| Subject | Date Asked |
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| external drive virus | 6/15/2008 |
Q: i want to ask you about my external drive virus ...... few days back i bought a new external drive ...
A: MANO, Sorry you are having so much trouble, This works for Other usb storage devices drive. hold ...
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| Very slow running system. | 6/12/2008 |
Q: I have a Dell PC with Windows XP and Service Pack 2 installed.Also AVG 8.0.100 with ...
A: Hank, Sorry that did not solve all issues.HJT should have a way to save to a txt file you could ...
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| Trojan and Blacstar | 6/12/2008 |
Q: scr , ctfmona.* , ctfmonb.* , ctfmonb.* and you i should find blackster.scr, ctfmona.exe,and ...
A: Sorry dont know why you did not get my answer, I replied witin 20mins with e links ,here they are ...
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| Internet connection | 6/11/2008 |
Q: A couple of days ago a message was displayed by my firewall (ZoneAlarm) reading something like ‘a ...
A: Steve, I may not be nuch help but have found a few things for you to look at. I dont use Zone ALARM ...
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| Pc slow. Website is tracking me | 6/10/2008 |
Q: My Windows XP has been slow for a few months. I recently installed Spybot and their warning window ...
A: OK, this should solvethe problem, Google for and down load ADAware SE from LAVASOFT, Free version, ...
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| Trojan and Blacstar | 6/10/2008 |
Q: Please what do you mean by Safe Mode? Also how do i get in to find the browser files? Thank You ...
A: Safemode is a diagnostics setup in windows , itruns just enough barebones drivers to get the machine ...
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| Very slow running system. | 6/9/2008 |
Q: I have a Dell PC with Windows XP and Service Pack 2 installed.Also AVG 8.0.100 with ...
A: Hank, just holding in F8 very rarley does it , start tapping f8 as soon as the screen gets to ...
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| Very slow running system. | 6/8/2008 |
Q: I have a Dell PC with Windows XP and Service Pack 2 installed.Also AVG 8.0.100 with ...
A: Hank, probably not a virus as much as malware, AVG is fine its what I use but is not the total ...
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| Virus | 6/8/2008 |
Q: The Desktop Background has gone blue + when turned back on this comes up in a box (Windows Script ...
A: peter, use the followin links for your down loads: ATF, just choose oneof the usa sites. ...
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| "block pop-up windows" option UNchecks on it's own | 6/7/2008 |
Q: How are you? Wondering if you can help me w/my issue: My computer's "block pop-up windows" option ...
A: Aly, Not sure what would cause the pop up blocker to act thisway, but firefox should be handeling ...
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| Virus | 6/7/2008 |
Q: The Desktop Background has gone blue + when turned back on this comes up in a box (Windows Script ...
A: Peter , This is a trojan called blackster, You will need to turn off the system restore function. ...
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| online protection | 6/6/2008 |
Q: currently i have the following software to protect my computer zonealarm pro (firewall) spyware ...
A: John, The following are what I have personally used for about 6 years. I have switched many of my ...
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| Protecting against key loggers - What to do? | 5/31/2008 |
Q: At work i have a PC that i use for work and personal use. It has up to date protection against ...
A: OK, this may give you enough protection, Google for ATF cleaner, I usually find it at Major Geeks. ...
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| Protecting against key loggers - What to do? | 5/31/2008 |
Q: At work i have a PC that i use for work and personal use. It has up to date protection against ...
A: Shane , as an IT it sounds like you may be afraid the folks at your work will find something on that ...
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| Virus | 5/27/2008 |
Q: I was asked to download something so i could watch a video online. It was saying it was Adobe but ...
A: Aless, I have beenon the road for the last4 months and have not been able to keep up withthe latest ...
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| help | 2/8/2008 |
Q: where can I download antivirus protection for free?
A: Jack, AVG Antivirus has a very good free version at www.Grisoft.com just follow the prompts to the ...
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| STORAGE PROTECTOR! | 1/28/2008 |
Q: I have been reading other questions asked to brian about storage protector problems. I figured that ...
A: Kunal, you are quite right about the fake symbols, there are a couple of ways to know these are ...
|
| Rundll error message at startup after virus and spyware removal | 1/27/2008 |
Q: After removing spyware/trojan/viruses that had, among other things, hijacked the Win XP desktop ...
A: Hy, I;m glad you got where you did, but this is a temporary fix. All this has done is stoped it ...
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| error code | 1/26/2008 |
Q: When i switch on my system i get a error message.... windows script host script: ...
A: Manpreet, I am not familiar with with this particular, but I have found you some folks who are. ...
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| Rundll error message at startup after virus and spyware removal | 1/10/2008 |
Q: After removing spyware/trojan/viruses that had, among other things, hijacked the Win XP desktop ...
A: Hy, This may work for you. google for ATF Cleaner. I usually get it from Major Geeks. Download then ...
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| anti-virus | 1/7/2008 |
Q: Just had a new laptop :-) and just wondering do all anti-virus program do different jobs for your ...
A: Max, I personally use AVG in resident, and the run separate scans everynight as my 6 computers are ...
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| How do I get these virus's off my computer? | 12/19/2007 |
Q: My perfectly good computer starting running slow slow slow. Went to geeksquad and they did a free ...
A: First I would download all three of these, Spybot Search and Destroy , AdAware SE, And ATF Cleaner, ...
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| Computer running slowly | 12/7/2007 |
Q: Greetings, I had virus, trojan, spyware, worms you name it! Got Norton antivirus and adware2007 ...
A: Crystal, As for the Adware finding stuff everyday they will, make sure that you are running a ...
|
| log file | 12/4/2007 |
Q: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:10:35 PM, on 12/4/2007 Platform: Windows XP ...
A: Keerthi, After looking at the log file I see several Items that concern me , these are all connected ...
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| McAfee Install CD blank screen | 12/3/2007 |
Q: I had to re-install McAfee off the 2007 CD twice, the first time it installed fine, but the second ...
A: Bacardi, There appears to be several problems with Mcafee especially right after a recent update , ...
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| Is this virus?? | 12/3/2007 |
Q: when i go to my computer and and open a drive,that drive will be opened in a new window and when i ...
A: Keerthi, Please use this link and download Hijackthis ...
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| Long Time to Start PC | 12/2/2007 |
Q: My desktop PC takes a long time to start after I installed 2008 Norton Internet Security. Is there a ...
A: Logan, Please read the whole article in the link below including the top section , the good the bad ...
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| malware, back door trojan | 12/1/2007 |
Q: i have problems with my coputer is really slow and i have continuous messages about spyware ...
A: Christina, Sorry for the delay, I need to know some things, What OS and the version as well as ...
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| Defender | 11/30/2007 |
Q: I use Firefox and windows XP as well as AVG with no real problems. I've tried several times in the ...
A: Jim, Glad you got back suspected that you might be using AdAware. To me this is a good thing, this ...
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| Defender | 11/30/2007 |
Q: I use Firefox and windows XP as well as AVG with no real problems. I've tried several times in the ...
A: Jim, I need more info before I can answer this , I know a few people using defender, don't myself ...
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| Is this virus?? | 11/28/2007 |
Q: when i go to my computer and and open a drive,that drive will be opened in a new window and when i ...
A: This does not fit the Dr. Watson profile, are you getting Dr. Watson notices? Try the following ...
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| removing norton (symantec)antivirus from computer | 11/28/2007 |
Q: I upgraded to Norton anti-virus from Verizon--didn't like the way it worked. Shut all components ...
A: Two ways , use the uninstall routine in add remove programs or download a seperate uninstaller. ...
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| ntdelect | 11/25/2007 |
Q: Out of nowhere, my notebook is infected by a virus/trojan. It seems to be called ntdelect.com and it ...
A: John first of allif your Norton was up to date and in running state and did not get this you might ...
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| home page replaced | 11/16/2007 |
Q: my internet home page has been replaced with another and cant change it back.this is the adress ...
A: Damian, Please follow the link below to learn more about the possibilities around your situation. ...
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| computer is infected and wont start | 11/10/2007 |
Q: I have a laptop and it became infected with viruses about 1.5 weeks ago. I have tried to download ...
A: emma, I wiil try but know up front it may be,it ma be tolate to do anything but get old data and ...
|
| please help me | 11/7/2007 |
Q: My computer has a black screen with (start windows normal-last known configuration-safe mode) I've ...
A: Latoyia, sorry for the delay , I need to know what OS, Version, and service packs you have. Need to ...
|
| Norton AntiVirus 2005 | 11/6/2007 |
Q: Is it wise to purchase Norton 2005 or it does not have the ability to tackle new viruses? Thanks, ...
A: Mozilla Firefox is probably one of the safest browsers avail. You will still need IE for downloads ...
|
| mouses freezes | 11/4/2007 |
Q: My computer boots up and everthing works but after about a minute or so the mouse still can move the ...
A: I'm going to need a little more info on this one , type of computer ie:box laptop pad , mouse, ...
|
| virus or spyware? | 11/3/2007 |
Q: when i open my browser i am getting another one open with all kinds of junk sites. My computer is ...
A: Karen this is most likely malware , first off are the websites always the same and if so are the ...
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| My computer is hijacked and is now sending spam | 11/1/2007 |
Q: I've looked through other forums and I never seemed to find anything that dealt specifically with ...
A: Brad, Have not seen anything so I don't know what your status is . Please advise. Thanks LEC
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| My computer is hijacked and is now sending spam | 10/31/2007 |
Q: I've looked through other forums and I never seemed to find anything that dealt specifically with ...
A: Brad You mostlikely have a Hijacker on board, to remedy this though I need more info, OS Version ...
|
| virus or worm? | 10/30/2007 |
Q: couple months ago, clicked on an email to delete it and it opened immediately instead of giving me ...
A: Angie, never heard from you as to whether the machine is doing better. please advise LEC
|
| internet security poping up insead of home page | 10/27/2007 |
Q: every time i click on my IE instead of my home page,i get internet security telling me my computer ...
A: Ken this pop up is the malware, need to know if you have clicked on this baloon any place other than ...
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| Norton AntiVirus 2005 | 10/23/2007 |
Q: Is it wise to purchase Norton 2005 or it does not have the ability to tackle new viruses? Thanks,
A: Dood, I have been in the industry for over 15 years , both my own business and two major companies ...
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| which suite | 10/10/2007 |
Q: my suite is going to run out soon..and with the new internet security suites hitting the market ...
A: Souvik, Hopefully this helps, I have an extended and varied background in the field. I used to be ...
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| I.P. address being accessed by other computer | 10/9/2007 |
Q: My husband brought home a Dell laptop from the pawnshop where he works. We haven't had any problems ...
A: Kelly, I need more info on the system but I can tell you that this is most likely a Trojan attempt ...
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| Computer noise | 10/5/2007 |
Q: Just recently (with no new software or hardware installs) my computer plays "welcome to ncm ...
A: Eric, You are most likely correct, this resembles a hijack on your system, most don't affect using ...
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| antispywareshield 2.1 | 10/3/2007 |
Q: I have "windows xp" and can not stop "automatic startup" of "antispywareshield 2.1" when clicking on ...
A: Russell, Please follow the following link to find out more about and the proceedures to remove your ...
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| comparing Anit-virus programs | 10/1/2007 |
Q: I have AVG 7.5 internet security installed on my laptop. The network administrator at the high ...
A: Janet, I own my own computer business in Fort worth Texas, and have been in the computer industry ...
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