Expert: Lorry - 8/18/2005

Question
i have 2 hotmail accounts-on 1 of them, when i try to put attachments on an email, i get an error saying the it cant be attached because there is a virus-on the other account, i can attach stuff and never get that error-this happens on both computers on our network-i ran norton and 2 online scan(mcafee and house call) and they showed nothing-i also ran adaware, spybot, and microsoft anti spyware and still am getting this error-any ideas y this is happening?

i ran the following and here r the results:

avg free: one trojan found and healed

trend micro house call: nothing found

microsoft anti spyware, spybot, adaware: microsoft and  

spybot found stuff and removed it-adaware found nothing

mcafee stinger: nothing found

cwshredder: nothing found

i can run hijack this and post a log if u want

i deleted all the email from the hotmail account and its still trying to attach viruses-i dont get it because if it was a virus on my computer, wouldnt it do it on BOTH hotmail accounts? y just on only one hotmail account and on both computers on the network?

Answer
Hi Travis,

Even though you have run a few different virus scans, try going to: http://sarc.com/  Scroll down and click on,"Free Online Virus and Security Check" and run the virus check. Write down exactly anything it finds, then return to: http://sarc.com/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually.

Do you have Tea Timer enabled with Spybot Search & Destroy? Check it out at:

http://www.bleepingcomputer.com/forums/tutorial43.html

Do the above on both computers and let me know what happens.

Later,
Lorry