| Subject | Date Asked |
|
| About virus in internet explorer | 10/10/2009 |
Q: when i connect to internet, internet explorer is automatically opening with www.newtop5.com site. ...
A: It sounds like your computer has been infected with adware. I checked out tht site, newtop5.com, and ...
|
| NY Times Rogue Ant Virus Software | 9/15/2009 |
Q: Carolyn: I received a rougue piece of software when I downloaded the NY Times. It basically has ...
A: Could you please help me with a little more information. What exactly does the popup asking for ...
|
| Malware problems | 9/7/2009 |
Q: I just walked a ways from my lab top and found. I start hearing alot of pop ups. When i got to my ...
A: This is -- as I'm sure you are aware -- a serious problem. First I'll give you a way that will ...
|
| virus block admnistrative rights | 9/3/2009 |
Q: Please help, Win XP pro, taskmanger, group policy,registry settings disabled by viruses. what is the ...
A: It sounds like your computer has a really serious infection. Here's what will almost certainly work. ...
|
| adware/virtumonde | 9/1/2009 |
Q: I have eset nod32 antivirus it detects a adware named virtumonde and tells cleaned after next ...
A: See http://www.wikihow.com/Delete-Virtumonde for removal instructions. If this doesn't work it may ...
|
| Hijacked by Fast Browser Search | 8/1/2009 |
Q: My browser has been hijacked by Fast Browser Search through a tattoo application available on ...
A: Since I don't know what solutions you've tried, I can't promise to fix your problem. However, here ...
|
| browser hijacker | 7/24/2009 |
Q: I have a browser hijacker that is continually redirecting me when I click on a link. I have scanned ...
A: Your evidence points toward a malicious program of considerable rarity and sophistication running on ...
|
| browser hijacker | 7/23/2009 |
Q: I have a browser hijacker that is continually redirecting me when I click on a link. I have scanned ...
A: Ouch! You do have a serious problem. The incompatibility problem with installing Kapersky, the ...
|
| browser hijacker | 7/22/2009 |
Q: I have a browser hijacker that is continually redirecting me when I click on a link. I have scanned ...
A: This helps me by showing that this is an unusual problem and that we need to look for unusual ...
|
| McAfee popup problem | 7/3/2009 |
Q: McAfee pop-up pops up several times a day and says "You're not covered". When I go to the main ...
A: Something like this happened with McAfee about a year ago, it was a bug in its update feature. If ...
|
| Viruses Threats | 7/2/2009 |
Q: I hope that All is well for you. Thanks for all of your good recommends that you have sent to me ...
A: I don't recommend any of the free antivirus programs. Most importantly, you need more than just ...
|
| USB viruses | 6/10/2009 |
Q: I have been dealing with the USB viruses found on my thumb drives and I can't seem to get rid of ...
A: You could download either Kapersky Internet Security, which offers a free 30 day trial at ...
|
| Anti virus software for windows 2000 | 6/7/2009 |
Q: I am running windows 2000 pro on a slightly older dell latitude laptop, AVG anti virus was installed ...
A: You could run free trials of several different Internet security suites (they give better protection ...
|
| Anti-Vir recommands | 6/3/2009 |
Q: I appreciate for all of your last responses and your kindness in guiding me . If possible help me ...
A: First of all, it is my opinion that the free antivirus programs aren't as good as the best of the ...
|
| virus | 5/29/2009 |
Q: i was scanning my pc with norton internet security 2009 and i knew something was up when the full ...
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| AVG and Vista | 4/17/2009 |
Q: Carolyn, I just recently downloaded the trial version of AVG Internet Security. I have a dial-up ...
A: AVG isn't installed. After a successful download, you should have found an AVG icon on your desktop ...
|
| virus help | 3/31/2009 |
Q: I wasn not able to aks a followup question, hence starting a fresh session. I downloaded and ...
A: I'm so sorry to see how serious your computer's infection is. Right now, immediately, please, you ...
|
| virus help | 3/29/2009 |
Q: I am receiving the following errors when I start my PC Msg: Extended Fatal Error - 10092 ...
A: Wow, you do have a problem. Your computer has been taken over by a computer criminal or computer ...
|
| virus help | 3/28/2009 |
Q: I am receiving the following errors when I start my PC Msg: Extended Fatal Error - 10092 ...
A: It looks like your antivirus program only partially removed some harmful programs. I don't know for ...
|
| fraudulant security system??? | 3/10/2009 |
Q: i don't know much about computers, so i was hoping you could help me with this. i have windows xp ...
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| Computer Help!!! | 3/2/2009 |
Q: OK heres my problem...my children. I have no idea what my 12 year old son did to my computer but ...
A: I'm so sorry I didn't check my email yesterday afternoon so I could help you work at home. It ...
|
| Network Security | 2/25/2009 |
Q: I have a question relating to the industry of network security and administration. Kudos on the ...
A: First of all, have you become a student member yet of the IEEE? You get a special low rate if you ...
|
| My cpu is unblocking my "block popups" selection | 2/23/2009 |
Q: Hope you're doing well and wondering if you can please help me out. I'm using Firefox 3.0.6 and ...
A: You are doing everything right, you have the latest version of Firefox etc. You don't mention ...
|
| Search leads me to nowhere | 1/26/2009 |
Q: Last November, my computer was infested with some virus, so I had it fixed. Since then, it has ...
A: Hurrah! You found a cause of your browsing problems! You need to delete every line that begins with ...
|
| Search leads me to nowhere | 1/25/2009 |
Q: Last November, my computer was infested with some virus, so I had it fixed. Since then, it has ...
A: You have an unusual case here, so please bear with me while we try some unusual ways to discover and ...
|
| Search leads me to nowhere | 1/24/2009 |
Q: Last November, my computer was infested with some virus, so I had it fixed. Since then, it has ...
A: It sounds like your computer is infested with adware, meaning a program that takes you to places ...
|
| Anti-virus 2009 | 1/15/2009 |
Q: Can you please help me figure out how to get rid of Windows Anti-virus 2009. I have attached the ...
A: The good news is, unlike most people who contact me at Allexperts, it looks like your computer only ...
|
| Windows XP Antivirus2009 Virus | 1/8/2009 |
Q: I've tried unsuccessfully to eliminate a virus that keeps popping when using internet explorer ...
A: Wow! Did your computer ever have problems! The error messages about vetuyija.dll and yivivaso.dll ...
|
| Windows XP Antivirus2009 Virus | 1/7/2009 |
Q: I've tried unsuccessfully to eliminate a virus that keeps popping when using internet explorer ...
A: you have been super helpful. You clearly have been attacked by one of the most widespread scams ...
|
| RunDLL | 12/23/2008 |
Q: Every time I turn my computer on, this message appears after the desktop loads: RunDLL Error ...
A: That file, cpmsky.dll, is a portion of a program used by an adware program which feeds ads into your ...
|
| IM security question | 12/17/2008 |
Q: Carolyn, is there any reason to be suspicious if someone unknown shows up on your windows live ...
A: Yes, you do need to be suspicious. At one time it was possible to easily block away unwanted ...
|
| virus | 12/7/2008 |
Q: how to remove trojan virus
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| Removing a Trogran | 11/23/2008 |
Q: My aunts Laptop has been infected with WindowsAntivirus 2008 Trogran. How do we remove it? Thank ...
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| Can use Spyware Doctor with Norton 360? | 11/22/2008 |
Q: I use XP and a subscription to McAfee (but I'm considering changing to Norton 360). I've read very ...
A: McAfee and Norton are correct, Spyware Doctor conflicts with them. With both McAfee and Norton, if ...
|
| Internet Explorer hijacked!? | 11/6/2008 |
Q: My computer recieves and sends email but I cant get online. It wont even let me open internet ...
A: First off, nearly everyone who asks me how to get rid of a serious malware infection (meaning ...
|
| Spyware | 10/21/2008 |
Q: I currently use McAfee for viruses, but my computer runs very slowly. AOL in particular, but I no ...
A: Check out the free version of Adaware at http://www.lavasoft.com/ Personally I prefer using one of ...
|
| Virus Protection | 10/3/2008 |
Q: Recently, I have been getting pop ups from a virus protection site. It changed my home page to it's ...
A: Congratulations for refusing to pay off the AAV lab crooks. One of the best free programs for ...
|
| unknown Virus | 9/13/2008 |
Q: ) few weeks ago I did a terrible mistake when I download a file and run in on my computer ( windows ...
A: One thing that jumps out at me is that Norton antivirus appears to not be working. Did you uninstall ...
|
| unknown Virus | 9/12/2008 |
Q: ) few weeks ago I did a terrible mistake when I download a file and run in on my computer ( windows ...
A: First of all, if your computer came with Service Pack 3 already installed, there is no reason for ...
|
| unknown Virus | 9/11/2008 |
Q: ) few weeks ago I did a terrible mistake when I download a file and run in on my computer ( windows ...
A: Have you tried yet to boot into safe mode (hit F8 while booting) and then use System Restore to go ...
|
| AVG antivirus | 8/21/2008 |
Q: My AVG antivirus said it found two viruses. However, it said it cleaned 0 and deleted 0. I then ...
A: Don't worry about the viruses AVG finds. There are many thousands of different viruses and other ...
|
| virus help | 8/20/2008 |
Q: i have gotten a virus which turned my desktop white with a box in the middle that said something to ...
A: Welcome to the Russian Mafia, delivered fresh to your desktop daily! Seriously, the infection you ...
|
| Wireless internet security | 8/5/2008 |
Q: How do I know if my computer permits me to use the 802.11g password technique and if it does how do ...
A: The hardware for your wireless adapter is one factor that determines whether you can take advantage ...
|
| Cookies are not getting accepted/set in IE; Firefox is not opening at all | 8/4/2008 |
Q: I've been facing this strange problem since yesterday. My laptop (DELL Inspiron 6000, Windows XP) ...
A: I'm hoping this isn't a case of Windows XP committing suicide. Sometimes Windows type operating ...
|
| KAPERSKY | 8/3/2008 |
Q: I NOTICE KAPERSKY IS 14 DOLLARS MORE THAN ZONE ALARM PRO DOES KAPERSKY ALSO TELL YOU WHEN YOU ...
A: The free Zone Alarm will stop adware and spyware, too. The advantage of the paid product is that you ...
|
| xp media center mybackup | 8/1/2008 |
Q: My system crashed. I used the operating system disk to re-install and everything (as far as I know) ...
A: Please help me with more information. When you say you saved everything to C:/mybackup, do you mean ...
|
| cursor moves itself | 7/31/2008 |
Q: I have hp pavilion dv2000.my cursor moves randomly around the desktop, and then clicks or double ...
A: First, here's the good news. This is probably not being done to your computer by organized crime. ...
|
| SPYWARE | 7/29/2008 |
Q: DID YOU EVER NOTICE THE LONG LICENSE AGREEMENT IN SOFTWARE THAT YOU INSTALL. ARE YOU ACTUALLY ...
A: That is a VERY wise question. Some of those agreements really do have you giving permission to get ...
|
| backdoor trojan virus and downloader | 7/28/2008 |
Q: i scanned my computer with norton anti virus it found 2 downloader viruses and 1 backdoor trojan ...
A: Those viruses Norton found should be quarantined so they won't harm your computer. So the slowdown ...
|
| Internet Explorer Closes Prohibiting McAfee | 7/25/2008 |
Q: and thank you for offering your expertise. My computer (equipped with XP) was recently infected ...
A: Hurray, I'm relieved that you got your access to antivirus websites back again. Thank heavens the ...
|
| SPYWHERE | 7/24/2008 |
Q: IT LOOKS LIKE MOST ANTI VIRUS ANTISPYWHERE PROGRAMS DONT WARN YOU IF YOU JUST PICKED UP A SPYWHERE ...
A: Zone Alarm Pro (www.zonealarm.com) tells you what spyware and adware programs it has removed and ...
|
| Microsoft Word acting funny | 7/23/2008 |
Q: My Microsoft word is acting very weird. Any document that I open it has a paragraph symbol every ...
A: First of all, your computer probably is OK right now. There are simple explanations for what you ...
|
| Internet Explorer Closes Prohibiting McAfee | 7/22/2008 |
Q: and thank you for offering your expertise. My computer (equipped with XP) was recently infected ...
A: I'm assuming you've tried System Restore and it failed. If not, try that, it just might work. If it ...
|
| Broadband on Microsoft ME | 7/8/2008 |
Q: I wonder if it is possible for you to help! I recently upgraded my Broadband connection to a Hub ...
A: You can always just physically disconnect your computer from your broadband line. To find out ...
|
| hotmail | 7/5/2008 |
Q: I have a 8 yr old daughter who want's to join hotmail. I don't know much about it. Is it safe please ...
A: I'm astonished at how many parents let children use the Internet inside their bedrooms with the door ...
|
| virus | 7/4/2008 |
Q: Seems like every few months my internet surfing becomes very slow, especially after I download ...
A: What you need is a complete Internet security suite. This sort of product will contain a firewall, ...
|
| new computer | 6/28/2008 |
Q: I have a new computer coming from Dell and it has the macafee security for 30 days I think--I am on ...
A: Just be certain McAfee Security is installed first. On many new computers they have an icon for a ...
|
| internet security software | 6/27/2008 |
Q: What is the best security software on a new computer with vista?
A: Two of the world's best Internet security suites offer free 30 day trials. See http://kapersky.com, ...
|
| icons disappear | 6/26/2008 |
Q: My son downloaded things on an unprotected computer. The icons are all missing from the desktop ...
A: It sounds like it's time to "nuke" that computer. That's the term computer repair technicians use ...
|
| Static IP Addresses | 6/24/2008 |
Q: I have a "dumb" question. We are getting an installation at our office from a company called Logix. ...
A: A static IP address is useful if you want a computer to run a service that people outside your ...
|
| get rid of virus | 6/18/2008 |
Q:
A: Here's what will almost certainly work. 1) Download either Kapersky Internet Security, which offers ...
|
| winupdate.exe | 6/9/2008 |
Q: i have deleted winupdate.exe file is it a important file? if yes what i do?
A: You were right to delete that program as it is used by a dangerous Trojan. Did you delete this file ...
|
| "block pop-up windows" option UNchecks on it's own | 6/7/2008 |
Q: How are you? Wondering if you can help me w/my issue: My computer's "block pop-up windows" option ...
A: You are right to suspect an adware infection. It's unfortunate that the free anti-adware/spyware ...
|
| Protecting against key loggers - What to do? | 5/31/2008 |
Q: At work i have a PC that i use for work and personal use. It has up to date protection against ...
A: First of all, a keystroke logger only captures the keystrokes you make AFTER it is installed. But ...
|
| home page | 5/21/2008 |
Q: when i set my home page which i want then too it is not applying to my page it oprn the msn page ...
A: If you used the Tools --> Internet Options tabs, you have chosen the correct way to set your home ...
|
| my antivirus status | 5/13/2008 |
Q: I'm not sure if the anti-virus programs on my computer are effective enough. Actually, 3 of them ...
A: You are correct about your antivirus programs not working properly. Normally you can only run one at ...
|
| How to secure my wireless internet connection | 5/2/2008 |
Q: I have a belkin wireless G plus wireless router. Is there a way to keep other people from using my ...
A: Your router can provide you with a secure connection because it includes the option to use the ...
|
| I think I have viruses | 5/1/2008 |
Q: I have Windows 98 and internet explorer 6 and have Zone alarm free firewall but I have no anti virus ...
A: First of all, you are guaranteed to have more than just two viruses, and maybe even have some hacker ...
|
| Norton antivirus is not properly working. | 4/22/2008 |
Q: Carolyn I have symentec corporate edition in my computer. But I feel there some ...
A: You have my sympathies. I also use Norton Corporate. Even the best security program can fail. It ...
|
| PSW.x-Vir | 4/17/2008 |
Q: A security alert balloon keeps popping up, telling me that my computer has been infected with the ...
A: You were wise to be careful about that security balloom. If this is the same version of the Zlob.N ...
|
| Remove these programs! | 4/13/2008 |
Q: I have "windows xp" and I am having trouble removing these programs from my computer: "error ...
A: Here's a quick and easy solution that will almost certainly work. Go to System Restore (click Start ...
|
| Trijan Virus | 4/12/2008 |
Q: Greetings : I had identified a Trojan.KillAV and Vundo on my PC (winXP) I removed much of it with ...
A: It sounds like the antivirus and antispyware programs you have used aren't much good. I can help you ...
|
| task manager disabled | 4/10/2008 |
Q: 1-whenever i press CTRL-ALT-DLT an error msg comes " task manager has been disabled by your ...
A: Please help me by giving some more information. Is this your home computer? Or is it one you use at ...
|
| possible virus | 3/30/2008 |
Q: I think i might have a virus on my computer. Many of my programs like spybot and my trend micor-pc ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| Is this a virus ?? | 3/12/2008 |
Q: Recently my PC was infected with the dungcoi virus.After installing the latest version of NOD32 and ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| Every time I turn on my laptop a trojan... | 3/9/2008 |
Q: I bought a Lenovo laptop in China last year (I live in China) and after using Internet Explorer 6.0 ...
A: The fact that those files keep on showing up in \Temp means that AVG is failing to find the master ...
|
| Securing a system... | 3/4/2008 |
Q: Miss Meinel, I've read several of your articles, and have enjoyed your site for sometime. As a ...
A: Having raised four kids, my guess is that your biggest problem will be their temptation to download ...
|
| error code | 2/4/2008 |
Q: when i switch on my system i get this error code windows script host script: ...
A: Here's what will almost certainly work. 1) Download F-Secure's Complete Internet security suite, ...
|
| error code | 2/3/2008 |
Q: when i switch on my system i get this error code windows script host script: ...
A: Here's what Trend Micro says about this virus. Description: ...
|
| Disappearing files | 2/2/2008 |
Q: When I open and then close a Microsoft Word file it disappears. Also happens to jpegs. I ran McAffee ...
A: If this is a virus, here's what will almost certainly work. 1) Download F-Secure's Complete ...
|
| CPU running like mad... | 1/29/2008 |
Q: Ok, here is my issue: First off I have my CPU running like crazy and not sure of all the items in ...
A: You are in luck because I own an Acer Aspire and I just got it back from repair -- it needed a new ...
|
| background downloading | 1/26/2008 |
Q: I have disabled the automatic updating of Windows updates etc. yet my internet hub frequently ...
A: One way to find out what's going on is to install a packet sniffer. You can read about them and get ...
|
| IE7 runonce error | 1/24/2008 |
Q: I have installed IE7 but get the following error An HTTP error occurred while getting: ...
A: Wow, I'm so sorry Microsoft was so unhelpful, especially as hand editing the registry is something ...
|
| windows virus | 1/20/2008 |
Q: One of our PC's got some type of virus that seems to have loaded a mess of programs and is using ...
A: Have you tried booting into safe mode? While booting up, hold down the F8 key until you get a safe ...
|
| PC Security | 1/11/2008 |
Q: I am running Windows XP Pro with Sp 2. I have a 50gb hard drive and formatted it last week. I ...
A: Windows with NTFS offers two ways to protect your data: by restricting access from your wife's ...
|
| Computer logg's off automatically... | 1/9/2008 |
Q: i have a dell notebook d820, when i start the computer it goes till the blue screen asking for user ...
A: This might not be a computer security question -- let's hope it's something far more simple. Here's ...
|
| trojan | 1/5/2008 |
Q: taking keystroke-recording trojans into consideration can i say if i use 'copy and paste' to input ...
A: It depends upon how good that Trojan is. If it is designed to capture your clipboard (where things ...
|
| Windows XP | 1/2/2008 |
Q: i have a laptop that i had taken in to get cleaned out and reinstalled Windows XP .. they charged me ...
A: It sounds like your laptop got infected with the Blaster worm. If so, you can get a tool to remove ...
|
| Firewalls | 12/31/2007 |
Q: My 6-year old son has a new MP3 player. I downloaded www.limewire.com, but keep getting the error ...
A: Arghhh!!! Please reconsider using any file sharing program whatsoever. You are lucky that you have a ...
|
| unable to open | 12/30/2007 |
Q: Iam not computer savy. need your patience. I downloaded an antivirus program today (ClamWin). It ...
A: Ouch! Running two different antivirus programs at the same time is never a good idea. In your case ...
|
| scheduler.lnk | 12/26/2007 |
Q: At startup, I always get this prompt which reads: "The drive or network connection that the short ...
A: Many, many programs will install a file named scheduler.lnk. If, when you run the Windows uninstall ...
|
| Norton Corportate Edition Antivirus Problem | 12/19/2007 |
Q: Carolyn I am using Norton Corporate Edition and its going well. But when I run update and ...
A: I'm running Norton Corporate Edition myself and know that this is normal. Norton is trying to clean ...
|
| browser hijacked? | 12/13/2007 |
Q: First of all thank you for being available to share your expertise. I have McAfee full package ...
A: I'm assuming you have the complete McAfee Internet Security Suite, which includes antispyware. If ...
|
| Page not openeing | 12/4/2007 |
Q: The website irctc.co.in is not opening in my IE browser and I need it for online reservation. Please ...
A: Your IE browser might have become infected with some sort of adware or spyware that keeps you from ...
|
| Virus or Spyware Repair | 12/3/2007 |
Q: Recently I was browsing questionable sites and downloaded a program. It was a Winrar opened ...
A: Ouch! It sounds like you opened one of those game hack programs that hid something dangerous. Have ...
|
| virus/spyware | 11/22/2007 |
Q: Am requesting help as have failed to remove viruses despite extensive use of anti-spyware programmes ...
A: Sorry for the delay in answering you -- I was enjoying family time over the holiday. Thank you for ...
|
| virus/spyware | 11/21/2007 |
Q: Am requesting help as have failed to remove viruses despite extensive use of anti-spyware programmes ...
A: Anti-spyware programs are not designed to remove viruses or just about any other form of dangerous ...
|
| Possible Registrycleanerxp infection | 11/6/2007 |
Q: Please be so kind as to help me: I have little understanding of computers, and am struggling with ...
A: Your basic problem is that none of the programs you list is a true antivirus program. In ...
|
| windows live messenger virus | 11/4/2007 |
Q: I received a file on windows live messenger from 1 of my contacts. It was a picture file and i ...
A: I'm assuming you are running an antivirus program and somehow it failed to protect your computer. If ...
|
| network | 10/30/2007 |
Q: i can ping servers on the subnet my workstation is on but not other subnets.why?
A: Your network has been set up to prevent pinging outside your subnet. How exactly this has been done ...
|
| overactive security - I think | 10/24/2007 |
Q: It seems to me that the security on my computer is overactive.....or something. I have Windows XP,a ...
A: Many people have been having problems just like yours when running CA Security Centre. So don't feel ...
|
| restore | 10/20/2007 |
Q: I deleted a partition by mistake on a drive that doesn't have operating system on it. That drive has ...
A: There are many free or inexpensive programs that make it super easy to restore deleted partitions. ...
|
| Basic Security | 10/14/2007 |
Q: I use my PC constantly for Banking and Share trading. Don't mind a bit of surfing on the non-PG ...
A: One of the best all around Internet security suites offers a free 30-day trial. Download F-Secure's ...
|
| Virus | 10/13/2007 |
Q: I appear to have been hit by some kind of Virus. I keeps popping this screen up on my computer ...
A: First of all, have you tried doing nothing when you get this message? With most varieties of ...
|
| cannot open adobe password? | 10/12/2007 |
Q: i have a adobe pdf 8.0 version. it always opened but now it doesn't , instead it asks me for a ...
A: I agree with you, your computer may well be infected with some sort of virus that messes up Adobe ...
|
| which suite | 10/10/2007 |
Q: my suite is going to run out soon..and with the new internet security suites hitting the market ...
A: One of the oldest and biggest antivirus companies, F-Secure, offers almost all of what you want, and ...
|
| antispywareshield 2.1 | 10/3/2007 |
Q: I have "windows xp" and can not stop "automatic startup" of "antispywareshield 2.1" when clicking on ...
A: I am so sorry that you are one of the many people targeted by the criminal gang that is responsible ...
|
| antispywareshield 2.1 | 9/30/2007 |
Q: I have "windows xp" and am having trouble removing "antispywareshield 2.1 from "internet explorer." ...
A: I'm so sorry your computer got infected by this evil program. I hope the criminals who operate the ...
|
| ZoneAlarm? Or not? | 9/25/2007 |
Q: I'm upgrading from Windows 98SE to Windows XP Professional. I know that XP comes with its own ...
A: Zone Alarm Pro is super useful even if you have the XP firewall. Here's why I've found that Zone ...
|
| downloading new firewall protection | 9/23/2007 |
Q: aol always says that it will not ask you for your password or billing information but to download ...
A: You are wise to be suspicious of that request for your AOL password. You have been targeted by a ...
|
| internet security for home computers | 9/2/2007 |
Q: We carry McAfee security for our home computers. We are thinking about changing to Bellsouth ...
A: I absolutely do NOT recommend the Bellsouth product. No reputable evaluators of antivirus programs ...
|
| Not letting me check emails | 8/30/2007 |
Q: When ever I try to check emails on yahoo or msn the screen say Internet Explorer cannot display web ...
A: Here's your quick fix: use the Firefox browser, free from www.mozilla.org. I normally use Firefox ...
|
| counterfeit windows | 8/29/2007 |
Q: I took my computer to get fixed about a year or so ago and they installed a counterfeited copy of ...
A: First of all, you should be able to get a refund for this repair work because what they did to you ...
|
| virus removal | 8/27/2007 |
Q: My extremely sluggish virus-infected PC won't cooperate. I bought Norton 360, but can't get it to ...
A: It sounds like your computer is infected by something that is designed to make it impossible to ...
|
| IT advice | 8/23/2007 |
Q: I am looking into pursuing either a Master's degree in a computer related field or working on ...
A: Certifications are fine if you never want to advance very far. But if you want to have no limits to ...
|
| Spyware | 8/7/2007 |
Q: One of the computers here at work has spyware, wherein it will not even open. What can we do to fix ...
A: First of all, there are many things beside spyware that could be keeping your computer from booting. ...
|
| Non standard machines | 8/6/2007 |
Q: In our network I want to control who is connected to our network and getting DHCP IP, the problem is ...
A: You have a tough problem here -- but you are way ahead of many sysadmins in recognizing that it is a ...
|
| File Transfer | 7/31/2007 |
Q: I have a setup of a software which is around 22.9 MB in size. I want to send it to a friend over the ...
A: If you are using a free email service, then you won't be able to send larger attachments. The ...
|
| antivirus software | 7/30/2007 |
Q: I have a Dell computer with Mozilla Firefox on it. I have been using Mcafee antivirus until ...
A: You are correct that there are a lot of problems running Firefox and McAfee together. I'm so sorry ...
|
| re a worm in my hotmail | 7/27/2007 |
Q: program goes nuts and tells me that i have a worm. i tell it to delete the worm/ virus and it says ...
A: This probably will solve your problem: uninstall Avast! and install F-Secure Internet Security, ...
|
| Security / Virus Soft ware | 7/26/2007 |
Q: I'm looking for somthing that works well with out slowing my machine down. Is AOL Security Software ...
A: I strongly recommend against AOL's security software (Active Virus Shield) because it requires ...
|
| virus or windows? | 7/25/2007 |
Q: About 5 days ago, I was looking at foreign sites but did not lowed anything because open post info. ...
A: First of all, to be able to save your files, you can try to boot into safe mode. You do this by ...
|
| AOL Dial Up | 7/24/2007 |
Q: Good Morning. In the right hand corner where the little grey AOL icon is it will keep reappearing ...
A: One possibility is that you might have installed several newer versions of AOL software as each of ...
|
| firefox | 7/12/2007 |
Q: 1. why is firefox better than internet explorer? 2. why is it better to open emails with firefox? 3. ...
A: 1. Firefox is better than IE mostly because, as you point out, ActiveX controls are dangerous and ...
|
| Internet identity theft, locatation info? | 7/10/2007 |
Q: Unidentified person hacked password to my email, then changed my passwords to myspace, livejournal, ...
A: Unfortunately, the IP address of home users changes often, even if they use DSL or cable, so if the ...
|
| fake virus | 7/8/2007 |
Q: My son created what I've found to be a fake virus using notepad and ran it on our computer. Now on ...
A: You are right that this is a fake virus as it can't spread. My sympathies for having a son who, like ...
|
| Securing CD/DVD burners, floppy & USB ports | 7/4/2007 |
Q: Do you know if there is any way in Win XP to restrict users from copying files to a CD/DVD burner, ...
A: Sorry to take awhile to research this, but it looks like nobody has yet come up with a credible ...
|
| spyware | 6/14/2007 |
Q: Every time I go to Google or Yahoo & just type the word "spyware" in the search box, it closes the ...
A: Wow! Thanks for reporting an exceptionally ingenious piece of malware. First -- here's a quick, but ...
|
| Anti Virus software | 6/13/2007 |
Q: Good morning Carolyn, My Mccafee security will shortly be up for renewal Last year when it was due I ...
A: McAfee is one of the best antivirus programs, and the company supports UK users. If all you have is ...
|
| worm i think | 6/11/2007 |
Q: whenever i type in cmd in run my computer restarts itself. i can't use the commend prompt otherwise ...
A: I agree with you that it appears that your computer is infected by some sort of malware. Rebooting ...
|
| Getting rid of backdoor flood | 6/6/2007 |
Q: I appreciate your help. This is the log that came up after running the AVG, the back-door flood ...
A: Here's the surest way I can think of to solve the problem. 1. Uninstall AVG. 2. Install the free ...
|
| Computer and Skype | 5/21/2007 |
Q: Someone stole my dell computer and skype phone (among a million other things) is there any way to ...
A: Unfortunately, no. When you replace your computer, you can install a product that, if it is ever ...
|
| FTP is secure | 5/4/2007 |
Q: FTP thing for sharing of files. It seems to me that FTP is very secure, especially if you are ...
A: You are right, intruders can steal your ftp data. IMHO, this is such a terrible flaw that Microsoft ...
|
| Trojan Backdoor | 5/2/2007 |
Q: I cannot get spuybot to get rid of this Permanently because it keeps re appearing the full ...
A: This is an EXTREMELY dangerous Trojan because it allows the bad guys to upload, download or change ...
|
| not accpeting cookies | 4/30/2007 |
Q: When I use internet explorer to try and sign into excite.com, it tells me my browser is not ...
A: Here's a fast way to fix your problem. When you click on Tools, instead of then clicking on Pop-up ...
|
| Possible malware issue | 4/14/2007 |
Q: I have Windows XP, Verizon DSL (768)AOL, Internet Explorer IE6, Norton anitvirus, Mcafee spyware, ...
A: I agree with you -- you have been careful with your computer, but it encountered something that is ...
|
| Anti-Virus Programs | 4/4/2007 |
Q: I have been using Norton Anti-Virus for a few years now, and I will have to renew in a few weeks. I ...
A: I have used Norton Corporate Edition for several years, and in the past have tested its home ...
|
| System restore /Virus | 3/31/2007 |
Q: I am not able to restore my system to a prevous state & have found this file in my (system volume ...
A: I agree with you, this is an unusual problem. Just a quick check -- is System Restore activated? My ...
|
| Trojan/backdoor | 3/29/2007 |
Q: .im always bothering this trojan horse IRC/Backdoor.SdBot2.RZ0..could you help me on how can i ...
A: First, you are in luck because this worm is reportedly not very dangerous. Spybot Search and Destroy ...
|
| Auto Rebooting | 3/27/2007 |
Q: I use Windows XP SP2. My computer has started rebooting on it's own. Recently a spyware was ...
A: It sounds like you have two problems here, as deleting this Registry key would not normally cause ...
|
| norton anti virus is controlling my laptop | 3/26/2007 |
Q: I dont know when it started to happen.for about a month, everytime i try to download any type of ...
A: Norton antivirus is not designed to give you that message. For this reason, your problem must be ...
|
| Anti virus | 3/22/2007 |
Q: Hey Carolyn! I need a new anti virus. I had Norton but let it expire as it was slow. Than I got ...
A: Here's a great Internet security program you can try for free: ...
|
| DSL Security | 3/21/2007 |
Q: I just switched from dialup to DSL. Please advise whether DSL poses any different security issues. ...
A: I'm sorry, I didn't explain well enough how to access the control panel on your DSL modem. In the ...
|
| DSL Security | 3/20/2007 |
Q: I just switched from dialup to DSL. Please advise whether DSL poses any different security issues. ...
A: Good question. DSL is usually safer than dialup because, depending upon your DSL provider, your DSL ...
|
| Norton Internet Security 2005 | 3/18/2007 |
Q: I have had my computer now for a couple of years, and the Norton trial that came with my computer is ...
A: You did the right thing with Firefox, as it is much more resistant to viruses than Internet ...
|
| monthly fee for norton antivirus? | 3/10/2007 |
Q: is there monthly fee for norton? new computer with software already installed it expires in 15 days ...
A: There is no monthly fee. Probably your purchase is good for two years. I say "probably" only because ...
|
| question on pattern matching NIDS | 3/4/2007 |
Q: I would like to know how to measure the run time of various pattern matching algorithms (of SNORT ...
A: Are you familiar with ps, vmstat, iostat, top, and sar? If your Linux box is running a lot of other ...
|
| Norton AntiVirus installation | 2/20/2007 |
Q: I currently have Norton Anti-virus protection installed on my home computer. I only have 10 days ...
A: Normally you won't have to uninstall the old version of Norton Antivirus. Back in 1999 there was a ...
|
| spy-bot | 2/12/2007 |
Q: I have AVG installed plus Adaware and spybot. I do weekly updates and scans. A fortnight ago while ...
A: You did exactly what I would have done when you uninstalled Spybot and installed the latest version. ...
|
| vbs virus | 2/10/2007 |
Q: I got hit by a virus. It places a vbs file in all harddrives and flashdisks. Looking at the vbs file ...
A: That is the TAGA LIPA ARE virus. Any up-to-date antivirus program should remove it. Instead of ...
|
| how you get a virus | 2/8/2007 |
Q: Can I get a virus by just opening an e-mail or only by actually downloading something like an ...
A: Whether opening an email can infect your computer with a virus depends upon the software you use to ...
|
| question on spywar | 2/6/2007 |
Q: "Hi I have an older system i use once in awhile, and have kept it up todate on patches, av, sybot, ...
A: Here's how you can get higher quality protection from spyware without bogging down your Windows 98 ...
|
| Registry Edit...And Other Questions. | 2/4/2007 |
Q: Hey, Hopefully I can make this clear! Thanks in advance for the advice...I've looked around and was ...
A: You are right about those Zonemap domains, they are there to protect your computer. Here's an easy ...
|
| Re: Problem with background desktop | 1/26/2007 |
Q: The other day my brother downloaded Google Earth on MY computer after he disabled my norton ...
A: First of all, my condolences on having a brother who doesn't respect your computer. I grew up with ...
|
| DAVWAFEB | 1/19/2007 |
Q: This is what Norton picked up for me C: \documents and settings\(myname)\localsettings\temporary ...
A: This file is something your Internet Explorer browser picked up from an infected or malicious ...
|
| spam | 1/15/2007 |
Q: I've tried to eliminate spam with my filter & most of it is deleted, but one gets thu & I'vew tried ...
A: I'm sorry to tell you this, but just recently the spammers have gotten a whole lot more sneaky. The ...
|
| PC hacked? | 1/11/2007 |
Q: just noticed a strange symbol (a square with a no entry) on the taskbar of my laptop. tried ...
A: The easiest solution probably will be to download F-Secure Internet Security, which offers a free ...
|
| Anti-Virus Scans | 1/3/2007 |
Q: Carolyn. I run the Anti-Virus software of Kasperskey. It scans about 220,000 Objects but takes ...
A: That is certainly reasonable, depending upon the size and nature of those files. If you want to be ...
|
| AV lock-up | 12/29/2006 |
Q: My trial version of NOD32 AV has run out, and in the meantime I purchased, online, a 2-year period ...
A: Your best bet is to contact technical support at http://www.eset.com/ as they are the people who are ...
|
| Quick virus detection | 12/18/2006 |
Q: worried if i still am in trouble, i opened an unknown file sent by someone i know, and it said Virus ...
A: Don't worry. You did the right thing. It wasn't really an update to a video game. A "generic ...
|
| Security over Cable Internet | 12/16/2006 |
Q: My name is Nusrath (Nussy) and I have read an article of yours on how to protect PCs. I dont know if ...
A: The problem is not inside your computer but rather on the LAN. The chat programs you use provide no ...
|
| port 80 open?? | 12/14/2006 |
Q: i am souvik from india,,,i am using zonealarm as a firewall...i did test it online in ""shield ...
A: Congratulations on taking that test at Shields Up! You are absolutely correct to be concerned about ...
|
| Help needed | 12/6/2006 |
Q: I'll try to make this short and clear. My pc has some unkown virus which is not being detected by ...
A: First of all, is your McAfee up to date? If you have let your subscription expire, it won't be able ...
|
| AVG | 12/5/2006 |
Q: I have used 4 yr old Compag Presario Windows XP. When I boot up AVG appears with many other icons on ...
A: First of all, Adaware is not enough. All it does is remove the least harmful things -- adware and ...
|
| bitdefender 10 | 12/3/2006 |
Q: i bought and installed bitdefender antivirus plus 10 but it slowed my computer so i decided to get ...
A: First, try reinstalling Bitdefender, then try the uninstallation again. If this doesn't work, and ...
|
| AVG | 12/2/2006 |
Q: I have used 4 yr old Compag Presario Windows XP. When I boot up AVG appears with many other icons on ...
A: AVG has both free and paid versions. I'm presuming the computer you bought had the paid version. ...
|
| slow access to internet sites | 11/29/2006 |
Q: I have a new Pentium 4 pc operating with Windows XP home edition and I use the latest McAfee suite ...
A: You can reduce the workload on McAfee by using the Firefox browser, free from Mozilla.org, instead ...
|
| DealHelper | 11/25/2006 |
Q: I have a problem with removing DealHelper from my PC. I've tried using Ad-aware and Spybot but both ...
A: You can install the trial version of F-secure Internet Security at ...
|
| no keyboard or mouse | 11/24/2006 |
Q: I bought my children a computer last christmas and it has been out of commission for at least a ...
A: Try this: when you boot the computer, the first screen should show instructions on how to get to the ...
|
| hi, can any mail client displays field of "sender's email address"? | 11/21/2006 |
Q: can any mail client displays field of "sender's email address"? When LISTING the new incoming ...
A: A good free email client is Thunderbird from www.mozilla.org Besides showing the sender, you can ...
|
| viruses, anti-virus and online help | 11/18/2006 |
Q: I had asked you awhile back about the virus's on my computer, I had dialer traffic advance and ...
A: First of all, please watch out for those help sites that allow anyone to give advice. Allexperts.com ...
|
| suspicious popup | 11/12/2006 |
Q: when I logged onto IE today, a popup came on my screen and it looked like an official microsoft ...
A: You did the right thing, congratulations. There is an easy way to prevent this sort of attack. IE ...
|
| 504 error | 11/9/2006 |
Q: Carolyn, No, my friend logged onto her own computer. I have since installed her service provider ...
A: Here's a possibility. Your computer has a file named "hosts" and it can redirect your computer to a ...
|
| 504 error | 11/7/2006 |
Q: All of a sudden I can't get to a website that I have been using for a year for my business. I get ...
A: When your friend logged into a different service provider, was it on one of your two computers that ...
|
| Norton Antivirus | 10/31/2006 |
Q: When I tried to install the 2006 Norton Antivirus just purchased, my laptop told me that I need to ...
A: You did the right thing by following the instructions given by your PC; normally it should have ...
|
| zonealarm 6.5 | 10/28/2006 |
Q: i read a few reviews and found out that zone alarm is pretty good and so tried out the 15 day trial ...
A: The most likely reason that some of your programs took a long time to open is that they were trying ...
|
| Wi-fi security | 10/27/2006 |
Q: If my wi-fi connection says "enabled" but I am not connected to the web, ie. the external modem is ...
A: You are correct that a hacker could connect directly to your wi-fi access point even if you are not ...
|
| Wi-fi security | 10/26/2006 |
Q: I just recently bought a wi-fi ready laptop. Does having the connection constanly enabled in "My ...
A: You can leave your wi-fi connection on if you have a good enough firewall, and if it uses 802.11g ...
|
| Linux Firewall\ MTA for exchange server | 10/24/2006 |
Q: I was wondering the easiest fastest way to build a firewall and spam filter for our exchange ...
A: Fortunately there are many spam filter and firewall options for FreeBSD servers. The problem is that ...
|
| Dialer.Virus | 10/23/2006 |
Q: You guys have helped before...so this time I'm really in a jam...My computer has been infected with ...
A: You are correct that leaving the computer on all day with the current situation was risky. Now for ...
|
| My computer is infected! | 10/16/2006 |
Q: How do I get rid of the pop ups that windows keeps telling me (every 5-10 seconds!)that my computer ...
A: Pest Trap is actually a malicious program that installs spyware instead of removing it. You can read ...
|
| Norton Antivirus | 10/9/2006 |
Q: I've installed Norton Antivirus on my computer and since doing so my computer moves 1,000 times ...
A: That is not a normal problem with Norton. However, virus writers absolutely love to try to damage ...
|
| Virus on my system - but it does not quarantine or delete | 10/7/2006 |
Q: I think it is safe to say, that I have a virus, and as a result a big problem. I have Norton ...
A: Ouch, you have an urgent problem, but it probably will be easy to fix. First of all, you need to ...
|
| virus | 10/6/2006 |
Q: I have a problem on my Windows XP. My Trend PCCillin antivirus detected this virus DDOS BOXED in ...
A: First of all, that information on the hosts file doesn't apply to your computer's problem. I steer ...
|
| Two security systems in place | 10/5/2006 |
Q: I currently have: Windows Security Center AND AOL Safety & Security Center installed. Should I be ...
A: I haven't tried the Microsoft Security Center with AOL Safety & Security Center. However, the ...
|
| Quick Question | 10/2/2006 |
Q: I have a file I cannot delete. It is "Quicktime" the video player. I had it awhile back, removed ...
A: Here's a quick way that probably will solve the problem, and that you will need to do anyhow even if ...
|
| secure website | 9/27/2006 |
Q: I ordered something online and afterwards realized that the site does not show that it is a secured ...
A: You are wise to be concerned. I agree that you should ask for a new card number and security code, ...
|
| Proxy server | 9/24/2006 |
Q: I noticed my computer (Compaq Presario sr1710nx) was running a little slow so I ran PC Pitstop tests ...
A: A proxy server is sometimes used inside a business to prevent employees from accessing parts of the ...
|
| secure system | 9/7/2006 |
Q: will you please recomend me a software progam or books to learn how to secure my system against ...
A: 1. Install an antivirus program. You can install the free version of Avast! antivirus, from ...
|
| SPYWHERE | 9/1/2006 |
Q: CAROL THERE ARE SOME CAMERA SURVELIANCE CO S THAT PERMITS YOU TO PUT YOUR HOME UNDER ...
A: Using scp to upload your webcam data only protects you from snooping across the network conenction. ...
|
| Can't get rid of this! | 8/27/2006 |
Q: I have been down the worst road ever. I thought all along it was my connection to Verizon that was ...
A: I agree with you that this is a likely culprit because their website is now dead -- a pretty good ...
|
| WEBSERVER | 8/16/2006 |
Q: CAROL I HEAR THAT IF YOU GET YOUR OWN SERVER YOUR ISP PROVIDER MIGHT GET ON YOU FOR TAKING ...
A: The type of webserver you use has no effect upon the bandwidth you use. It all depends upon how much ...
|
| Internet Connection | 8/14/2006 |
Q: I have a broadband connection on a 500MB plan with bigpond. In the last few months we have been ...
A: Packets are typically bigger than bytes, often much bigger, sometimes as much as 1500 bytes or even ...
|
| SECURITY | 8/8/2006 |
Q: CAROL ARE YOU FAMILIAR WITH SOFTWARE FROM COMPANIES(E.G COFFEECUP) THAT ALLOW YOU TO PUT ...
A: Here's how to keep your website with video coverage of your home private. Either set up a webserver ...
|
| magne2t | 8/5/2006 |
Q: you see i use bitdefender 9 ,it has detected <System>=>HKEY_CLASSES_ROOT\MAGNET ...
A: The reason spybot,lavasoft adaware and spysweeper didn't find that malware is that they only detect ...
|
| Need help !!! | 8/4/2006 |
Q: I have a dell laptop 8600 the OS is xp pro..Its start up w/no problems but my icons and start menu ...
A: Your problem is pretty scary -- you've done all the right things already. It's possible also that ...
|
| SPYWARE/ADWARE INFECTION | 7/29/2006 |
Q: My system is warning me about the infection detected but I am at a lost as to which package I should ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com, or Spybot Search and Destroy, ...
|
| strange problem | 7/27/2006 |
Q: If I click on internet explorer the computer does nothing and if I try to access my documents or any ...
A: Recently many people have been encountering the same problem. Number one, please alert your ...
|
| antiviruse for my servers | 7/26/2006 |
Q: we have 6 servers in our office i want to buy a good antiviruse for them plz help me which one is ...
A: Check out the small business solutions at F-Secure, http://www.f-secure.com/small_businesses/ Last I ...
|
| Windows updates | 7/14/2006 |
Q: I currently have my Windows to update, then ask me if I want to install the updates. I like knowing ...
A: If you have Windows XP, the right hand side of the task bar shows a yellow shield when it is ...
|
| PC Protection | 7/3/2006 |
Q: All I have is the antivirus, spyware and firewall protection provided free with AOL V9.0 Security ...
A: If you want to be ultra secure, here is what I use. Zone Alarm paid version for a firewall, Norton ...
|
| Computer shuts down? | 7/1/2006 |
Q: , So here's my problem, which began to happen all of a sudden about a month ago: every time I use ...
A: It probably doesn't have anything to do with a virus. Especially with the newer versions of Windows ...
|
| keyboard problem - software conflict? | 6/28/2006 |
Q: I have an HP Pavillion desktop purchased 9/05. Not long after I bought it the mouse stopped ...
A: HP tech support is right to ask you to try a system restore, and here's why. There are so many ...
|
| i dont no wut virus it is | 6/26/2006 |
Q: i just got a xps 400 about 2 weeks ago. somehow a virus got in. everytime i login into my window. it ...
A: The fact that terminating svchost.exe allows your start menu and icons to return, but leaves your ...
|
| What kind of virus is it | 6/24/2006 |
Q: My computer spontaneously goes into energy save mode, the screen flickers on and off and when I try ...
A: You might have a virus, but this also could be caused by a hardware problem, perhaps damage to your ...
|
| Best antivirus | 6/23/2006 |
Q: i use symantec antivirus service park on the internet network i am managing ,but at times i still ...
A: Do you mean that you are running a business network and you want to know the best antivirus to work ...
|
| Keystroke Logger software | 6/22/2006 |
Q: Carolyn, Thank you for your prompt response. I know that there is definitely not a hardware logger ...
A: You are right that a keystroke logger would have to create a file to save anything done while you ...
|
| Keystroke Logger software | 6/21/2006 |
Q: I believe my, soon to be ex-, wife has installed a software keystroke logger on our home machine. ...
A: If you want to be certain there no longer is a keystroke logger, you have a difficult task. Even if ...
|
| virus/spyware | 6/18/2006 |
Q: How can I get rid of a virus or spyware that will not let windows load up? any help would be greatly ...
A: I'm hoping your problem isn't too serious. The really horrible things that can keep your computer ...
|
| Zone Alarm Free with WinXP SP2 | 6/12/2006 |
Q: On a previous question, you wrote regarding firewalls "If you don't have Windows XP with Service ...
A: Sorry, I wasn't clear in my response to you. You can even use both the SP2 firewall and Zone Alarm ...
|
| virus | 6/10/2006 |
Q: the thing is when i open any folder from any HDD drive i see windows gy folder and a one batch file ...
A: You certainly are wise to be suspicious of that batch file, for there is no good reason for it to be ...
|
| what to get? | 6/4/2006 |
Q: just bought a new computer and heard a lot of stuff you need for it i.e spam stuff anti virus stuff ...
A: For antivirus programs, you can get the free version of Avast! antivirus, from ...
|
| dial up hijack | 6/2/2006 |
Q: I use dial up and several months ago I started to experience some problems such as drop off line and ...
A: Although it is true that giving up your dialup access would solve your problem, there are cheaper ...
|
| Running 2 anti Spyware programs ? | 5/29/2006 |
Q: I have now found a free , well recomended program and wonder if it's worth running ? This is ...
A: It is safe to run several anti spyware programs together. They both are equally good. However, ...
|
| Norton antivirus popup | 5/29/2006 |
Q: I have Norton 2004 that has expired. I currently am using avg free version and the Norton is still ...
A: If you uninstall Norton, you will end the popups. Besides, Norton was probably not operating any ...
|
| have you ever heard about boot.bak in C:\ ?? | 5/25/2006 |
Q: I found this file in the C:\, cannot be deleted, even I tried to change its attribuate...a virus or? ...
A: You are right to be concerned. Here's how to get rid of it. Rebbot and hit F8 to get to the boot ...
|
| Sophisticated Virus Problem... | 5/23/2006 |
Q: I just installed Norton Anti-Virus software on my computer, which runs on Windows XP Professional SP ...
A: Your dad is correct. Although Norton is great (I use it myself) it also is so popular that criminals ...
|
| Deal Helper | 5/17/2006 |
Q: I am certain that you have gotten a million questions about this nasty subject but I might have one ...
A: Deal Helper is still running on your computer. It is a notorious spyware program that funnels ads ...
|
| Internet Problems | 5/15/2006 |
Q: I am having internet problems. XP and explorer 6 running. If I try to login to some site, such as ...
A: I'm surprised that you would get an error message about the Firefox browser if you aren't using it. ...
|
| How to remove Backdoor-RP.svr | 5/12/2006 |
Q: I am using McAffee VirusScan 8. But every fifteen minutes the little alert window pops up saying ...
A: Does this only happen when you are receiving email, or soon after receiving email? If so, this ...
|
| Filters | 5/7/2006 |
Q: I have studied about networking and become familiar with networking jargons. Recently I have come ...
A: A good place to begin an education in these sorts of attacks is http://www.antiphishing.org How ...
|
| the mywife virus | 5/4/2006 |
Q: this is a really emegency,today i got a mail in my yahoo id with a subject RE: i did not know hoe ...
A: You are not safe if you only turn on your antivirus program when you wnat to scan for viruses. The ...
|
| My documents | 5/2/2006 |
Q: My computer is a HP pentium 4 windows XP. My name is Mark and ive just found a file in the my ...
A: There are many ways it could have appeared on your computer. For example, someone who has physical ...
|
| antivirus software | 4/22/2006 |
Q: In March I had installed Norton Antivurus 2006 and it was working for about a month. One day last ...
A: There is a chance that your computer is infected with a virus that attacked Norton. Although Norton ...
|
| I use Windows XP and my computer... | 4/14/2006 |
Q: I use Windows XP and my computer is infected with Trojan.ByteVerify Please advise on how I could ...
A: Fortunately this Trojan is easy to remove. First disable System Restore because it might hold a copy ...
|
| how to catch a hacker? | 4/13/2006 |
Q: my ID was recently hacked ,i'd like to know if there is any way to catch n identify the hacker ? i ...
A: Have you reported the crime, and notified your financial providers such as banks, credit card ...
|
| hello
i have DSL connection... | 4/11/2006 |
Q: i have DSL connection & i want to recommend me a specific program to prevent my port i got MCAFEE ...
A: If you have Windows XP, you can use its firewall instead of Zone Alarm. Click Start --> Help and ...
|
| Hi Carolyn,
I was looking... | 4/7/2006 |
Q: I was looking at installing a free firewall tool onto my computer and installed Zone Alarm from ...
A: If you get the paid version of Zone Alarm, you will find it easier to configure and easier to see ...
|
| someone stole my brand new... | 4/3/2006 |
Q: someone stole my brand new dell notebook is there anything a new user has to do as in ...
A: I'm sorry to hear of the theft of your laptop. Unfortunately, it is not possible to identify your ...
|
| need help quick | 3/29/2006 |
Q: My firewall is stopping me accessing my msn messenger. everytime I try to log in it tells me the ...
A: Just in case your problem is spyware, for instant free help, try Ad-aware, ...
|
| Security | 3/27/2006 |
Q: We truly cannot remember where we received the information from and we are not clever enough to know ...
A: DBAN is an exceptionally good dutility for wiping a hard drive. However, it does not erase the "host ...
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| trojan | 3/25/2006 |
Q: two days ago my norton internet security told me a program on my computer called voblaizdupla was ...
A: First, I'll tell you what your problem is, and then how to fix things. That Trojan appears likely to ...
|
| AIM Connection with ZoneAlarm Firewall | 3/23/2006 |
Q: I'm not using a Linksys Router. I'm using a Linksys 5-Port Workgroup Switch EZXS55W to connect my ...
A: I might be able to help you if could could tell me exactly how your network is set up, with equally ...
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| AIM Connection with ZoneAlarm Firewall | 3/22/2006 |
Q: I'm not sure if you can help me or not. It sounds like a security setting of some sort. I have 3 ...
A: Here's possibility #1. On the Linksys admin program, click the Access Restrictions tab and see if ...
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| ethernet | 3/20/2006 |
Q: how to keep secure from hackers?
A: 1. Use an antivirus program that automatically updates its virus definitions. 2. If you are using a ...
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| HKTL_BYSHELL.E Virus | 3/16/2006 |
Q: I apparently had a virus on my computer. My Trend Micro internet security 2006 caught it but would ...
A: Unless you are running Windows NT, this file should not be on your computer. There is a malicious ...
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| so am i protected | 3/14/2006 |
Q: i have a.bitdefender pro 9 b.outpost firewall 3.5 c.spybot seacrh & destroy d.spyware doctor so ...
A: You have made excellent choices. Just make certain that you run Spybot manually every few days, and ...
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| why defination | 3/11/2006 |
Q: pls answer a few question had is bothering me 1)every antivirus software has a database. what is ...
A: The database of an antivirus program consists of "signatures" the program uses to compare with files ...
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| Unable to access one website!! | 3/10/2006 |
Q: Could please, try to access (www.mogaha.go.kr)! I’m unable to access it! Dale
A: I couldn't reach the website, either. The owner, Minyoung Ko, should be able to tell you whether ...
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| Prevx1R | 3/9/2006 |
Q: I have found this sofeware and the write ups suggest it could replace or at least support my eTrust ...
A: This product doesn't replace antivirus programs, and it requires that you be an expert to use it ...
|
| Internet Explorer Error | 3/7/2006 |
Q: Everytime we connect to the internet we get an error msg and then the browser closes and restarts. ...
A: Quite a few things could be causing your problem. Here are some quick fixes to some of the most ...
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| Dr. Watson Debugger | 3/1/2006 |
Q: Whenever I get an error with my Internet Explorer 6.0, a pop-up appears asking me if I would like to ...
A: If your operating system is Windows 95, messages like this are normal. In Windows 98 and Windows ME, ...
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| Adaware | 2/28/2006 |
Q: I've been using Adaware for a few years and found it quite good.But suddenly I've realised ...
A: You taught me something new! I use Adaware, too, but only have one user account on my Windows XP ...
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| I have a virus | 2/18/2006 |
Q: I have the kama sutra virus another name for it is the blackworm .Can you please tell me how to get ...
A: The experts warn that you should rebuild your computer entirely from scratch instead of just ...
|
| anti spyware | 2/16/2006 |
Q: I currently have norton internet security with anti spyware.Over the last few weeks i sometimes find ...
A: Fortunately, most antispyware programs don't conflict with each other. I haven't tried Norton's ...
|
| Something trying to connect to the internet | 2/15/2006 |
Q: A friend of mine is having the following problem with their computer. Everytime she starts up ...
A: You certainly have a fascinating problem. You are super helpful with your detailed analysis. First, ...
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| Windows loading | 2/11/2006 |
Q: As i turn my computer (windows XP)on and the screen comes up, whereby you click on your name and ...
A: This probably isn't caused by a virus or worm, but instead by a frustrating "feature" of Windows: it ...
|
| Hello Carolyn,
I am a Windows... | 2/8/2006 |
Q: I am a Windows XP user. Could you please recommend a good antivirus software (I'm not looking to buy ...
A: Good free antivirus products: Avast! antivirus, from http://www.avast.com/eng/down_home.html or AVG, ...
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| loss of IP address possibly highjacking | 2/6/2006 |
Q: I will be DELIGHTED if you can help this middle-aged LA teacher. (Hope you had all great experiences ...
A: I'll need more information before I can help you. 1. What kind of Internet connection do you have? ...
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| connected - no downloads | 2/5/2006 |
Q: i bought a new notebook last week. so far its great but i have one problem - when i am online after ...
A: I'll need more information to answer your question. Was your laptop new or used? Did your laptop ...
|
| McAfee | 2/1/2006 |
Q: recently orderd dsl w/qwest. just 1.5, nothing big. Will my current Aol security, McAfee, work with ...
A: Your computer's firewall and antivirus will work fine with Qwest DSL. I use Qwest DSL, too. The ...
|
| How do I remove Spyware Strike? | 2/1/2006 |
Q: "I have this really annoying thing called Spyware Strike, which really believe is the malware. I ...
A: Sounds like you are one of the unlucky victims of the newest version of Spyware Strike. A forum ...
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| spyware is ruining my life! Help me! | 1/29/2006 |
Q: yesterday i logged on to my computer, and it displayed a message balloon in the system tray of the ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware, or Spybot Search ...
|
| Security Software | 1/28/2006 |
Q: 1 - My McAfee Security Center subscription is running out. I'm considering switching software. ...
A: Those are good choices for free security software, but only (IMHO) for those who can't buy better ...
|
| Files keep disappearing | 1/26/2006 |
Q: I work for a medium size company and we are using Access 2000 for many projects. We have a common ...
A: Has your IT person considered the possibility of database query injection attacks? When the SQL ...
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| connection | 1/22/2006 |
Q: I run XP Home and I'd like to know - Is there a way to disconnect myself temporary (have high speed ...
A: If Trend Micro doesn't have a feature to disconnect the Internet, you can solve the problem by ...
|
| Windows Log On | 1/16/2006 |
Q: How can I tell if somebody has, or has attempted to log on to my office computer?
A: Here's a solution that will catch sneaky people even if they try to erase evidence of having ...
|
| hi!
i am calling from greece... | 1/14/2006 |
Q: i am calling from greece athens and this is my problem. i install the kaspersky software but when i ...
A: It sounds like your computer might have been infected with a virus that attacks Kapersky itself. ...
|
| running IBM's topas performance tool as non-root | 1/10/2006 |
Q: To allow non-root users the ability to run topas, you must grant read permissions to other on the ...
A: Yes, this is a security risk. Just think of all the things that can end up, however briefly, in ...
|
| mc21.tmp | 1/9/2006 |
Q: Symantec had been detecting Graybird virus (mc21.tmp) on a lot of our systems, but this has been ...
A: I agree with you, this sounds serious. First thing is to keep whatever malware program this might ...
|
| McAfee security center removal | 1/7/2006 |
Q: I tried to remove security center from my Dell 4600 by add/remove. It failed to work properly and ...
A: Wow, how obnoxious of McAfee. You certainly aren't the only one with this problem, either. I don't ...
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| Possible Virus | 1/3/2006 |
Q: I have a fiend who came to me several weeks ago with a windows XP logon issue. I believe that he has ...
A: You obviously are quite knowledgeable, as well. I agree with you that your friend's problem is ...
|
| windows98 problem | 1/2/2006 |
Q: I am having a problem on my home computer. It is a pentuim 3(10gig hd/192mb ram) running win98. The ...
A: Your problem might be that someone played a System Backup Restore prank on you. See ...
|
| adware, virus? | 1/1/2006 |
Q: Today, I noticed that my mouse pointer automatically moves itself to the run menu and typed "cmd." ...
A: This sounds like your computer is infected with a remote administration Trojan. There are many of ...
|
| Re-booting Computer on accasion | 12/27/2005 |
Q: I have a strange situation. Every now and again my computer as it loads re-boots itself. It also ...
A: That sounds like files that your antivirus program has quarantined but can't delete. Usually Norton ...
|
| data miner | 12/25/2005 |
Q: .. i have tried your suggestion by typing ipconfig. but it still did not work, it returned an ...
A: This is really interesting about ipconfig being disabled. This is an unusual problem. I know an easy ...
|
| security | 12/19/2005 |
Q: my norton antivirus software has expired and im not too sure whether i should reinstall it. is ...
A: I guess the answer to which antivirus is better is -- it depends! You can use free antivirus ...
|
| Which AV software do you recommend? | 12/18/2005 |
Q: I have a 5-yr. old 1GHz PC, with 384 MB RAM, running Win. XP Home & SP2. The vast majority of the ...
A: PC-Cillin, from http://www.trendmicro.com/home/default.asp is highly rated and has the advantage of ...
|
| Anti Virus Software | 12/17/2005 |
Q: I have just (the past couple of days) re-subscribed to Norton Anti Virus and took the opportunity to ...
A: Sorry to say, Symantec tech support is not easy to use, you are hardly alone in this! Did you buy ...
|
| Spyware removal | 12/16/2005 |
Q: A spyware has attached itself to my internet explorer browser and I cant get rid of it.It will not ...
A: First -- here is something that will work fast. Install and run a safer browser, Firefox, which is ...
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| Coul you help me set up a security program? | 12/15/2005 |
Q: Carolyn. I hope you can help with this. I have a Windows XP home and I like my things being ...
A: I have some bad news for you. Microsoft needed a way to get away with charging more for XP ...
|
| URL History | 12/13/2005 |
Q: I am having a debate with my boss at work. She claims pop-up ads, etc. can be seen in the URL line. ...
A: It depends upon your browser, so therefore both of you are right. The lynx browser, which only ...
|
| Squares with red, blue and green dots | 11/28/2005 |
Q: When I try to check out some links from websites, I find a square in the upper left hand corner. ...
A: Are you using Internet Explorer? If so, your computer is probably infected by adware or spyware. One ...
|
| spyware | 11/27/2005 |
Q: a boring question for you but I value your opinion -- Is e-acceleration stop sign anti virus ...
A: You are absolutely correct, Eacceleration Stop Sign is spyware/adware. What they are doing is fraud, ...
|
| i think i have a virus | 11/25/2005 |
Q: i have mozila firefox as internet... and comcast as my service provider... everytime i click on the ...
A: It sounds like your computer is infected with adware and spyware. For instant free help, try ...
|
| Virus possibilites? | 11/24/2005 |
Q: Ok, so I currently have an HP Pavilion zv6000 laptop (fully wireless) and am using windows XP. ...
A: It sounds like your computer is infected with several viruses and/or worms. You might be able to get ...
|
| Vundu virus | 11/21/2005 |
Q: Carolyn, HELP! I've tried everything to get rid of this doggone virus. I've done scans with ...
A: It sounds like you are a victim of a mutation of Vundu that is too rare for the antivirus companies ...
|
| Vundu virus | 11/20/2005 |
Q: Carolyn, I run Norton's Internet Security suite on my notebook pc. I recently started getting a ...
A: It sounds like you have a mutant variety of the virus. First, you will help a lot of people of you ...
|
| How Anti viruses work ? | 11/19/2005 |
Q: I want some text or article about antiviruses about their algorithms ( how they work ) & etc ...
A: See Dr. Mark Ludwig's books on computer viruses, some of them free for download, at ...
|
| trojan problem | 11/13/2005 |
Q: I have a trojan virus on my computer that i can't seem to get rid of. It is detected by Norton ...
A: You are certainly right to be concerned that Norton hasn't removed the malware that keeps on ...
|
| A slow surfing computer | 11/12/2005 |
Q: I use w98, IE6, 126 MB Ram 65% of resources are free, Iam segmented into three partitions on 13 GB ...
A: It sounds like you have been taking all the right precautions. I agree with you that adding a ...
|
| Computer Security | 11/9/2005 |
Q: When you read this you may think that we are paranoid. We saw a program on TV some years ago about ...
A: It sounds as if that demonstration was of a remote administration Trojan. You are right, ...
|
| Hacker prevention | 11/3/2005 |
Q: Hi i was wondering if you could help me. i think i may have been a victim of a hacker attack and im ...
A: If a hacker has broken into your computer, the only way to be certain to get rid of him or her is to ...
|
| Help. Just infected. | 11/2/2005 |
Q: Just infected by a Virus. Email was disguised as someone in my address book so I was not careful. ...
A: See if you can get System Restore to run. If this is possible, then find a restore point from before ...
|
| Trojan and Spywares | 11/1/2005 |
Q: Hey there, Im currently running on Windows XP Home Edition. Basically im using Norton Internet ...
A: You have a severe problem, all right. Fortunately, there are three anti-adware/spyware programs that ...
|
| annoying security feature | 10/31/2005 |
Q: I bought a new PC that runs on Windows XP and has Microsoft Outlook 2003. Everytime I try to sync ...
A: Microsoft makes it impossible to disable this feature because it uses this to protect your email ...
|
| avg email scanner, other users, 2 HD's | 10/30/2005 |
Q: I'm using XP pro and I've uninstalled pc-cillin and replaced it with avg free antivirus. I now see ...
A: You are right to be concerned about email being sent that is not scanned. You need to install your ...
|
| desktop replicating files | 10/29/2005 |
Q: I LOADED 5 FIVE FILES FROM A FLOPPY TO DESKTOP AND FROM THERE TO A DISC.WHEN I THEN DELETED THEM ...
A: Your best bet to get rid of this problem is to try some other antivirus programs. You could install ...
|
| computer security | 10/28/2005 |
Q: Is it possible for a "hacker" to gain access to a computer if that computer has no access to the ...
A: Nearly half of all computer crime is caused by insiders, meaning people who work in the same ...
|
| privacy | 10/26/2005 |
Q: If I give my computer away how can I delete the hard drive so no information will be looked at? Also ...
A: You will need to use a program that can repeatedly overwrite your hard drive. Several such programs ...
|
| All Files Zeroed | 10/24/2005 |
Q: I have a windows 2000 server (with the current updates) that appears to have been infected. ...
A: There are data recovery utilities that will probably solve your problem. Examples: ...
|
| Word corrupted | 10/23/2005 |
Q: I've recently put my computer online and I think it's infected. When I try to access e-mail ...
A: Those email attachments you are trying to read -- have you checked with the senders to make sure ...
|
| Virus that cuts off internet | 10/20/2005 |
Q: I am running a Dimension 8400 Dell with Windows XP Professional (with security pack 2). My internet ...
A: There could be several causes for your problem, but a virus or worm is unlikely to be the problem. ...
|
| Internet Explorer Virus | 10/18/2005 |
Q: I think I may have a virus on my computer, every time i run internet explorer it closes down ...
A: First thing you shpuld check is the possibility that Internet Explorer has been infected with poorly ...
|
| Spyware | 10/12/2005 |
Q: Recently I've been getting popups on my screen warning that my computer has detected spyware. I have ...
A: There is a good chance your CD-Rs and CD-RWs aren't working becasue your computer's hard drive might ...
|
| ssqrp.dll | 10/10/2005 |
Q: I'm running Windows XP and Internet Explorer 6.0. My free version of WinPatrol alerted me to a new ...
A: If ssqrp.dll keeps on coming back, yes, you are right in viewing it with alarm. If you switch to ...
|
| always online | 10/9/2005 |
Q: i just started using a broadband connection, andnow i realised tht my computer has become a haven of ...
A: Avast! antivirus, free from http://www.avast.com/eng/down_home.html or AVG, free from ...
|
| Adaware/ Spyware Removal | 10/6/2005 |
Q: I am using Windows XP and have since formatting my computer a few months ago been receiving a lot of ...
A: Do you have the 2006 version of Norton? It has a much more powerful adware/spyware engine. ...
|
| computer virus | 10/4/2005 |
Q: Hey! Fisrt thank you for your fast and really helpful reply. Well, since then i've done a few things ...
A: You are correct that Windows does not truly delete files, but rather deletes the pointer to where ...
|
| computer virus | 10/3/2005 |
Q: Hey! Something very strange and quite freaky happened to me just a moment ago. I uninstalled a ...
A: You are right, a virus might have caused this problem. The 2000 Love Bug virus is an example of one ...
|
| Computer Dialing On It's Own | 9/30/2005 |
Q: I dowloaded a game, Sillypool a couple of weeks ago from an e-mail. I deleted the program later. ...
A: If the dialing only happens when you have your IE browser running, the program might be exploiting ...
|
| missing documents | 9/25/2005 |
Q: My mother is going through some hardship with her computer. She left her computer logged on ...
A: I can't tell you whether it was a virus or a hard drive problem without seeing that computer in ...
|
| Windows XP Start Up Issues - Virus | 9/21/2005 |
Q: Wow, cmeinel! I've long been a fan of yours, I'm glad I have the opportunity to ask you my question. ...
A: You certainly have a serious problem. Several possible fixes here, both start with how to back up ...
|
| Windows firewall | 9/16/2005 |
Q: I just got a new computer and I want to know which firewall to use. Windows XP comes with a firewall ...
A: The Zone Alarm firewall is much better. I use it always. You can run it on top of the XP firewall as ...
|
| Wondering if I have a virus | 9/13/2005 |
Q: 1. I have XP Svc Pack 2 and McAfee Virus Scan and Firewall (complements of AOL) 2. My virus ...
A: There might be more than one problem going on. 1. Some viruses corrupt certain antivirus programs, ...
|
| My computer is having problems | 9/9/2005 |
Q: I use Microsoft WindowsXP on a Toshiba labtop. Anyway my problem is that my system crashes even when ...
A: There are many things that could cause your problem. You made a good start by trying to remove ...
|
| HELP! Computer will not boot this morning! | 9/7/2005 |
Q: My computer running Win98SE will not boot up this morning as it stops at the Windows 98 banner ...
A: You did everything right, but the sad thing about viruses is that their inventors keep on ...
|
| Shutting down problem | 9/5/2005 |
Q: i have a problem with my computor, it seems to shut down of its own accord. I think it may be a ...
A: There are many viruses and worms that can do this. Also, I'm presuming you are running a Windows ...
|
| IE security pop ups | 8/29/2005 |
Q: I run Internet Explorer Ver 6.0 and somehow when I go to my favorite newspapers, I havew popups, ...
A: That sounds like a spyware infection because those websites should not be doing that to you. For ...
|
| popup | 8/26/2005 |
Q: I am using windows XP and I continually get a popup that tells me that my computer may have registry ...
A: Good for you for not buying a dodgy registry fix program. You are right to smell a skunk. Microsoft ...
|
| removing novel client | 8/23/2005 |
Q: my friend gave me his old laptop and it has novell client software on it that is keeping me from ...
A: Please tell me what operating system your laptop uses. How to do this depends upon the operating ...
|
| Spyware??? | 8/19/2005 |
Q: I'm sure with this new worm going around your getting lots of questions. Thanks for taking the time ...
A: In this case your computer probably has just one remaining infection because AOL Instant Messenger ...
|
| Spyware??? | 8/17/2005 |
Q: I'm sure with this new worm going around your getting lots of questions. Thanks for taking the time ...
A: Trek Blue Nuker is part of the CoolWebSearch Trojan, so fortunately you only have one infection. PC ...
|
| messengers | 8/16/2005 |
Q: I have Yahoo messenger. I'm administrater of our house hould p.c. yet somehow my children are able ...
A: Please tell me what operating system you are using. How to protect your computer depends upon the ...
|
| VIRUS? | 7/31/2005 |
Q: i have windows 2000 and for the past week i have been getting an annoying popup called Bulls Eye ...
A: Your computer has been infected with adware. For instant free help, you will probably have success ...
|
| Network Protocols | 7/29/2005 |
Q: I have read that File and Printer Sharing for Microsoft Networks is a source for hackers to get into ...
A: This is safe if you have a good firewall. I use Zone Alarm from zonelabs.com because it makes it ...
|
| software crashed my computer | 7/27/2005 |
Q: sure hope you can help...i installed a all-in-one maint. security,anti-virus and privacy system from ...
A: Judging from your description, this sounds like a hard drive problem. V-Com is a reputable company ...
|
| help i cant get rid of this virus | 7/26/2005 |
Q: Yes that is the virus. But it keeps popping up in a box every 3 minutes or so saying that my ...
A: It sounds like Sexsearch.com is part of your problem. Other people have reported that their browsers ...
|
| help i cant get rid of this virus | 7/25/2005 |
Q: I just scanned my computer using Norton anti virus and it says that my computer is infected with ...
A: Could you please check the spelling on that virus? Symantec lists no virus with that name. However, ...
|
| Hi
I would like to ask if... | 7/19/2005 |
Q: I would like to ask if it is possible to keep my e-mail address from being spoofed.I have friends ...
A: There is a way to prove to your friends that you are the one who sent your email: use a PGP (Pretty ...
|
| virus | 7/16/2005 |
Q: few days ago used mcfee antivirus and scanned a virus w32/alemod.b.dll and a window opened every ...
A: Your computer has been infected by a truly evil bunch of programs. w32/alemod overwrites an ...
|
| Uninstalling Opistat.exe | 7/14/2005 |
Q: Carolyn, I am at my tether. I have tried to unistall the opistat program through the control panel ...
A: I'm sure you've thought of using System Restore at a save point from before you installed Opistat, ...
|
| Counterspy | 7/13/2005 |
Q: I have a Dell computer running Windows XP. I downloaded a free trail of Sunbelt's Counterspy and now ...
A: Here's how to overcome its self-defenses against being deleted or uninstalled. First, have you shut ...
|
| laptop | 7/10/2005 |
Q: hope you can help or steer me in the right direction... my home computer is having graphics problem ...
A: You might want to take your laptop to a repair shop to get the password removed. However, if you are ...
|
| Active X | 7/9/2005 |
Q: I keep enabling Active X on my computer but it does nt seem to have any effect. Every time that I go ...
A: Please tell me what websites are giving you that message, and the names of your anti-adware/spyware ...
|
| Deal Helper File | 7/7/2005 |
Q: Windows XP/IE 6.0 I had a serious virus issue with my PC. I took it to my tech guy and now I'm back ...
A: You are absolutely right, Deal Helper is spyware. Worse yet, whenever you are online, it has the ...
|
| kernals file which led to a problem | 7/3/2005 |
Q: See below for the question. :)The PC we have now opens up with a message that it's missing a file ...
A: Was that file you found kernels32.dll or kernel32.dll (without the "s")? If it was kernel32.dll, ...
|
| kernals file which led to a problem | 7/1/2005 |
Q: See below for the question. :)The PC we have now opens up with a message that it's missing a file ...
A: This popup is probably hidden in the registry. To delete it from the registry, click start --> run ...
|
| registry repair | 6/30/2005 |
Q: I hope you can help me. I have a persistent message that pops up every few pages claiming to be ...
A: It certainly sounds like a criminal extortion scam. You were wise to refuse to pay. The company both ...
|
| kernals file which led to a problem | 6/29/2005 |
Q: The PC we have now opens up with a message that it's missing a file called: ...
A: It is a good thing your computer's startup can't find kernels32.exe, because you are correct in ...
|
| get rid of virus | 6/25/2005 |
Q: My sytem is Windows ME. When I am on the internet, I use Explorer thru MSN.com, and I click on the ...
A: Perhaps your computer is infected by asdware or spyware. These are installed secretly while ...
|
| Internet Explorer problem | 6/22/2005 |
Q: I am using windows - 2000 & having Internet Explorer 6.0 I found the error Message when i open the ...
A: Welcome to the crowd of people who are getting hit with these problems! Windows Explorer is terribly ...
|
| Dial up connection hijacked | 6/21/2005 |
Q: For some reason (I assume a virus) my dial up connection keeps getting replaced by some other one. ...
A: Wow, you certainly are correct in seeing this as a serious problem. As you have already determined, ...
|
| mqyqbyv.exe | 6/20/2005 |
Q: mqyqbyv.exe i cannot delete it can u pleas help its is in my system32 folder but i cannot find it ? ...
A: You should be able to delete any file by rebooting into DOS mode. While the computer is booting up, ...
|
| virus transfer | 6/15/2005 |
Q: i recently bought an ipod and all my mp3 files are located in my brother's computer. he said that ...
A: There are no viruses or worms that can infect mp3 files. The one kind of infection that could be ...
|
| registry settings | 6/14/2005 |
Q: what should the setting be for the registry key... current user\software\microsoft\internet ...
A: You are right to be suspicious. That key ought to be c:\windows\system32\blank.htm However, it ...
|
| Anti-Virus Gold | 6/12/2005 |
Q: My question is about the anti-virus program called Anti-Virus Gold. First of all, can you tell me ...
A: Anti-Virus Gold isn't an antivirus program, but rather an exceptionally nasty adware program. ...
|
| safety issues | 6/11/2005 |
Q: . I was wandering does SPYBOT address this issues i hear so much of Keystroke monitor reporting? I ...
A: Unfortunately, computer criminals keep on coming up with new ways to design keystroke monitor ...
|
| Trojan Horse, computer locks up shortly after it turns on | 6/10/2005 |
Q: On one of my home computers (A Sony Vaio laptop), I accidentally acquired what seems to be a virus. ...
A: Here's something that might work. Write down exactly the entire name of that file. Then reboot and ...
|
| IE Favorites menu | 6/9/2005 |
Q: I am operating a business computer, however somehow we have adult content links in the IE favorites ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware, or Spybot Search ...
|
| RE: PC security | 6/6/2005 |
Q: My Norton Security and Anti-virus protection program is about to expire. I would like to get your ...
A: I haven't tested this one myself, but I have tested Norton. I checked Google for reports on the ...
|
| control panel | 6/5/2005 |
Q: For some reason I'm unable to remove "control Panel" from the "My Computer" drop down menu or ...
A: Please tell me what operating system you have, and why you need to remove control panel from this ...
|
| Virus Protection | 6/2/2005 |
Q: I was wondering if you could help me. Please give me suggestions on how a software devloper ...
A: The best way to protect yourself from viruses is to be extremely careful about the programs you ...
|
| New "spyware" virus: disables desktop functions | 5/31/2005 |
Q: Carolyn: I have what I beleive to be a relatively new virus on my computer. I don't see any ...
A: You certainly have found something new. It sounds like a far more serious threat than ordinary ...
|
| I have an icon that keeps... | 5/29/2005 |
Q: I have an icon that keeps popping up on the Taskbar, about every ten minutes or so. It is simply a ...
A: I agree with you that this is worth getting concerned over. While it *might* be something harmless, ...
|
| plugin | 5/24/2005 |
Q: ..when setting up anti virus software they talk about a plugin. What is a plugin and how do they ...
A: You ask an excellent question. I'm surprised that an antivirus company would utilize a "plug-in." ...
|
| folder security issue | 5/19/2005 |
Q: I am running Windoex XP Pro with SP 2. I was wondering if there is any way to lock a folder on my ...
A: You can sort of protect it by: 1) Password your account on the computer. Make certain that nobody ...
|
| web hosting | 5/17/2005 |
Q: I did install the abyss program but couldn't find a way to tie outside world to my web site I have ...
A: Here are your problems. Number one, your home computer doesn't have a static Internet address. What ...
|
| spybot | 5/16/2005 |
Q: When I run spybot I have started receiving showing as a problem the following: i search tech slotch ...
A: The "xuron55" error message is a bug in Spybot. To fix it, run the update function in Spybot. Launch ...
|
| web hosting | 5/13/2005 |
Q: I have a static IP and have made a web pages under wwwroot folder and works well within my network ...
A: You need to run a webserver on your computer in order to do this. A webserver should automatically ...
|
| virus removal | 5/12/2005 |
Q: I have a virus on my pc called Win32.Tactslay.M and Win32.Tactslay.N. My antivirus software picks it ...
A: You might be getting reinfected through your browser from a web site you often visit. This malware ...
|
| virus? | 5/9/2005 |
Q: I have a webpage that always comes up as my homepage no matter what I do in my internet options. I ...
A: You have been infected with adware/spyware. Fortunately, it is easy to remove. For instant free ...
|
| virus problem | 5/7/2005 |
Q: My computer has been infected with a type of virus that replaces my home page, and ads like ...
A: You are correct that your computer is infected. These attacking programs are known as adware. ...
|
| error loading message | 4/16/2005 |
Q: /WINDOWS/system32/MSA64CHK.dll and i dont know what this means
A: Your computer is infected by a Trojan, Dialer.Mostrar, that attempts to dial out to a pay phone ...
|
| Tracking Software | 4/12/2005 |
Q: I have a question on Internet tracking software. We have a computer in the home and will be shortly ...
A: In order to keep your kids from evading your controls, don't give them accounts with XP ...
|
| Browser High Jacker/ Anti Spyware | 4/2/2005 |
Q: I have a Dell laptop Inspiron 1100 with Windows XP. I have recently been getting multiple pop-ups ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware. In addition, if ...
|
| ZoneAlarm blocks Norton LiveUpdate | 4/1/2005 |
Q: For some reason, Zone Alarm now blocks my wife's Norton Anti-virus automatic LiveUpdate. I can ...
A: 1. Double click on the Zone Alarm symbol on your task bar. This brings up its control panel. 2. ...
|
| operating systems | 3/25/2005 |
Q: what's so good about linux operating system?
A: 1. There are thousands of free programs that run on Linux, many more than for Windows. That is ...
|
| secure site password problem | 3/24/2005 |
Q: I just bought a new PC to replace my old fried machine. Now, I cannot access my job hunting website ...
A: Is the problem that you can't reach the site at all? Or that you don't recall your password? I can't ...
|
| Security settings or? | 3/17/2005 |
Q: I am not sure if you are the right person to whom this problem should be addressed but here goes. I ...
A: I'm betting you are using Internet Explorer. It is the buggiest and most insecure browser ever ...
|
| Information | 3/16/2005 |
Q: I've just gotten interested in Computer Security. I've read a lot of stuff on this subject but I ...
A: Of course, I recommend my own books:) They include basics of programming in C and Perl, which are ...
|
| coolwebsearch | 3/13/2005 |
Q: How do I remove this highjacker from the computer? I have run spyware doctor, spybot, ad-aware and ...
A: See http://www.spyany.com/program/article_adw_rm_CoolWebSearch_xpsystem.html for help. If you are ...
|
| security | 3/1/2005 |
Q: windows me , 128 0f ram , I would like to know the best security settings for internet explorer , ...
A: First, "best security settings for Internet Explorer" is an oxymoron. New ways to abuse it are ...
|
| spyware | 2/26/2005 |
Q: I am constantly dealing with getting rid of spyware on my computer. All I know to do is use ...
A: I agree on using Ad-aware. In addition, if you are more of a power user, you can install BHODemon. ...
|
| Outlook Express | 2/17/2005 |
Q: I don't exactly know where to go with this - my POP3 incoming mail account keeps getting reset to ...
A: You are experiencing what is probably a known problem with PC-Cillin. It changes your POP3 server to ...
|
| dso exploit and registry | 2/15/2005 |
Q: the anti- spyware spybot kept revealing dso exploit, with 5 entries, so i located most of them in ...
A: You can back up to your old Registry entries with Windows restore. Click Start --> Help and type in ...
|
| nm_opt_hide and Opistat | 2/9/2005 |
Q: Until today I had Norman Virus control installed which seemed to work quite well for over 2 years. ...
A: Do you have a paid version of Norman? If you got a free version, it probably has been changed ...
|
| AVG | 2/7/2005 |
Q: CAROL I WAS USING NORTONS ANTI VIRUS 2004 ON THIS COMPUTER IT DETECTED ABOUT 100 VIRUSES AND ...
A: Don't worry, your computer is safe. When Norton says it fixes a virus, that means the virus was ...
|
| Zone Alarm | 2/6/2005 |
Q: I have a trial copy of zone alarm on my windows M.E.desktop. My problem is this if I don't let zone ...
A: This might be a problem with your online service. They might have a firewall set up that disconencts ...
|
| ActiveX | 2/6/2005 |
Q: I'm not quite sure if this is the right location to ask this question but maybe it's close. I have ...
A: You were wise to disable ActiveX. It is a feature Microsoft has added to Internet Explorer, and it ...
|
| Virus | 1/24/2005 |
Q: I think I have a virus (I'm almost sure of it). In getting ready to download a virus protector from ...
A: First, do you have a firewall? If not, you need to install one to protect yourself while online. ...
|
| Installing Zone Alarm Firewall. | 1/23/2005 |
Q: I am running Windows XP Home with Internet Explorer.I do have A good Anti-virus Program and have ...
A: By all means, you have a good idea with Zone Alarm. I use it on top of the XP firewall and find it ...
|
| Suspicious reset of computer | 1/18/2005 |
Q: Sometimes, when I am surfing in internet, my computer gets restarted suddenly, though I am using the ...
A: Just in case your antivirus program failed to stop a virus, you can uninstall it and install one of ...
|
| Software to look at index.dat | 1/11/2005 |
Q: Carolyn, I don't know why Microsoft built this "browser collector" into its software, but I'd like ...
A: The trick is to boot up in DOS (reboot, hit F8 and choose command mode or use a DOS boot disk) and ...
|
| keyboard problem | 1/10/2005 |
Q: For the past couple of weeks I can not type two of the same numbers or letters consecutively without ...
A: You certainly have an unusual problem. This could be a problem with your driver for the keyboard, ...
|
| i need VIRUS help, please! | 1/4/2005 |
Q: i dont know what is wrong with my computer... ive run every virus and adware program i can find, ...
A: Here's a simple solution that usually will work. Get the Firefox browser, free from www.mozilla.org ...
|
| AntiVirus Programs and Internet Access | 1/3/2005 |
Q: Carolyn: thanks for your reply; it was quite helpful (and a little depressing). I tried to ask a ...
A: When I say rebuild from sceratch, I was meaning to reformat the hard drive before reloading the ...
|
| Antivirus software | 1/1/2005 |
Q: my parents computer has been infected with several virus's and trojans as they have never had any ...
A: It sounds like a worm or virus has damaged your antivirus program. Here's how to clean up your ...
|
| VIRUS | 12/31/2004 |
Q: I received a lot of emails today form people who state there are trojan horse viruses eminating form ...
A: That is a nice site you have! I'm quite a fan of Pixar/Disney animations. It is possible for ...
|
| AntiVirus Programs and Internet Access | 12/29/2004 |
Q: I am running Win XP (SP1 with all critical updates). I started having adware/spyware problems a few ...
A: You certainly did a through job of troubleshooting. I hate to tell you this, but I can only think of ...
|
| dial up | 12/28/2004 |
Q: Carolyn, Here's my problem: I have a laptop with 256k Ram running XP Home. Haven't had any problems ...
A: You are a lucky person! That phone number was probably installed by a spyware infection to force you ...
|
| Java/ByteVerify | 12/25/2004 |
Q: I am running Windows XP. My AVG virus program has found this pest in fifteen objects, but does not ...
A: AVG often just quarantines files instead of healing or deleting them. So you are probably safe. If ...
|
| Internal Virus Database | 12/23/2004 |
Q: My AVG icon on my task bar is greyed out,it describes my internal virus data base is out of date. ...
A: Grisoft, the company that created and updates AVG, is no longer supporting its free version. If you ...
|
| Ahkntfs.exe | 12/20/2004 |
Q:
A: Ahkntfs.exe is a rare variety of spyware. To remove it, first turn off System Restore. The reason ...
|
| the new AVG Free version | 12/19/2004 |
Q: And thanks for making yourself and your skills available. Life was beautiful - I was ...
A: Sorry, I don't know of any other antivirus products that are both free and good. Presumably AVG's ...
|
| topic | 12/17/2004 |
Q: I am considering to do an mphil in internet security and was woundering if you could suggest some ...
A: Congratulations on your ambition to go for a Master of Philosphy in computer security. So many ...
|
| Wireless Access Point | 12/14/2004 |
Q: I have two computers that acess my home network through a wireless access point, D-Link. How do I ...
A: Did you mean, how do you set up a firewall on your wireless router? Or on the computers that use it? ...
|
| xlime.offeroptimizer.com and .exe.0.avb | 12/13/2004 |
Q: When I go on the internet, after about 10 mins there is a new webpage on my menu bar. There are two ...
A: Try this: Delete these files from C:\windows bi.dll bi.ini biprep.exe Click Start --> Run, type ...
|
| Secure sites | 12/9/2004 |
Q: I am not able to visit secure sites it gives error page cannot be displayed and i have restored ...
A: Here's the quick fix. If you are using Internet Explorer (IE), install Firefoxd, free from ...
|
| Antivirus, Ad aware, spyware | 12/8/2004 |
Q: What is the different between spyware and ad aware ? What is the best antivirus so far >? iam using ...
A: Adware feeds unwanted advertising to your web browser and in some cases resets your home page and/or ...
|
| can you | 12/5/2004 |
Q: greetings from IRELAND perhaps you can help when i log on to the net my homepage plus several porn ...
A: You have been infected by adware, which are programs that take you to web sites you don't want to ...
|
| AHKNTFS.EXE on my computer | 11/30/2004 |
Q: I've been plagued by pop-ups despite my best efforts to clean up. A couple of facts: Ad-aware - ...
A: I've come across two other cases of ahkntfs.exe, but nobody has yet figured out what this rare case ...
|
| CPU usage | 11/29/2004 |
Q: My question is that whenver I open my internet explorer as a browser for internet my CPU usage rise ...
A: It sounds like your browser has become infected by adware or spyware. Usually antivirus programs ...
|
| spyware | 11/27/2004 |
Q: I am going crazy--1st off I'm not very good at all at this computering--I'm 54--had a puter for a ...
A: Here's a quick fix that will almost certainly work. Instead of using Internet Explorer, use the ...
|
| New virus via email | 11/26/2004 |
Q: Every week I receive an email newsletter from 4thegame.com; on Monday I received over 1000 of the ...
A: Actually, you can get this kind of problem simply from Windows messing itself up. Norton System ...
|
| computer virus | 11/25/2004 |
Q: I tried to go to the BIOS program and found out that the drives are actually there and tried to ...
A: Good work. You have ruled out the BIOS in the CMOS as the cause of the problem. Since you can't ...
|
| computer virus | 11/22/2004 |
Q: My computer was infected with virus about a month ago. At the beginning, I noticed that it went slow ...
A: Ouch! You certainly did the right thing by trying to reformat it with the Windows 98 start disk. I'm ...
|
| Urgent: Passing my own Firewall to repair my website | 11/20/2004 |
Q: I had built a website with a firewall. It was working well for about two months. Now there is a ...
A: If you are the owner of the computer(s) on which the webserver and firewall are located, you can ...
|
| Spyware Removal | 11/18/2004 |
Q: I currently have Ad-Aware and Spybot in addition to my anti-virus program. I update & run both ...
A: The advantage of Spy Sweeper is that it automatically detects and allows you to quarantine or remove ...
|
| virus spyware | 11/17/2004 |
Q: I've got a problem with my notebook running slow, I think because of the spyware and viruses on it. ...
A: Your computer could be infected by a Trojan that is sending out spam, as well as by viruses and ...
|
| trojan horse virus | 11/16/2004 |
Q: i have a virus found by my avg anti virus software the trouble is it does not seem to quarantine the ...
A: You might be able to locate and delete the Trojan file by rebooting, hitting F8, and choosing ...
|
| Home computer security | 11/15/2004 |
Q: I was wondering what the best free computer security setup for my home computer would be as firstly ...
A: First, use a safer browser and email client program. IE and Outlook have a long record of infecting ...
|
| class file extension | 11/13/2004 |
Q: A friend of mine sent me an file saying that it is an mp3 file but it has a .class extension, is it ...
A: You are right to be suspicious. I can't tell you for sure whether it is a Trojan unless I could get ...
|
| Spyware? Virus? | 11/12/2004 |
Q: I have a computer with Windows XP. When I boot up the computer it will show my background, but ...
A: This sounds like a Huntbar problem. Unfortunately there are many variants on Huntbar, and it sounds ...
|
| Virus? | 11/8/2004 |
Q: First of all, I thought it might be related to chkntfs.exe. The file ahkntfs.exe is running in the ...
A: You have done an outstanding job of analyzing its behavior. Thanks! First, I suggest that you check ...
|
| Virus? | 11/6/2004 |
Q: What is ahkntfs.exe?
A: First, I'm wondering whether that might be a typographical error. Are you asking what is ...
|
| deeply infected | 11/4/2004 |
Q: I'm a Windows XP (Home Edition) user and My McAfee subscription lapsed and I got a huge infection on ...
A: First, you should report the web site that became your background to the FBI as it is running an ...
|
| Virus infection | 11/1/2004 |
Q: I am trying to get help for my son Edward. He is at University. He has a dell computer with windows ...
A: The most certain way to get his files off his hard drive is to boot from a floppy disk that has the ...
|
| mHotkey.exe | 10/31/2004 |
Q: "For the last month I have had startup problems. I use Windows XP Home Edition. When I turn the ...
A: You were right to be suspicious of that different capitalization. On the one hand, Windows and ...
|
| Do I have nasty spyware on my computer? | 10/27/2004 |
Q: Do I have nasty software installed on my computer? Symptom: The other day I did a Google search on ...
A: Your are probably right about what is going on. Nowadays most computers are infected with spyware. ...
|
| virus id | 10/25/2004 |
Q: what is JS/Noclose.qen?
A: JS/Noclose.gen is a Trojan used by adware and spyware. Porn purveyors are especially notorious for ...
|
| How to remove the Worm/Agobot.32.K | 10/24/2004 |
Q: I am using the free version of AVG Antivirus software. My computer just found out that I have the ...
A: Here's a free way to be certain you got rid of the virus. You can install the free version of ...
|
| Google Desktop Search | 10/23/2004 |
Q: I recently installed Google Desktop Search on my PC that uses Windows XP. Since the installation my ...
A: I hven't found any evidence that Google Desktop Search would make anyone's computer run slower. It ...
|
| Trojan Horse Downloader Swizzor BL | 10/21/2004 |
Q: How can I get rid of Trojan Horse Downloader Swizzor BL. Will spybot work? or AVG? HELP. Jim
A: This Trojan can be removed by antivirus programs, including AVG. However, there is a trick to this. ...
|
| ahkntfs.exe | 10/15/2004 |
Q: I am donwloading ZoneAlarm right now and everything else I can... but I am kind of hopeless, because ...
A: If you install Zone Alarm and discover ahkntfs.exe attempting to access the Internet, this would be ...
|
| Unknown virus | 10/14/2004 |
Q: well i got this weird little box about the size of 2 cursors that appears in the bottom right corner ...
A: There are two possibiites here. Either you have a virus, or a spyware program. Spyware is easy to ...
|
| Im at the end of my rope...No one has answers to my question: What is 5Eplorer.exe (aka ??plorer.exe) and why is it trying to connect to the net. | 10/13/2004 |
Q: I have written this message a thousand times to so many forums without any response that Im ...
A: You turned up information that really has me worried. Since the program(s) that you discovered are ...
|
| ahkntfs.exe | 10/13/2004 |
Q: I am running w2k on my computer. Every time I run the Internet Explorer, ahkntfs.exe process is ...
A: You turned up information that really has me worried. Since the program that you discovered is ...
|
| can't install | 10/7/2004 |
Q: Can't install norton's antivirus on Windows XP Have a brand new Dell Laptop
A: There is a good chance that your computer is infected by a virus that prevents instllation of ...
|
| site is taking over! | 10/5/2004 |
Q: For the past few months, periodically (zero to five times a day), while I'm on the net (I use IE), a ...
A: For instant free help, try Ad-aware, http://lavasoft.element5.com/software/adaware, and Spybot, ...
|
| RPC shut down | 10/4/2004 |
Q: My comp gets shut down frequently with the message. This shut down was initiated by NT/authority . ...
A: RPC stands for Remote Procedure Call. It is used for computers to communicate with each other across ...
|
| backweb | 10/3/2004 |
Q: I just updated my WindowsXP and after restarting it has said that it is currently blocking a program ...
A: Backweb is a software downbloading tool. Normally for home users it is, as you say, just used to ...
|
| Security Question | 10/2/2004 |
Q: I stupidly clicked on a link to a fake email that said I needed to update bank info. I wasn't about ...
A: You did the right thing. If you want to read more about how these scams work, see ...
|
| ~Temp Virus has to be removed | 10/1/2004 |
Q: I am using MS office 2003.The link which you are given for 2000 is it works for 2003?.Hi Meinel, I ...
A: Microsoft doesn't have any instructions specifically for removing macro viruses from Word 2003. ...
|
| ~Temp Virus has to be removed | 9/30/2004 |
Q: I am using windows 2000 Advanced Server.Loaded eTrust anti virus 2004.I am suffering from ~Temp ...
A: This sounds like the WM97/Flop-A macro virus. The Word document that you retrieve from the temp file ...
|
| hijacking? | 9/28/2004 |
Q: ), Well, looks like your the one to help me according to your page:) However,..please forgive me ...
A: Here is a solution that will keep you out of all sorts of browser trouble, and with little effort. ...
|
| svchost.exe | 9/26/2004 |
Q: My firewall caought this program trying to access my pc. - svchost.exe. - is this a legal ...
A: Svchost.exe is part of your Windows XP operating system and is used to help many programs to run ...
|
| How do I fix......? | 9/25/2004 |
Q: I believe my computer has a virus, but I don't know how to fix it. At fist my computer would not let ...
A: Since I don't know what your operating system is, here is a sort of generic set of solutions. They ...
|
| Anti Virus software | 9/21/2004 |
Q: My name is Sunil and I am currently building a web site. I am interested in finding out how to scan ...
A: To monitor your filesystem in the website for changes, you could use Tripwire, from ...
|
| Immediate Log Off | 9/15/2004 |
Q: Computer boots fine but immediatly logs off when I log in. XP Home A7N8X DX MB, 512ram, 2gig ...
A: Just in case the instructions were wrong or confusing, here's what they should have told you to do. ...
|
| Hi,
We are runnig a mail... | 9/14/2004 |
Q: We are runnig a mail server named Mdaemon on windows NT with 53 users, but recently i see an error ...
A: Despite the funny wording Dr. Watson gave you, your problem probably isn't a computer security ...
|
| I lost 50% of my computers... | 9/11/2004 |
Q: I lost 50% of my computers free space (about 15 gigabytes) in 2 days and i dont know the problem. I ...
A: You may well have a serious problem. The worst thing that might be going on is that your computer ...
|
| Error in display page | 9/10/2004 |
Q: I have 2 problems 1:When I open any page in internet explorer, at the top of the page or side of ...
A: The fact that you can get downloads after refreshing makes it clear that the problem isn't something ...
|
| Service Pack 2 for XP home edition | 9/8/2004 |
Q: I'm just about to install this. But I have a query. Does this mean that we can ditch all third party ...
A: You ask a good question. Although Service Pack 2 is a step forward in security, it doesn't even ...
|
| rescue antivirus cd | 9/7/2004 |
Q: I have a bootable Norton Antivirus CD, that boots in Windows 98 and scans the system when nothing ...
A: Your easiest solution might be to use a free antivirus program that should scan your computer with ...
|
| Computer Virus | 9/3/2004 |
Q: One of my computers has a virus. First of all i run on Windows XP Professional. My connection is not ...
A: You might be infected by a virus, worm, adware or spyware. Poorly programmed versions of these sorts ...
|
| nm_opt_hide | 9/2/2004 |
Q: can u help me on the above? This keeps coming up on my other pc it says starting to install? Can ...
A: Congratulations, you did the right thing. This is a the Opistat installation program, and it ...
|
| Is this a virus? | 8/30/2004 |
Q: I hope you don't think I am nuts. Here is my problem. I am running Windows 98 Japanese.When I turned ...
A: You have a fascinating story, and I believe you. Your Windows Explorer program has been altered, and ...
|
| AVG finds virus but doesn't remove it | 8/29/2004 |
Q: My AVG program finds the IRC/BackDoor.SdBot virus, and tells me it is in the file... C:\System ...
A: It turns out that the problem is that your antivirus program misinformed you. The virus is hiding in ...
|
| admiration; security | 8/28/2004 |
Q: first i'd like to say i admire your work with the happy hacker website. i check it out every once in ...
A: Try the email list Full-disclosure, sign up at ...
|
| Webcam Viruses | 8/27/2004 |
Q: A friend of mine heard through family that there is a webcam virus going around that allows people ...
A: This is a very real threat, but probably not dangerous if you have both an up-to-date antivirus ...
|
| trojan virus | 8/25/2004 |
Q: Running windows xp, 1.7 ghz. Also running AVG anti-virus. It detects a trojan virus in two files, ...
A: You have been infected with adware. Your antivirus won't remove it purely for legal reasons. Here is ...
|
| win xp sp2 | 8/24/2004 |
Q: I have windows xp pro installed on my laptop. I recently bought symantec's norton internet ...
A: On Aug. 6, Symantec announced that Norton Antivirus is compatible with Service Pack 2: ...
|
| homepages | 8/21/2004 |
Q: I have a PC, I run WIndows XP. I use Internet Explorer 6.0, and Juno as my ISP. I get very sluggish ...
A: Something that might work fast is to open the file c:/windows/drivers/etc/hosts. If you see any ...
|
| I cannot open my norton systemworks or secure sites. | 8/20/2004 |
Q: This started happening shortly after an automatic update of some sort. I am updated to the latest ...
A: You did a great job of troubleshooting. Your information indicates that Internet Explorer (IE) was ...
|
| Virus! | 8/19/2004 |
Q: I have a very scary virus on my computer and every time I try to fix it it gets worse. Outside of ...
A: The first thing is to get your data backed up. One way to do this is to try booting into safe mode: ...
|
| anti virus | 8/18/2004 |
Q: I have Norton. What causes it not to show up on my toolbar sometimes when I turn my computer on. ...
A: It sounds as if a virus or worm might have compromised Norton. Here's a technique that can solve ...
|
| nav2004 | 8/15/2004 |
Q: Norton AntiVirus 2004 installation appears to complete and no error is displayed but i cannot start ...
A: It sounds as if your computer was already infected by a virus that can disable Norton. A solution is ...
|
| virus | 8/14/2004 |
Q: ected sir/madam i am facing the following probel when i start my internet connection. please tell ...
A: Your computer is almost certainly infected by the MSBlaster worm. Here is how to get rid of it. You ...
|
| hello, do you know what this... | 8/13/2004 |
Q: do you know what this is: res://xifxg.dll/index.html#37049 and how to get rid of it. It is somehow ...
A: You are probably correct in suspecting that it is some sort of adware. For a simple solution, get a ...
|
| Windows Folder Problems | 8/12/2004 |
Q: I am running Windows 2000, I am having a problem with my folders. Whenever i click a folder instead ...
A: There are two likely possibilities. As you say, a virus is one. If a virus infected your computer ...
|
| Spyware | 8/9/2004 |
Q: I have something called "MidADdle" installed on my computer is that safe to be on here? thanks
A: Adware and spyware programs are often poorly programmed and can cause your computer to slow down or ...
|
| folder permissions | 8/7/2004 |
Q: I need access to a folder that was created from a workstation (windows XP) to a workgroup ...
A: I'm concerned that since your approach of slaving the hard drive didn't work, that the problem may ...
|
| Computer Runs Slow | 8/6/2004 |
Q: Running Windows 98 Computer is s-l-o-w System resources 63% free at start up Too many programs ...
A: Clearly you have done the right things to get rid of ordinary spyware. Your Trend Micro scan was an ...
|
| Adware Problems | 8/5/2004 |
Q: My computer has Sharewawre. It came thru my internet. It does two things; 1. Even when the internet ...
A: I'm presuming you use Windows, Internet Explorer (IE) and Outlook. To avoid adware forever, switch ...
|
| Prevent running executables | 8/3/2004 |
Q: I am trying to find a solution to allow an administrator to selectively assign permissions to the ...
A: First, use the system BIOS to disable boot devices other than the hard disk (or, if that's not ...
|
| Freeze up | 8/1/2004 |
Q: I have a Dell Computer with WindowsXP Home & as of late when I turn it on it starts & then freezes ...
A: Some viruses disable the most common antivirus programs, most notably McAfee and Norton. SO a new ...
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| What is Actulice? | 7/28/2004 |
Q: When I log on to my Dell, Windows XP, a series of windows pop up that sat Actulice and it promps me ...
A: Your computer has been infected by a type of adware. Actulice is a new variant of WINPUP, which ...
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| STILL BLOCKING | 7/25/2004 |
Q: CAROL ARE YOU TALKING ABOUT THE FREE ZONE ALARM ALSO.AND CAN I KEEP IT FROM NOTIFYING ME AND ...
A: The free Zone Alarm is pretty good, but you can configure the paid one better and also when you ...
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| registry entry | 7/24/2004 |
Q: I was browsing my registry this morning and came upon an odd entry. Under hkey current user ...
A: That sounds like it should create no problem. Kudos to you for being the sort who monitors your ...
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| plz help me | 7/14/2004 |
Q: sir i have lot of problem nowadays.i have net cafe.i have norton 2004 update in my computer.also ...
A: This might mean that you have a corrupted system file. Try this: bring up the command prompt by ...
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| (aparently) a new problem | 7/13/2004 |
Q: I have had (repeatedly) a problem that (aparently) is new. I cannot find any reference to it, so it ...
A: You have been infected by adware or spyware. For instant free help, try Ad-aware, ...
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| Network security | 7/11/2004 |
Q: To protect your network from the hackers, is it possible to close all of the ports (65k of them)and ...
A: Try Real World Linux Security by Toxen; or Hacking Linux Exposed. As for Unix in general, that is ...
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| computer won't respond to the keyboard | 7/8/2004 |
Q: I can only copy and paste! I always run virus/spyware checks. I hav tested it with another keyboard. ...
A: This could be either a virus or a hardware problem with the port to which your keyboard connects. ...
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| DialUp Hijack!!!! | 7/7/2004 |
Q: My dialup sevice connection has been taken over automatically by some site in Europe. Each time I ...
A: It sounds like your computer has been infested by "adware." For instant free help, try Ad-aware, ...
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| strange noises? | 7/6/2004 |
Q: Windows XP AVG antivirus E-Machine 6 months old Home network What would cause the hard drive to ...
A: This is probably Windows XP "Find Fast" (findfast.exe). This service is enabled by default in ...
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| infection | 7/1/2004 |
Q: i think my computer has been infected with a virus that messes up Flash content. someone suggested ...
A: If it is any consolation, other people have the same problem. What it usually comes down to is ...
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| Virus changes Host and Norton Settings | 6/25/2004 |
Q: I have a virus in my laptop that does two things at the moment... It takes control of my Norton ...
A: You were wise to not let your computer change the name of any file. Was it possibly "hosts" instead ...
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| home page changes by itself | 6/24/2004 |
Q: I have a problem with my homepage changing by iyself I have windows XP and use internet explorer 6 I ...
A: You may have been infected with adware or spyware. Your antivirus won't remove it purely for legal ...
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| A hijacked computer | 6/23/2004 |
Q: My computer has been hijacked. My roomate(really!) used my computer to view some rather surreptious ...
A: You certainly have a scary problem. Browser hijacking programs that Ad-aware can't kill are rare. ...
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| Virus that causes rebooting | 6/21/2004 |
Q: My sister appears to have downloaded a virus into her XP box, and has asked me to help get it ...
A: It sounds like the computer may be infected with the MSBlaster worm. Here's how to remove it. 1. ...
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| spy software | 6/20/2004 |
Q: i was wandering with this new threat of spyware and the many different types of products for this if ...
A: You need anti-spyware programs because antivirus programs won't remove them. This is because usually ...
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| Help with virus ID?? | 6/19/2004 |
Q: I am running WIndows XP, very recently I seem to have aquired a virus, which I am having a hard time ...
A: There are several possibilities of what could have attacked you, and three free programs you can try ...
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| Nortons Antivirus 2004 | 6/16/2004 |
Q: I'm running W98SE. After downloading and removing Spybot recently I had to reinstall all my ...
A: Here's a way to fix the problem. Instead of installing Symantec, get the free Grisoft antivirus ...
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| where viruses lay | 6/15/2004 |
Q: I'm getting ready to do an upgrade on my computer.Currently I have a worm and an exploit virus in my ...
A: The worm and virus are probably are hiding several copies of themselves in your hard drive and ...
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| kdbmon.exe | 6/12/2004 |
Q: When I logged on to win xp professional sp1 yesterday, my firewall asked me if i wanted to allow ...
A: You were taking a wise precaution to deny kdbmon.exe access to the Internet because it certainly is ...
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| MHTMLRedir.Exploit (virus or not) | 6/11/2004 |
Q: My computer has got the above and my anti-virus does nothing because it states it is an 'exploit' ...
A: You have been infected with adware or spyware. Your antivirus won't remove it purely for legal ...
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| McAfee Internet Securitysuite | 6/8/2004 |
Q: I was having trouble with my internet connection and thought it might be the McAfee suite ( as it ...
A: It sounds like your computer may be infected by a worm or virus. A number of them attack antivirus ...
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| Happy Hacker 4th edition | 6/6/2004 |
Q: I want to start getting into computers and security and being able to do fun little tricks that most ...
A: My book Uberhacker II would be much better for Windows XP fun. If you are a beginner, The Happy ...
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| spyware | 6/1/2004 |
Q: I am using Explorer as my browser and the trouble is since yesterday it got changged to ...
A: You have what appears to be a really unusual case of infection by adware or spyware. I found one ...
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| Virus? | 5/29/2004 |
Q: Carolyn, I am running windows xp office. Recently, I pushed my numbers lock key and began typing. ...
A: That problem is caused by an Office macro. Since it is so obnoxious, it is probably a macro virus. ...
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| Spyware & adware scanners/removers | 5/28/2004 |
Q: C. A most clear response; thank you. From your answer, can I safely presume that Ad-aware & Spybot ...
A: I've tested all three together and so far, they have worked OK. Personally, I think including ...
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| Spyware & adware scanners/removers | 5/26/2004 |
Q: What's your opinion of the more popular spyware/adware scanners/removers that are free for personal ...
A: Spywareblaster only prevents installation of spyware that is based upon Active X, so it won't remove ...
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| Adware? Virus? | 5/25/2004 |
Q: My computer seems to have picked up some horrible software from the internet. What happens is I ...
A: It sounds like you may have been infected with adware or spyware. Here is how those things infect ...
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| File Hacked? | 5/14/2004 |
Q: Recently I got some emails form people stating the my online forms were not going through. Actually ...
A: Does IPower Web.com run many web sites on the same server? This is common practice. If so, if the ...
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| disk defragmention | 5/13/2004 |
Q: this is not a question about viruses.I could not find a department that was specific to my problem.I ...
A: It needs you to run chkdsk first to fix some disk errors first. You can learn about this command by ...
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| virus | 5/12/2004 |
Q: How can I get rid of Grapje virus? The Anti Virus by Symantec detects but it doesn't give any tools ...
A: You got infected with a truly ancient virus! Grapje was first discovered in 1991. Since it can ...
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| "netsky" worm | 5/12/2004 |
Q: I am getting inundated with e-mails that contain the subject worm. My Norton anti-virus program is ...
A: You won't be able to detect who is sending those viruses because Netsky is really talented at ...
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| virus | 5/10/2004 |
Q: I have question, if the virus gets in my PC, will it damage software or hardware?
A: Beleive it or not, some viruses are entirely harmless. Only a few are written on purpose to destroy ...
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| Apache files downloaded | 5/9/2004 |
Q: I have an apache server. i want to know which files were downloaded from my server. From analysis ...
A: I'm presuming that by a file being accessed, your log file means the same thing as a web page being ...
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| antivirus | 5/5/2004 |
Q: I have a laptop that has virtually no virus protection. Are you aware of some free antivirus ...
A: Try this one: http://www.grisoft.com/us/us_dwnl_free.php It has no tech support, however, and you ...
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| Suspected Virus | 5/4/2004 |
Q: I suspect my computer has been affected by a virus, but I'm not sure what. Basically, the main ...
A: Have you tried control-alt-delete to see which processes are the CPU or memory hogs? Click on the ...
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| Home page hijacked | 5/2/2004 |
Q: My IE opens to "SearchPage" instead of my usual Yahoo even after I have repeatedly corrected my ...
A: You must have been infected by an adware program. To get rid of it, try the free programs Ad-aware, ...
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| cursor goes off on its own | 4/27/2004 |
Q: I have an unusual problem--I hope you can help! I have an HP Pavilion ZE4610US with Windows XP Home. ...
A: That sounds like you have a Trojan that lets a hacker mess with your cursor hiding inside one of ...
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| Scandisk Repairs? ; & Virus Deletion vs Data Recovery | 4/22/2004 |
Q: Background: I had a HD, unbootable except from an emergency floppy to DOS, & I ran Scandisk which ...
A: From what you describe, you clearly have been quite careful in handling a potentially dangerous ...
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| Quick Question | 4/18/2004 |
Q: Unfortunately,I aquired a virus from a link that was supposed to be from ebay.The name of the virus ...
A: Since you are running an antivirus program, the most likely outcome is that the link you clicked ...
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| Norton Subscription Renewal | 4/5/2004 |
Q: Being overly concerned about viruses, I renewed my subscription ro Norton Systemworks 2002 a little ...
A: In this case that you might just need to temporarily disconnect and then reconnect to the Internet ...
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| home page problem | 4/2/2004 |
Q: Keith I am use win xp pro, IE6 I have set my favoutite internet explorer home page several times via ...
A: You just got infected with adware. My friends in the computer repair business say this is the one of ...
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| mcafee virus protection uninstall? | 4/2/2004 |
Q: i havewindows xp on my hewlett-packard bought& installed mcafee virus protection version 8-2004 so ...
A: If your operating system was already infected with something that could disable McAfee before you ...
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| Norton AntiVirus plug-in for Microsoft Office | 3/31/2004 |
Q: I had a problem with MS Office. Microsoft Tech Support solved it by renaming the Norton Antivirus ...
A: It was a good idea for you to be suspicious of that advice. MS tech support should not have told you ...
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| trojan horse in vault obstacle for windows and avg | 3/21/2004 |
Q: My PC is a Pentium II and runs on Windows 98. Can you help me solve the following problem. AVG ...
A: You probably can't update your free antivirus program because normally they don't continue updates ...
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| Virus? | 3/19/2004 |
Q: I recently downloaded a ‘Readers Letter' from our local newspaper. It was done the same way as I ...
A: Your problem is that this virus modifies many parts of your computer. Here are some web sites that ...
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| loading norton | 3/14/2004 |
Q: My system crashed and I re-loaded win 98 then brought xp upgrade and loaded - I'm now unable to load ...
A: If the Norton CD doesn't fix things, that means it is a virus discovered after they made the CD. ...
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| virus | 3/9/2004 |
Q: have you ever seen a virus that removes the .exe command from your "file types". The result is you ...
A: You are right, that is a trait of many computer viruses. Before your try to fix the problem, it's ...
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| antivirus and firewall | 3/8/2004 |
Q: i need to install both an antivirus program and firewall. i recently had norton security 2004 ...
A: I had the same problem you have with Norton. I changed over to the F-Prot antivirus product, a free ...
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| Routers | 3/6/2004 |
Q: I would like to add a router to my home system as added security, but don't have the technical ...
A: You are unlikely to find anything called a "router" on Ebay that would work with a dial-up ...
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| This is´nt gonna be easy (?) | 3/5/2004 |
Q: Im using Microsoft XP and about a week ago, i got some kind of virus on my computer. I did´nt have a ...
A: Here is what a computer repair shop would do -- reformat your hard drive and start over from ...
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| need a help | 3/4/2004 |
Q: Followup To Question - now it happen to me something strange i afraid that it be some sort of ...
A: I still need for you to tell me whether you mean your computer turns on from a signal from the ...
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| Problem after bringing system up. | 3/2/2004 |
Q: Running win98.First there was a problem with purity scan which we went to a website to delete off ...
A: If this is the first time Windows 98 has given you lots of trouble with hanging up, you are lucky. ...
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| aim | 3/1/2004 |
Q: I downloaded the new evrsion of AOL instant messenger about a month ago. A week later, it would not ...
A: I haven't heard of a virus doing this. More likely this is just a bug. Other people have been hit ...
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| Hello,
I keep getting junk... | 2/29/2004 |
Q: I keep getting junk emails with attachments that are picked up by Norton Antivirus software with the ...
A: There is a way, but you have to get your ISP to cooperate. There are programs that work at Internet ...
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| need a help | 2/25/2004 |
Q: now it happen to me something strange i afraid that it be some sort of hacking the problem is when ...
A: Do you mean by "turning on" that your modem connects to the Internet automatically without you ...
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| domains, nameservers | 2/24/2004 |
Q: I have several domains at godaddy.com.. As I am a student with little money, although I could pay ...
A: What you are asking about is how to configure a DNS (domain name system) server. Your friend will ...
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| MSN problems | 2/20/2004 |
Q: I hope you can help me. I've been having trouble with the MSN site. When I try to check my email ...
A: You certainly have an unusual problem.The only thing I can think of is that someone may have altered ...
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| I can connect but I can't load | 2/18/2004 |
Q: I have a computer Windows Me and I have a dialup connection with an ISP (Nildram.co.uk) I start to ...
A: It sounds like your computer isn't managing to use the domain name system for some reason. Try ...
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| ssh | 2/5/2004 |
Q: I am a programmer and I have been asked to “ssh to xxx.yyy.com with ssh2”. I have a PC running ...
A: There are several free programs that let you run ssh on Windows. Try download.com and search on ...
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