites offers a free 30-day trial. Download F-Secure's ...
|
| Virus | 10/13/2007 |
Q: I appear to have been hit by some kind of Virus. I keeps popping this screen up on my computer ...
A: First of all, have you tried doing nothing when you get this message? With most varieties of ...
|
| cannot open adobe password? | 10/12/2007 |
Q: i have a adobe pdf 8.0 version. it always opened but now it doesn't , instead it asks me for a ...
A: I agree with you, your computer may well be infected with some sort of virus that messes up Adobe ...
|
| which suite | 10/10/2007 |
Q: my suite is going to run out soon..and with the new internet security suites hitting the market ...
A: One of the oldest and biggest antivirus companies, F-Secure, offers almost all of what you want, and ...
|
| antispywareshield 2.1 | 10/3/2007 |
Q: I have "windows xp" and can not stop "automatic startup" of "antispywareshield 2.1" when clicking on ...
A: I am so sorry that you are one of the many people targeted by the criminal gang that is responsible ...
|
| antispywareshield 2.1 | 9/30/2007 |
Q: I have "windows xp" and am having trouble removing "antispywareshield 2.1 from "internet explorer." ...
A: I'm so sorry your computer got infected by this evil program. I hope the criminals who operate the ...
|
| ZoneAlarm? Or not? | 9/25/2007 |
Q: I'm upgrading from Windows 98SE to Windows XP Professional. I know that XP comes with its own ...
A: Zone Alarm Pro is super useful even if you have the XP firewall. Here's why I've found that Zone ...
|
| downloading new firewall protection | 9/23/2007 |
Q: aol always says that it will not ask you for your password or billing information but to download ...
A: You are wise to be suspicious of that request for your AOL password. You have been targeted by a ...
|
| internet security for home computers | 9/2/2007 |
Q: We carry McAfee security for our home computers. We are thinking about changing to Bellsouth ...
A: I absolutely do NOT recommend the Bellsouth product. No reputable evaluators of antivirus programs ...
|
| Not letting me check emails | 8/30/2007 |
Q: When ever I try to check emails on yahoo or msn the screen say Internet Explorer cannot display web ...
A: Here's your quick fix: use the Firefox browser, free from www.mozilla.org. I normally use Firefox ...
|
| counterfeit windows | 8/29/2007 |
Q: I took my computer to get fixed about a year or so ago and they installed a counterfeited copy of ...
A: First of all, you should be able to get a refund for this repair work because what they did to you ...
|
| virus removal | 8/27/2007 |
Q: My extremely sluggish virus-infected PC won't cooperate. I bought Norton 360, but can't get it to ...
A: It sounds like your computer is infected by something that is designed to make it impossible to ...
|
| IT advice | 8/23/2007 |
Q: I am looking into pursuing either a Master's degree in a computer related field or working on ...
A: Certifications are fine if you never want to advance very far. But if you want to have no limits to ...
|
| Spyware | 8/7/2007 |
Q: One of the computers here at work has spyware, wherein it will not even open. What can we do to fix ...
A: First of all, there are many things beside spyware that could be keeping your computer from booting. ...
|
| Non standard machines | 8/6/2007 |
Q: In our network I want to control who is connected to our network and getting DHCP IP, the problem is ...
A: You have a tough problem here -- but you are way ahead of many sysadmins in recognizing that it is a ...
|
| File Transfer | 7/31/2007 |
Q: I have a setup of a software which is around 22.9 MB in size. I want to send it to a friend over the ...
A: If you are using a free email service, then you won't be able to send larger attachments. The ...
|
| antivirus software | 7/30/2007 |
Q: I have a Dell computer with Mozilla Firefox on it. I have been using Mcafee antivirus until ...
A: You are correct that there are a lot of problems running Firefox and McAfee together. I'm so sorry ...
|
| re a worm in my hotmail | 7/27/2007 |
Q: program goes nuts and tells me that i have a worm. i tell it to delete the worm/ virus and it says ...
A: This probably will solve your problem: uninstall Avast! and install F-Secure Internet Security, ...
|
| Security / Virus Soft ware | 7/26/2007 |
Q: I'm looking for somthing that works well with out slowing my machine down. Is AOL Security Software ...
A: I strongly recommend against AOL's security software (Active Virus Shield) because it requires ...
|
| virus or windows? | 7/25/2007 |
Q: About 5 days ago, I was looking at foreign sites but did not lowed anything because open post info. ...
A: First of all, to be able to save your files, you can try to boot into safe mode. You do this by ...
|
| AOL Dial Up | 7/24/2007 |
Q: Good Morning. In the right hand corner where the little grey AOL icon is it will keep reappearing ...
A: One possibility is that you might have installed several newer versions of AOL software as each of ...
|
| firefox | 7/12/2007 |
Q: 1. why is firefox better than internet explorer? 2. why is it better to open emails with firefox? 3. ...
A: 1. Firefox is better than IE mostly because, as you point out, ActiveX controls are dangerous and ...
|
| Internet identity theft, locatation info? | 7/10/2007 |
Q: Unidentified person hacked password to my email, then changed my passwords to myspace, livejournal, ...
A: Unfortunately, the IP address of home users changes often, even if they use DSL or cable, so if the ...
|
| fake virus | 7/8/2007 |
Q: My son created what I've found to be a fake virus using notepad and ran it on our computer. Now on ...
A: You are right that this is a fake virus as it can't spread. My sympathies for having a son who, like ...
|
| Securing CD/DVD burners, floppy & USB ports | 7/4/2007 |
Q: Do you know if there is any way in Win XP to restrict users from copying files to a CD/DVD burner, ...
A: Sorry to take awhile to research this, but it looks like nobody has yet come up with a credible ...
|
| spyware | 6/14/2007 |
Q: Every time I go to Google or Yahoo & just type the word "spyware" in the search box, it closes the ...
A: Wow! Thanks for reporting an exceptionally ingenious piece of malware. First -- here's a quick, but ...
|
| Anti Virus software | 6/13/2007 |
Q: Good morning Carolyn, My Mccafee security will shortly be up for renewal Last year when it was due I ...
A: McAfee is one of the best antivirus programs, and the company supports UK users. If all you have is ...
|
| worm i think | 6/11/2007 |
Q: whenever i type in cmd in run my computer restarts itself. i can't use the commend prompt otherwise ...
A: I agree with you that it appears that your computer is infected by some sort of malware. Rebooting ...
|
| Getting rid of backdoor flood | 6/6/2007 |
Q: I appreciate your help. This is the log that came up after running the AVG, the back-door flood ...
A: Here's the surest way I can think of to solve the problem. 1. Uninstall AVG. 2. Install the free ...
|
| Computer and Skype | 5/21/2007 |
Q: Someone stole my dell computer and skype phone (among a million other things) is there any way to ...
A: Unfortunately, no. When you replace your computer, you can install a product that, if it is ever ...
|
| FTP is secure | 5/4/2007 |
Q: FTP thing for sharing of files. It seems to me that FTP is very secure, especially if you are ...
A: You are right, intruders can steal your ftp data. IMHO, this is such a terrible flaw that Microsoft ...
|
| Trojan Backdoor | 5/2/2007 |
Q: I cannot get spuybot to get rid of this Permanently because it keeps re appearing the full ...
A: This is an EXTREMELY dangerous Trojan because it allows the bad guys to upload, download or change ...
|
| not accpeting cookies | 4/30/2007 |
Q: When I use internet explorer to try and sign into excite.com, it tells me my browser is not ...
A: Here's a fast way to fix your problem. When you click on Tools, instead of then clicking on Pop-up ...
|
| Possible malware issue | 4/14/2007 |
Q: I have Windows XP, Verizon DSL (768)AOL, Internet Explorer IE6, Norton anitvirus, Mcafee spyware, ...
A: I agree with you -- you have been careful with your computer, but it encountered something that is ...
|
| Anti-Virus Programs | 4/4/2007 |
Q: I have been using Norton Anti-Virus for a few years now, and I will have to renew in a few weeks. I ...
A: I have used Norton Corporate Edition for several years, and in the past have tested its home ...
|
| System restore /Virus | 3/31/2007 |
Q: I am not able to restore my system to a prevous state & have found this file in my (system volume ...
A: I agree with you, this is an unusual problem. Just a quick check -- is System Restore activated? My ...
|
| Trojan/backdoor | 3/29/2007 |
Q: .im always bothering this trojan horse IRC/Backdoor.SdBot2.RZ0..could you help me on how can i ...
A: First, you are in luck because this worm is reportedly not very dangerous. Spybot Search and Destroy ...
|
| Auto Rebooting | 3/27/2007 |
Q: I use Windows XP SP2. My computer has started rebooting on it's own. Recently a spyware was ...
A: It sounds like you have two problems here, as deleting this Registry key would not normally cause ...
|
| norton anti virus is controlling my laptop | 3/26/2007 |
Q: I dont know when it started to happen.for about a month, everytime i try to download any type of ...
A: Norton antivirus is not designed to give you that message. For this reason, your problem must be ...
|
| Anti virus | 3/22/2007 |
Q: Hey Carolyn! I need a new anti virus. I had Norton but let it expire as it was slow. Than I got ...
A: Here's a great Internet security program you can try for free: ...
|
| DSL Security | 3/21/2007 |
Q: I just switched from dialup to DSL. Please advise whether DSL poses any different security issues. ...
A: I'm sorry, I didn't explain well enough how to access the control panel on your DSL modem. In the ...
|
| DSL Security | 3/20/2007 |
Q: I just switched from dialup to DSL. Please advise whether DSL poses any different security issues. ...
A: Good question. DSL is usually safer than dialup because, depending upon your DSL provider, your DSL ...
|
| Norton Internet Security 2005 | 3/18/2007 |
Q: I have had my computer now for a couple of years, and the Norton trial that came with my computer is ...
A: You did the right thing with Firefox, as it is much more resistant to viruses than Internet ...
|
| monthly fee for norton antivirus? | 3/10/2007 |
Q: is there monthly fee for norton? new computer with software already installed it expires in 15 days ...
A: There is no monthly fee. Probably your purchase is good for two years. I say "probably" only because ...
|
| question on pattern matching NIDS | 3/4/2007 |
Q: I would like to know how to measure the run time of various pattern matching algorithms (of SNORT ...
A: Are you familiar with ps, vmstat, iostat, top, and sar? If your Linux box is running a lot of other ...
|
| Norton AntiVirus installation | 2/20/2007 |
Q: I currently have Norton Anti-virus protection installed on my home computer. I only have 10 days ...
A: Normally you won't have to uninstall the old version of Norton Antivirus. Back in 1999 there was a ...
|
| spy-bot | 2/12/2007 |
Q: I have AVG installed plus Adaware and spybot. I do weekly updates and scans. A fortnight ago while ...
A: You did exactly what I would have done when you uninstalled Spybot and installed the latest version. ...
|
| vbs virus | 2/10/2007 |
Q: I got hit by a virus. It places a vbs file in all harddrives and flashdisks. Looking at the vbs file ...
A: That is the TAGA LIPA ARE virus. Any up-to-date antivirus program should remove it. Instead of ...
|
| how you get a virus | 2/8/2007 |
Q: Can I get a virus by just opening an e-mail or only by actually downloading something like an ...
A: Whether opening an email can infect your computer with a virus depends upon the software you use to ...
|
| question on spywar | 2/6/2007 |
Q: "Hi I have an older system i use once in awhile, and have kept it up todate on patches, av, sybot, ...
A: Here's how you can get higher quality protection from spyware without bogging down your Windows 98 ...
|
| Registry Edit...And Other Questions. | 2/4/2007 |
Q: Hey, Hopefully I can make this clear! Thanks in advance for the advice...I've looked around and was ...
A: You are right about those Zonemap domains, they are there to protect your computer. Here's an easy ...
|
| Re: Problem with background desktop | 1/26/2007 |
Q: The other day my brother downloaded Google Earth on MY computer after he disabled my norton ...
A: First of all, my condolences on having a brother who doesn't respect your computer. I grew up with ...
|
| DAVWAFEB | 1/19/2007 |
Q: This is what Norton picked up for me C: \documents and settings\(myname)\localsettings\temporary ...
A: This file is something your Internet Explorer browser picked up from an infected or malicious ...
|
| spam | 1/15/2007 |
Q: I've tried to eliminate spam with my filter & most of it is deleted, but one gets thu & I'vew tried ...
A: I'm sorry to tell you this, but just recently the spammers have gotten a whole lot more sneaky. The ...
|
| PC hacked? | 1/11/2007 |
Q: just noticed a strange symbol (a square with a no entry) on the taskbar of my laptop. tried ...
A: The easiest solution probably will be to download F-Secure Internet Security, which offers a free ...
|
| Anti-Virus Scans | 1/3/2007 |
Q: Carolyn. I run the Anti-Virus software of Kasperskey. It scans about 220,000 Objects but takes ...
A: That is certainly reasonable, depending upon the size and nature of those files. If you want to be ...
|
| AV lock-up | 12/29/2006 |
Q: My trial version of NOD32 AV has run out, and in the meantime I purchased, online, a 2-year period ...
A: Your best bet is to contact technical support at http://www.eset.com/ as they are the people who are ...
|
| Quick virus detection | 12/18/2006 |
Q: worried if i still am in trouble, i opened an unknown file sent by someone i know, and it said Virus ...
A: Don't worry. You did the right thing. It wasn't really an update to a video game. A "generic ...
|
| Security over Cable Internet | 12/16/2006 |
Q: My name is Nusrath (Nussy) and I have read an article of yours on how to protect PCs. I dont know if ...
A: The problem is not inside your computer but rather on the LAN. The chat programs you use provide no ...
|
| port 80 open?? | 12/14/2006 |
Q: i am souvik from india,,,i am using zonealarm as a firewall...i did test it online in ""shield ...
A: Congratulations on taking that test at Shields Up! You are absolutely correct to be concerned about ...
|
| Help needed | 12/6/2006 |
Q: I'll try to make this short and clear. My pc has some unkown virus which is not being detected by ...
A: First of all, is your McAfee up to date? If you have let your subscription expire, it won't be able ...
|
| AVG | 12/5/2006 |
Q: I have used 4 yr old Compag Presario Windows XP. When I boot up AVG appears with many other icons on ...
A: First of all, Adaware is not enough. All it does is remove the least harmful things -- adware and ...
|
| bitdefender 10 | 12/3/2006 |
Q: i bought and installed bitdefender antivirus plus 10 but it slowed my computer so i decided to get ...
A: First, try reinstalling Bitdefender, then try the uninstallation again. If this doesn't work, and ...
|
| AVG | 12/2/2006 |
Q: I have used 4 yr old Compag Presario Windows XP. When I boot up AVG appears with many other icons on ...
A: AVG has both free and paid versions. I'm presuming the computer you bought had the paid version. ...
|
| slow access to internet sites | 11/29/2006 |
Q: I have a new Pentium 4 pc operating with Windows XP home edition and I use the latest McAfee suite ...
A: You can reduce the workload on McAfee by using the Firefox browser, free from Mozilla.org, instead ...
|
| DealHelper | 11/25/2006 |
Q: I have a problem with removing DealHelper from my PC. I've tried using Ad-aware and Spybot but both ...
A: You can install the trial version of F-secure Internet Security at ...
|
| no keyboard or mouse | 11/24/2006 |
Q: I bought my children a computer last christmas and it has been out of commission for at least a ...
A: Try this: when you boot the computer, the first screen should show instructions on how to get to the ...
|
| hi, can any mail client displays field of "sender's email address"? | 11/21/2006 |
Q: can any mail client displays field of "sender's email address"? When LISTING the new incoming ...
A: A good free email client is Thunderbird from www.mozilla.org Besides showing the sender, you can ...
|
| viruses, anti-virus and online help | 11/18/2006 |
Q: I had asked you awhile back about the virus's on my computer, I had dialer traffic advance and ...
A: First of all, please watch out for those help sites that allow anyone to give advice. Allexperts.com ...
|
| suspicious popup | 11/12/2006 |
Q: when I logged onto IE today, a popup came on my screen and it looked like an official microsoft ...
A: You did the right thing, congratulations. There is an easy way to prevent this sort of attack. IE ...
|
| 504 error | 11/9/2006 |
Q: Carolyn, No, my friend logged onto her own computer. I have since installed her service provider ...
A: Here's a possibility. Your computer has a file named "hosts" and it can redirect your computer to a ...
|
| 504 error | 11/7/2006 |
Q: All of a sudden I can't get to a website that I have been using for a year for my business. I get ...
A: When your friend logged into a different service provider, was it on one of your two computers that ...
|
| Norton Antivirus | 10/31/2006 |
Q: When I tried to install the 2006 Norton Antivirus just purchased, my laptop told me that I need to ...
A: You did the right thing by following the instructions given by your PC; normally it should have ...
|
| zonealarm 6.5 | 10/28/2006 |
Q: i read a few reviews and found out that zone alarm is pretty good and so tried out the 15 day trial ...
A: The most likely reason that some of your programs took a long time to open is that they were trying ...
|
| Wi-fi security | 10/27/2006 |
Q: If my wi-fi connection says "enabled" but I am not connected to the web, ie. the external modem is ...
A: You are correct that a hacker could connect directly to your wi-fi access point even if you are not ...
|
| Wi-fi security | 10/26/2006 |
Q: I just recently bought a wi-fi ready laptop. Does having the connection constanly enabled in "My ...
A: You can leave your wi-fi connection on if you have a good enough firewall, and if it uses 802.11g ...
|
| Linux Firewall\ MTA for exchange server | 10/24/2006 |
Q: I was wondering the easiest fastest way to build a firewall and spam filter for our exchange ...
A: Fortunately there are many spam filter and firewall options for FreeBSD servers. The problem is that ...
|
| Dialer.Virus | 10/23/2006 |
Q: You guys have helped before...so this time I'm really in a jam...My computer has been infected with ...
A: You are correct that leaving the computer on all day with the current situation was risky. Now for ...
|
| My computer is infected! | 10/16/2006 |
Q: How do I get rid of the pop ups that windows keeps telling me (every 5-10 seconds!)that my computer ...
A: Pest Trap is actually a malicious program that installs spyware instead of removing it. You can read ...
|
| Norton Antivirus | 10/9/2006 |
Q: I've installed Norton Antivirus on my computer and since doing so my computer moves 1,000 times ...
A: That is not a normal problem with Norton. However, virus writers absolutely love to try to damage ...
|
| Virus on my system - but it does not quarantine or delete | 10/7/2006 |
Q: I think it is safe to say, that I have a virus, and as a result a big problem. I have Norton ...
A: Ouch, you have an urgent problem, but it probably will be easy to fix. First of all, you need to ...
|
| virus | 10/6/2006 |
Q: I have a problem on my Windows XP. My Trend PCCillin antivirus detected this virus DDOS BOXED in ...
A: First of all, that information on the hosts file doesn't apply to your computer's problem. I steer ...
|
| Two security systems in place | 10/5/2006 |
Q: I currently have: Windows Security Center AND AOL Safety & Security Center installed. Should I be ...
A: I haven't tried the Microsoft Security Center with AOL Safety & Security Center. However, the ...
|
| Quick Question | 10/2/2006 |
Q: I have a file I cannot delete. It is "Quicktime" the video player. I had it awhile back, removed ...
A: Here's a quick way that probably will solve the problem, and that you will need to do anyhow even if ...
|
| secure website | 9/27/2006 |
Q: I ordered something online and afterwards realized that the site does not show that it is a secured ...
A: You are wise to be concerned. I agree that you should ask for a new card number and security code, ...
|
| Proxy server | 9/24/2006 |
Q: I noticed my computer (Compaq Presario sr1710nx) was running a little slow so I ran PC Pitstop tests ...
A: A proxy server is sometimes used inside a business to prevent employees from accessing parts of the ...
|
| secure system | 9/7/2006 |
Q: will you please recomend me a software progam or books to learn how to secure my system against ...
A: 1. Install an antivirus program. You can install the free version of Avast! antivirus, from ...
|
| SPYWHERE | 9/1/2006 |
Q: CAROL THERE ARE SOME CAMERA SURVELIANCE CO S THAT PERMITS YOU TO PUT YOUR HOME UNDER ...
A: Using scp to upload your webcam data only protects you from snooping across the network conenction. ...
|
| Can't get rid of this! | 8/27/2006 |
Q: I have been down the worst road ever. I thought all along it was my connection to Verizon that was ...
A: I agree with you that this is a likely culprit because their website is now dead -- a pretty good ...
|
| WEBSERVER | 8/16/2006 |
Q: CAROL I HEAR THAT IF YOU GET YOUR OWN SERVER YOUR ISP PROVIDER MIGHT GET ON YOU FOR TAKING ...
A: The type of webserver you use has no effect upon the bandwidth you use. It all depends upon how much ...
|
| Internet Connection | 8/14/2006 |
Q: I have a broadband connection on a 500MB plan with bigpond. In the last few months we have been ...
A: Packets are typically bigger than bytes, often much bigger, sometimes as much as 1500 bytes or even ...
|
| SECURITY | 8/8/2006 |
Q: CAROL ARE YOU FAMILIAR WITH SOFTWARE FROM COMPANIES(E.G COFFEECUP) THAT ALLOW YOU TO PUT ...
A: Here's how to keep your website with video coverage of your home private. Either set up a webserver ...
|
| magne2t | 8/5/2006 |
Q: you see i use bitdefender 9 ,it has detected <System>=>HKEY_CLASSES_ROOT\MAGNET ...
A: The reason spybot,lavasoft adaware and spysweeper didn't find that malware is that they only detect ...
|
| Need help !!! | 8/4/2006 |
Q: I have a dell laptop 8600 the OS is xp pro..Its start up w/no problems but my icons and start menu ...
A: Your problem is pretty scary -- you've done all the right things already. It's possible also that ...
|
| SPYWARE/ADWARE INFECTION | 7/29/2006 |
Q: My system is warning me about the infection detected but I am at a lost as to which package I should ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com, or Spybot Search and Destroy, ...
|
| strange problem | 7/27/2006 |
Q: If I click on internet explorer the computer does nothing and if I try to access my documents or any ...
A: Recently many people have been encountering the same problem. Number one, please alert your ...
|
| antiviruse for my servers | 7/26/2006 |
Q: we have 6 servers in our office i want to buy a good antiviruse for them plz help me which one is ...
A: Check out the small business solutions at F-Secure, http://www.f-secure.com/small_businesses/ Last I ...
|
| Windows updates | 7/14/2006 |
Q: I currently have my Windows to update, then ask me if I want to install the updates. I like knowing ...
A: If you have Windows XP, the right hand side of the task bar shows a yellow shield when it is ...
|
| PC Protection | 7/3/2006 |
Q: All I have is the antivirus, spyware and firewall protection provided free with AOL V9.0 Security ...
A: If you want to be ultra secure, here is what I use. Zone Alarm paid version for a firewall, Norton ...
|
| Computer shuts down? | 7/1/2006 |
Q: , So here's my problem, which began to happen all of a sudden about a month ago: every time I use ...
A: It probably doesn't have anything to do with a virus. Especially with the newer versions of Windows ...
|
| keyboard problem - software conflict? | 6/28/2006 |
Q: I have an HP Pavillion desktop purchased 9/05. Not long after I bought it the mouse stopped ...
A: HP tech support is right to ask you to try a system restore, and here's why. There are so many ...
|
| i dont no wut virus it is | 6/26/2006 |
Q: i just got a xps 400 about 2 weeks ago. somehow a virus got in. everytime i login into my window. it ...
A: The fact that terminating svchost.exe allows your start menu and icons to return, but leaves your ...
|
| What kind of virus is it | 6/24/2006 |
Q: My computer spontaneously goes into energy save mode, the screen flickers on and off and when I try ...
A: You might have a virus, but this also could be caused by a hardware problem, perhaps damage to your ...
|
| Best antivirus | 6/23/2006 |
Q: i use symantec antivirus service park on the internet network i am managing ,but at times i still ...
A: Do you mean that you are running a business network and you want to know the best antivirus to work ...
|
| Keystroke Logger software | 6/22/2006 |
Q: Carolyn, Thank you for your prompt response. I know that there is definitely not a hardware logger ...
A: You are right that a keystroke logger would have to create a file to save anything done while you ...
|
| Keystroke Logger software | 6/21/2006 |
Q: I believe my, soon to be ex-, wife has installed a software keystroke logger on our home machine. ...
A: If you want to be certain there no longer is a keystroke logger, you have a difficult task. Even if ...
|
| virus/spyware | 6/18/2006 |
Q: How can I get rid of a virus or spyware that will not let windows load up? any help would be greatly ...
A: I'm hoping your problem isn't too serious. The really horrible things that can keep your computer ...
|
| Zone Alarm Free with WinXP SP2 | 6/12/2006 |
Q: On a previous question, you wrote regarding firewalls "If you don't have Windows XP with Service ...
A: Sorry, I wasn't clear in my response to you. You can even use both the SP2 firewall and Zone Alarm ...
|
| virus | 6/10/2006 |
Q: the thing is when i open any folder from any HDD drive i see windows gy folder and a one batch file ...
A: You certainly are wise to be suspicious of that batch file, for there is no good reason for it to be ...
|
| what to get? | 6/4/2006 |
Q: just bought a new computer and heard a lot of stuff you need for it i.e spam stuff anti virus stuff ...
A: For antivirus programs, you can get the free version of Avast! antivirus, from ...
|
| dial up hijack | 6/2/2006 |
Q: I use dial up and several months ago I started to experience some problems such as drop off line and ...
A: Although it is true that giving up your dialup access would solve your problem, there are cheaper ...
|
| Running 2 anti Spyware programs ? | 5/29/2006 |
Q: I have now found a free , well recomended program and wonder if it's worth running ? This is ...
A: It is safe to run several anti spyware programs together. They both are equally good. However, ...
|
| Norton antivirus popup | 5/29/2006 |
Q: I have Norton 2004 that has expired. I currently am using avg free version and the Norton is still ...
A: If you uninstall Norton, you will end the popups. Besides, Norton was probably not operating any ...
|
| have you ever heard about boot.bak in C:\ ?? | 5/25/2006 |
Q: I found this file in the C:\, cannot be deleted, even I tried to change its attribuate...a virus or? ...
A: You are right to be concerned. Here's how to get rid of it. Rebbot and hit F8 to get to the boot ...
|
| Sophisticated Virus Problem... | 5/23/2006 |
Q: I just installed Norton Anti-Virus software on my computer, which runs on Windows XP Professional SP ...
A: Your dad is correct. Although Norton is great (I use it myself) it also is so popular that criminals ...
|
| Deal Helper | 5/17/2006 |
Q: I am certain that you have gotten a million questions about this nasty subject but I might have one ...
A: Deal Helper is still running on your computer. It is a notorious spyware program that funnels ads ...
|
| Internet Problems | 5/15/2006 |
Q: I am having internet problems. XP and explorer 6 running. If I try to login to some site, such as ...
A: I'm surprised that you would get an error message about the Firefox browser if you aren't using it. ...
|
| How to remove Backdoor-RP.svr | 5/12/2006 |
Q: I am using McAffee VirusScan 8. But every fifteen minutes the little alert window pops up saying ...
A: Does this only happen when you are receiving email, or soon after receiving email? If so, this ...
|
| Filters | 5/7/2006 |
Q: I have studied about networking and become familiar with networking jargons. Recently I have come ...
A: A good place to begin an education in these sorts of attacks is http://www.antiphishing.org How ...
|
| the mywife virus | 5/4/2006 |
Q: this is a really emegency,today i got a mail in my yahoo id with a subject RE: i did not know hoe ...
A: You are not safe if you only turn on your antivirus program when you wnat to scan for viruses. The ...
|
| My documents | 5/2/2006 |
Q: My computer is a HP pentium 4 windows XP. My name is Mark and ive just found a file in the my ...
A: There are many ways it could have appeared on your computer. For example, someone who has physical ...
|
| antivirus software | 4/22/2006 |
Q: In March I had installed Norton Antivurus 2006 and it was working for about a month. One day last ...
A: There is a chance that your computer is infected with a virus that attacked Norton. Although Norton ...
|
| I use Windows XP and my computer... | 4/14/2006 |
Q: I use Windows XP and my computer is infected with Trojan.ByteVerify Please advise on how I could ...
A: Fortunately this Trojan is easy to remove. First disable System Restore because it might hold a copy ...
|
| how to catch a hacker? | 4/13/2006 |
Q: my ID was recently hacked ,i'd like to know if there is any way to catch n identify the hacker ? i ...
A: Have you reported the crime, and notified your financial providers such as banks, credit card ...
|
| hello
i have DSL connection... | 4/11/2006 |
Q: i have DSL connection & i want to recommend me a specific program to prevent my port i got MCAFEE ...
A: If you have Windows XP, you can use its firewall instead of Zone Alarm. Click Start --> Help and ...
|
| Hi Carolyn,
I was looking... | 4/7/2006 |
Q: I was looking at installing a free firewall tool onto my computer and installed Zone Alarm from ...
A: If you get the paid version of Zone Alarm, you will find it easier to configure and easier to see ...
|
| someone stole my brand new... | 4/3/2006 |
Q: someone stole my brand new dell notebook is there anything a new user has to do as in ...
A: I'm sorry to hear of the theft of your laptop. Unfortunately, it is not possible to identify your ...
|
| need help quick | 3/29/2006 |
Q: My firewall is stopping me accessing my msn messenger. everytime I try to log in it tells me the ...
A: Just in case your problem is spyware, for instant free help, try Ad-aware, ...
|
| Security | 3/27/2006 |
Q: We truly cannot remember where we received the information from and we are not clever enough to know ...
A: DBAN is an exceptionally good dutility for wiping a hard drive. However, it does not erase the "host ...
|
| trojan | 3/25/2006 |
Q: two days ago my norton internet security told me a program on my computer called voblaizdupla was ...
A: First, I'll tell you what your problem is, and then how to fix things. That Trojan appears likely to ...
|
| AIM Connection with ZoneAlarm Firewall | 3/23/2006 |
Q: I'm not using a Linksys Router. I'm using a Linksys 5-Port Workgroup Switch EZXS55W to connect my ...
A: I might be able to help you if could could tell me exactly how your network is set up, with equally ...
|
| AIM Connection with ZoneAlarm Firewall | 3/22/2006 |
Q: I'm not sure if you can help me or not. It sounds like a security setting of some sort. I have 3 ...
A: Here's possibility #1. On the Linksys admin program, click the Access Restrictions tab and see if ...
|
| ethernet | 3/20/2006 |
Q: how to keep secure from hackers?
A: 1. Use an antivirus program that automatically updates its virus definitions. 2. If you are using a ...
|
| HKTL_BYSHELL.E Virus | 3/16/2006 |
Q: I apparently had a virus on my computer. My Trend Micro internet security 2006 caught it but would ...
A: Unless you are running Windows NT, this file should not be on your computer. There is a malicious ...
|
| so am i protected | 3/14/2006 |
Q: i have a.bitdefender pro 9 b.outpost firewall 3.5 c.spybot seacrh & destroy d.spyware doctor so ...
A: You have made excellent choices. Just make certain that you run Spybot manually every few days, and ...
|
| why defination | 3/11/2006 |
Q: pls answer a few question had is bothering me 1)every antivirus software has a database. what is ...
A: The database of an antivirus program consists of "signatures" the program uses to compare with files ...
|
| Unable to access one website!! | 3/10/2006 |
Q: Could please, try to access (www.mogaha.go.kr)! I’m unable to access it! Dale
A: I couldn't reach the website, either. The owner, Minyoung Ko, should be able to tell you whether ...
|
| Prevx1R | 3/9/2006 |
Q: I have found this sofeware and the write ups suggest it could replace or at least support my eTrust ...
A: This product doesn't replace antivirus programs, and it requires that you be an expert to use it ...
|
| Internet Explorer Error | 3/7/2006 |
Q: Everytime we connect to the internet we get an error msg and then the browser closes and restarts. ...
A: Quite a few things could be causing your problem. Here are some quick fixes to some of the most ...
|
| Dr. Watson Debugger | 3/1/2006 |
Q: Whenever I get an error with my Internet Explorer 6.0, a pop-up appears asking me if I would like to ...
A: If your operating system is Windows 95, messages like this are normal. In Windows 98 and Windows ME, ...
|
| Adaware | 2/28/2006 |
Q: I've been using Adaware for a few years and found it quite good.But suddenly I've realised ...
A: You taught me something new! I use Adaware, too, but only have one user account on my Windows XP ...
|
| I have a virus | 2/18/2006 |
Q: I have the kama sutra virus another name for it is the blackworm .Can you please tell me how to get ...
A: The experts warn that you should rebuild your computer entirely from scratch instead of just ...
|
| anti spyware | 2/16/2006 |
Q: I currently have norton internet security with anti spyware.Over the last few weeks i sometimes find ...
A: Fortunately, most antispyware programs don't conflict with each other. I haven't tried Norton's ...
|
| Something trying to connect to the internet | 2/15/2006 |
Q: A friend of mine is having the following problem with their computer. Everytime she starts up ...
A: You certainly have a fascinating problem. You are super helpful with your detailed analysis. First, ...
|
| Windows loading | 2/11/2006 |
Q: As i turn my computer (windows XP)on and the screen comes up, whereby you click on your name and ...
A: This probably isn't caused by a virus or worm, but instead by a frustrating "feature" of Windows: it ...
|
| Hello Carolyn,
I am a Windows... | 2/8/2006 |
Q: I am a Windows XP user. Could you please recommend a good antivirus software (I'm not looking to buy ...
A: Good free antivirus products: Avast! antivirus, from http://www.avast.com/eng/down_home.html or AVG, ...
|
| loss of IP address possibly highjacking | 2/6/2006 |
Q: I will be DELIGHTED if you can help this middle-aged LA teacher. (Hope you had all great experiences ...
A: I'll need more information before I can help you. 1. What kind of Internet connection do you have? ...
|
| connected - no downloads | 2/5/2006 |
Q: i bought a new notebook last week. so far its great but i have one problem - when i am online after ...
A: I'll need more information to answer your question. Was your laptop new or used? Did your laptop ...
|
| McAfee | 2/1/2006 |
Q: recently orderd dsl w/qwest. just 1.5, nothing big. Will my current Aol security, McAfee, work with ...
A: Your computer's firewall and antivirus will work fine with Qwest DSL. I use Qwest DSL, too. The ...
|
| How do I remove Spyware Strike? | 2/1/2006 |
Q: "I have this really annoying thing called Spyware Strike, which really believe is the malware. I ...
A: Sounds like you are one of the unlucky victims of the newest version of Spyware Strike. A forum ...
|
| spyware is ruining my life! Help me! | 1/29/2006 |
Q: yesterday i logged on to my computer, and it displayed a message balloon in the system tray of the ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware, or Spybot Search ...
|
| Security Software | 1/28/2006 |
Q: 1 - My McAfee Security Center subscription is running out. I'm considering switching software. ...
A: Those are good choices for free security software, but only (IMHO) for those who can't buy better ...
|
| Files keep disappearing | 1/26/2006 |
Q: I work for a medium size company and we are using Access 2000 for many projects. We have a common ...
A: Has your IT person considered the possibility of database query injection attacks? When the SQL ...
|
| connection | 1/22/2006 |
Q: I run XP Home and I'd like to know - Is there a way to disconnect myself temporary (have high speed ...
A: If Trend Micro doesn't have a feature to disconnect the Internet, you can solve the problem by ...
|
| Windows Log On | 1/16/2006 |
Q: How can I tell if somebody has, or has attempted to log on to my office computer?
A: Here's a solution that will catch sneaky people even if they try to erase evidence of having ...
|
| hi!
i am calling from greece... | 1/14/2006 |
Q: i am calling from greece athens and this is my problem. i install the kaspersky software but when i ...
A: It sounds like your computer might have been infected with a virus that attacks Kapersky itself. ...
|
| running IBM's topas performance tool as non-root | 1/10/2006 |
Q: To allow non-root users the ability to run topas, you must grant read permissions to other on the ...
A: Yes, this is a security risk. Just think of all the things that can end up, however briefly, in ...
|
| mc21.tmp | 1/9/2006 |
Q: Symantec had been detecting Graybird virus (mc21.tmp) on a lot of our systems, but this has been ...
A: I agree with you, this sounds serious. First thing is to keep whatever malware program this might ...
|
| McAfee security center removal | 1/7/2006 |
Q: I tried to remove security center from my Dell 4600 by add/remove. It failed to work properly and ...
A: Wow, how obnoxious of McAfee. You certainly aren't the only one with this problem, either. I don't ...
|
| Possible Virus | 1/3/2006 |
Q: I have a fiend who came to me several weeks ago with a windows XP logon issue. I believe that he has ...
A: You obviously are quite knowledgeable, as well. I agree with you that your friend's problem is ...
|
| windows98 problem | 1/2/2006 |
Q: I am having a problem on my home computer. It is a pentuim 3(10gig hd/192mb ram) running win98. The ...
A: Your problem might be that someone played a System Backup Restore prank on you. See ...
|
| adware, virus? | 1/1/2006 |
Q: Today, I noticed that my mouse pointer automatically moves itself to the run menu and typed "cmd." ...
A: This sounds like your computer is infected with a remote administration Trojan. There are many of ...
|
| Re-booting Computer on accasion | 12/27/2005 |
Q: I have a strange situation. Every now and again my computer as it loads re-boots itself. It also ...
A: That sounds like files that your antivirus program has quarantined but can't delete. Usually Norton ...
|
| data miner | 12/25/2005 |
Q: .. i have tried your suggestion by typing ipconfig. but it still did not work, it returned an ...
A: This is really interesting about ipconfig being disabled. This is an unusual problem. I know an easy ...
|
| security | 12/19/2005 |
Q: my norton antivirus software has expired and im not too sure whether i should reinstall it. is ...
A: I guess the answer to which antivirus is better is -- it depends! You can use free antivirus ...
|
| Which AV software do you recommend? | 12/18/2005 |
Q: I have a 5-yr. old 1GHz PC, with 384 MB RAM, running Win. XP Home & SP2. The vast majority of the ...
A: PC-Cillin, from http://www.trendmicro.com/home/default.asp is highly rated and has the advantage of ...
|
| Anti Virus Software | 12/17/2005 |
Q: I have just (the past couple of days) re-subscribed to Norton Anti Virus and took the opportunity to ...
A: Sorry to say, Symantec tech support is not easy to use, you are hardly alone in this! Did you buy ...
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| Spyware removal | 12/16/2005 |
Q: A spyware has attached itself to my internet explorer browser and I cant get rid of it.It will not ...
A: First -- here is something that will work fast. Install and run a safer browser, Firefox, which is ...
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| Coul you help me set up a security program? | 12/15/2005 |
Q: Carolyn. I hope you can help with this. I have a Windows XP home and I like my things being ...
A: I have some bad news for you. Microsoft needed a way to get away with charging more for XP ...
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| URL History | 12/13/2005 |
Q: I am having a debate with my boss at work. She claims pop-up ads, etc. can be seen in the URL line. ...
A: It depends upon your browser, so therefore both of you are right. The lynx browser, which only ...
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| Squares with red, blue and green dots | 11/28/2005 |
Q: When I try to check out some links from websites, I find a square in the upper left hand corner. ...
A: Are you using Internet Explorer? If so, your computer is probably infected by adware or spyware. One ...
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| spyware | 11/27/2005 |
Q: a boring question for you but I value your opinion -- Is e-acceleration stop sign anti virus ...
A: You are absolutely correct, Eacceleration Stop Sign is spyware/adware. What they are doing is fraud, ...
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| i think i have a virus | 11/25/2005 |
Q: i have mozila firefox as internet... and comcast as my service provider... everytime i click on the ...
A: It sounds like your computer is infected with adware and spyware. For instant free help, try ...
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| Virus possibilites? | 11/24/2005 |
Q: Ok, so I currently have an HP Pavilion zv6000 laptop (fully wireless) and am using windows XP. ...
A: It sounds like your computer is infected with several viruses and/or worms. You might be able to get ...
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| Vundu virus | 11/21/2005 |
Q: Carolyn, HELP! I've tried everything to get rid of this doggone virus. I've done scans with ...
A: It sounds like you are a victim of a mutation of Vundu that is too rare for the antivirus companies ...
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| Vundu virus | 11/20/2005 |
Q: Carolyn, I run Norton's Internet Security suite on my notebook pc. I recently started getting a ...
A: It sounds like you have a mutant variety of the virus. First, you will help a lot of people of you ...
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| How Anti viruses work ? | 11/19/2005 |
Q: I want some text or article about antiviruses about their algorithms ( how they work ) & etc ...
A: See Dr. Mark Ludwig's books on computer viruses, some of them free for download, at ...
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| trojan problem | 11/13/2005 |
Q: I have a trojan virus on my computer that i can't seem to get rid of. It is detected by Norton ...
A: You are certainly right to be concerned that Norton hasn't removed the malware that keeps on ...
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| A slow surfing computer | 11/12/2005 |
Q: I use w98, IE6, 126 MB Ram 65% of resources are free, Iam segmented into three partitions on 13 GB ...
A: It sounds like you have been taking all the right precautions. I agree with you that adding a ...
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| Computer Security | 11/9/2005 |
Q: When you read this you may think that we are paranoid. We saw a program on TV some years ago about ...
A: It sounds as if that demonstration was of a remote administration Trojan. You are right, ...
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| Hacker prevention | 11/3/2005 |
Q: Hi i was wondering if you could help me. i think i may have been a victim of a hacker attack and im ...
A: If a hacker has broken into your computer, the only way to be certain to get rid of him or her is to ...
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| Help. Just infected. | 11/2/2005 |
Q: Just infected by a Virus. Email was disguised as someone in my address book so I was not careful. ...
A: See if you can get System Restore to run. If this is possible, then find a restore point from before ...
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| Trojan and Spywares | 11/1/2005 |
Q: Hey there, Im currently running on Windows XP Home Edition. Basically im using Norton Internet ...
A: You have a severe problem, all right. Fortunately, there are three anti-adware/spyware programs that ...
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| annoying security feature | 10/31/2005 |
Q: I bought a new PC that runs on Windows XP and has Microsoft Outlook 2003. Everytime I try to sync ...
A: Microsoft makes it impossible to disable this feature because it uses this to protect your email ...
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| avg email scanner, other users, 2 HD's | 10/30/2005 |
Q: I'm using XP pro and I've uninstalled pc-cillin and replaced it with avg free antivirus. I now see ...
A: You are right to be concerned about email being sent that is not scanned. You need to install your ...
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| desktop replicating files | 10/29/2005 |
Q: I LOADED 5 FIVE FILES FROM A FLOPPY TO DESKTOP AND FROM THERE TO A DISC.WHEN I THEN DELETED THEM ...
A: Your best bet to get rid of this problem is to try some other antivirus programs. You could install ...
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| computer security | 10/28/2005 |
Q: Is it possible for a "hacker" to gain access to a computer if that computer has no access to the ...
A: Nearly half of all computer crime is caused by insiders, meaning people who work in the same ...
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| privacy | 10/26/2005 |
Q: If I give my computer away how can I delete the hard drive so no information will be looked at? Also ...
A: You will need to use a program that can repeatedly overwrite your hard drive. Several such programs ...
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| All Files Zeroed | 10/24/2005 |
Q: I have a windows 2000 server (with the current updates) that appears to have been infected. ...
A: There are data recovery utilities that will probably solve your problem. Examples: ...
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| Word corrupted | 10/23/2005 |
Q: I've recently put my computer online and I think it's infected. When I try to access e-mail ...
A: Those email attachments you are trying to read -- have you checked with the senders to make sure ...
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| Virus that cuts off internet | 10/20/2005 |
Q: I am running a Dimension 8400 Dell with Windows XP Professional (with security pack 2). My internet ...
A: There could be several causes for your problem, but a virus or worm is unlikely to be the problem. ...
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| Internet Explorer Virus | 10/18/2005 |
Q: I think I may have a virus on my computer, every time i run internet explorer it closes down ...
A: First thing you shpuld check is the possibility that Internet Explorer has been infected with poorly ...
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| Spyware | 10/12/2005 |
Q: Recently I've been getting popups on my screen warning that my computer has detected spyware. I have ...
A: There is a good chance your CD-Rs and CD-RWs aren't working becasue your computer's hard drive might ...
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| ssqrp.dll | 10/10/2005 |
Q: I'm running Windows XP and Internet Explorer 6.0. My free version of WinPatrol alerted me to a new ...
A: If ssqrp.dll keeps on coming back, yes, you are right in viewing it with alarm. If you switch to ...
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| always online | 10/9/2005 |
Q: i just started using a broadband connection, andnow i realised tht my computer has become a haven of ...
A: Avast! antivirus, free from http://www.avast.com/eng/down_home.html or AVG, free from ...
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| Adaware/ Spyware Removal | 10/6/2005 |
Q: I am using Windows XP and have since formatting my computer a few months ago been receiving a lot of ...
A: Do you have the 2006 version of Norton? It has a much more powerful adware/spyware engine. ...
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| computer virus | 10/4/2005 |
Q: Hey! Fisrt thank you for your fast and really helpful reply. Well, since then i've done a few things ...
A: You are correct that Windows does not truly delete files, but rather deletes the pointer to where ...
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| computer virus | 10/3/2005 |
Q: Hey! Something very strange and quite freaky happened to me just a moment ago. I uninstalled a ...
A: You are right, a virus might have caused this problem. The 2000 Love Bug virus is an example of one ...
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| Computer Dialing On It's Own | 9/30/2005 |
Q: I dowloaded a game, Sillypool a couple of weeks ago from an e-mail. I deleted the program later. ...
A: If the dialing only happens when you have your IE browser running, the program might be exploiting ...
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| missing documents | 9/25/2005 |
Q: My mother is going through some hardship with her computer. She left her computer logged on ...
A: I can't tell you whether it was a virus or a hard drive problem without seeing that computer in ...
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| Windows XP Start Up Issues - Virus | 9/21/2005 |
Q: Wow, cmeinel! I've long been a fan of yours, I'm glad I have the opportunity to ask you my question. ...
A: You certainly have a serious problem. Several possible fixes here, both start with how to back up ...
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| Windows firewall | 9/16/2005 |
Q: I just got a new computer and I want to know which firewall to use. Windows XP comes with a firewall ...
A: The Zone Alarm firewall is much better. I use it always. You can run it on top of the XP firewall as ...
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| Wondering if I have a virus | 9/13/2005 |
Q: 1. I have XP Svc Pack 2 and McAfee Virus Scan and Firewall (complements of AOL) 2. My virus ...
A: There might be more than one problem going on. 1. Some viruses corrupt certain antivirus programs, ...
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| My computer is having problems | 9/9/2005 |
Q: I use Microsoft WindowsXP on a Toshiba labtop. Anyway my problem is that my system crashes even when ...
A: There are many things that could cause your problem. You made a good start by trying to remove ...
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| HELP! Computer will not boot this morning! | 9/7/2005 |
Q: My computer running Win98SE will not boot up this morning as it stops at the Windows 98 banner ...
A: You did everything right, but the sad thing about viruses is that their inventors keep on ...
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| Shutting down problem | 9/5/2005 |
Q: i have a problem with my computor, it seems to shut down of its own accord. I think it may be a ...
A: There are many viruses and worms that can do this. Also, I'm presuming you are running a Windows ...
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| IE security pop ups | 8/29/2005 |
Q: I run Internet Explorer Ver 6.0 and somehow when I go to my favorite newspapers, I havew popups, ...
A: That sounds like a spyware infection because those websites should not be doing that to you. For ...
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| popup | 8/26/2005 |
Q: I am using windows XP and I continually get a popup that tells me that my computer may have registry ...
A: Good for you for not buying a dodgy registry fix program. You are right to smell a skunk. Microsoft ...
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| removing novel client | 8/23/2005 |
Q: my friend gave me his old laptop and it has novell client software on it that is keeping me from ...
A: Please tell me what operating system your laptop uses. How to do this depends upon the operating ...
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| Spyware??? | 8/19/2005 |
Q: I'm sure with this new worm going around your getting lots of questions. Thanks for taking the time ...
A: In this case your computer probably has just one remaining infection because AOL Instant Messenger ...
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| Spyware??? | 8/17/2005 |
Q: I'm sure with this new worm going around your getting lots of questions. Thanks for taking the time ...
A: Trek Blue Nuker is part of the CoolWebSearch Trojan, so fortunately you only have one infection. PC ...
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| messengers | 8/16/2005 |
Q: I have Yahoo messenger. I'm administrater of our house hould p.c. yet somehow my children are able ...
A: Please tell me what operating system you are using. How to protect your computer depends upon the ...
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| VIRUS? | 7/31/2005 |
Q: i have windows 2000 and for the past week i have been getting an annoying popup called Bulls Eye ...
A: Your computer has been infected with adware. For instant free help, you will probably have success ...
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| Network Protocols | 7/29/2005 |
Q: I have read that File and Printer Sharing for Microsoft Networks is a source for hackers to get into ...
A: This is safe if you have a good firewall. I use Zone Alarm from zonelabs.com because it makes it ...
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| software crashed my computer | 7/27/2005 |
Q: sure hope you can help...i installed a all-in-one maint. security,anti-virus and privacy system from ...
A: Judging from your description, this sounds like a hard drive problem. V-Com is a reputable company ...
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| help i cant get rid of this virus | 7/26/2005 |
Q: Yes that is the virus. But it keeps popping up in a box every 3 minutes or so saying that my ...
A: It sounds like Sexsearch.com is part of your problem. Other people have reported that their browsers ...
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| help i cant get rid of this virus | 7/25/2005 |
Q: I just scanned my computer using Norton anti virus and it says that my computer is infected with ...
A: Could you please check the spelling on that virus? Symantec lists no virus with that name. However, ...
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| Hi
I would like to ask if... | 7/19/2005 |
Q: I would like to ask if it is possible to keep my e-mail address from being spoofed.I have friends ...
A: There is a way to prove to your friends that you are the one who sent your email: use a PGP (Pretty ...
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| virus | 7/16/2005 |
Q: few days ago used mcfee antivirus and scanned a virus w32/alemod.b.dll and a window opened every ...
A: Your computer has been infected by a truly evil bunch of programs. w32/alemod overwrites an ...
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| Uninstalling Opistat.exe | 7/14/2005 |
Q: Carolyn, I am at my tether. I have tried to unistall the opistat program through the control panel ...
A: I'm sure you've thought of using System Restore at a save point from before you installed Opistat, ...
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| Counterspy | 7/13/2005 |
Q: I have a Dell computer running Windows XP. I downloaded a free trail of Sunbelt's Counterspy and now ...
A: Here's how to overcome its self-defenses against being deleted or uninstalled. First, have you shut ...
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| laptop | 7/10/2005 |
Q: hope you can help or steer me in the right direction... my home computer is having graphics problem ...
A: You might want to take your laptop to a repair shop to get the password removed. However, if you are ...
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| Active X | 7/9/2005 |
Q: I keep enabling Active X on my computer but it does nt seem to have any effect. Every time that I go ...
A: Please tell me what websites are giving you that message, and the names of your anti-adware/spyware ...
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| Deal Helper File | 7/7/2005 |
Q: Windows XP/IE 6.0 I had a serious virus issue with my PC. I took it to my tech guy and now I'm back ...
A: You are absolutely right, Deal Helper is spyware. Worse yet, whenever you are online, it has the ...
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| kernals file which led to a problem | 7/3/2005 |
Q: See below for the question. :)The PC we have now opens up with a message that it's missing a file ...
A: Was that file you found kernels32.dll or kernel32.dll (without the "s")? If it was kernel32.dll, ...
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| kernals file which led to a problem | 7/1/2005 |
Q: See below for the question. :)The PC we have now opens up with a message that it's missing a file ...
A: This popup is probably hidden in the registry. To delete it from the registry, click start --> run ...
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| registry repair | 6/30/2005 |
Q: I hope you can help me. I have a persistent message that pops up every few pages claiming to be ...
A: It certainly sounds like a criminal extortion scam. You were wise to refuse to pay. The company both ...
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| kernals file which led to a problem | 6/29/2005 |
Q: The PC we have now opens up with a message that it's missing a file called: ...
A: It is a good thing your computer's startup can't find kernels32.exe, because you are correct in ...
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| get rid of virus | 6/25/2005 |
Q: My sytem is Windows ME. When I am on the internet, I use Explorer thru MSN.com, and I click on the ...
A: Perhaps your computer is infected by asdware or spyware. These are installed secretly while ...
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| Internet Explorer problem | 6/22/2005 |
Q: I am using windows - 2000 & having Internet Explorer 6.0 I found the error Message when i open the ...
A: Welcome to the crowd of people who are getting hit with these problems! Windows Explorer is terribly ...
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| Dial up connection hijacked | 6/21/2005 |
Q: For some reason (I assume a virus) my dial up connection keeps getting replaced by some other one. ...
A: Wow, you certainly are correct in seeing this as a serious problem. As you have already determined, ...
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| mqyqbyv.exe | 6/20/2005 |
Q: mqyqbyv.exe i cannot delete it can u pleas help its is in my system32 folder but i cannot find it ? ...
A: You should be able to delete any file by rebooting into DOS mode. While the computer is booting up, ...
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| virus transfer | 6/15/2005 |
Q: i recently bought an ipod and all my mp3 files are located in my brother's computer. he said that ...
A: There are no viruses or worms that can infect mp3 files. The one kind of infection that could be ...
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| registry settings | 6/14/2005 |
Q: what should the setting be for the registry key... current user\software\microsoft\internet ...
A: You are right to be suspicious. That key ought to be c:\windows\system32\blank.htm However, it ...
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| Anti-Virus Gold | 6/12/2005 |
Q: My question is about the anti-virus program called Anti-Virus Gold. First of all, can you tell me ...
A: Anti-Virus Gold isn't an antivirus program, but rather an exceptionally nasty adware program. ...
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| safety issues | 6/11/2005 |
Q: . I was wandering does SPYBOT address this issues i hear so much of Keystroke monitor reporting? I ...
A: Unfortunately, computer criminals keep on coming up with new ways to design keystroke monitor ...
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| Trojan Horse, computer locks up shortly after it turns on | 6/10/2005 |
Q: On one of my home computers (A Sony Vaio laptop), I accidentally acquired what seems to be a virus. ...
A: Here's something that might work. Write down exactly the entire name of that file. Then reboot and ...
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| IE Favorites menu | 6/9/2005 |
Q: I am operating a business computer, however somehow we have adult content links in the IE favorites ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware, or Spybot Search ...
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| RE: PC security | 6/6/2005 |
Q: My Norton Security and Anti-virus protection program is about to expire. I would like to get your ...
A: I haven't tested this one myself, but I have tested Norton. I checked Google for reports on the ...
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| control panel | 6/5/2005 |
Q: For some reason I'm unable to remove "control Panel" from the "My Computer" drop down menu or ...
A: Please tell me what operating system you have, and why you need to remove control panel from this ...
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| Virus Protection | 6/2/2005 |
Q: I was wondering if you could help me. Please give me suggestions on how a software devloper ...
A: The best way to protect yourself from viruses is to be extremely careful about the programs you ...
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| New "spyware" virus: disables desktop functions | 5/31/2005 |
Q: Carolyn: I have what I beleive to be a relatively new virus on my computer. I don't see any ...
A: You certainly have found something new. It sounds like a far more serious threat than ordinary ...
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| I have an icon that keeps... | 5/29/2005 |
Q: I have an icon that keeps popping up on the Taskbar, about every ten minutes or so. It is simply a ...
A: I agree with you that this is worth getting concerned over. While it *might* be something harmless, ...
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| plugin | 5/24/2005 |
Q: ..when setting up anti virus software they talk about a plugin. What is a plugin and how do they ...
A: You ask an excellent question. I'm surprised that an antivirus company would utilize a "plug-in." ...
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| folder security issue | 5/19/2005 |
Q: I am running Windoex XP Pro with SP 2. I was wondering if there is any way to lock a folder on my ...
A: You can sort of protect it by: 1) Password your account on the computer. Make certain that nobody ...
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| web hosting | 5/17/2005 |
Q: I did install the abyss program but couldn't find a way to tie outside world to my web site I have ...
A: Here are your problems. Number one, your home computer doesn't have a static Internet address. What ...
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