Expert: Lorry - 11/10/2006

Question
we are running windows xp home and were lucky enough to aquire this trojan. norton's cannot do anything with it. how can I rid my system of this trojan? please help me! it is really slowing things down.  

Answer
Hi Dusty,

Is that the name Norton gave or was it something like Trojan.Vundo? Please let me know.

In the meantime, I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:

http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

Once installed, enable Tea Timer. Open the Spybot Search & Destroy, click  the "+" sign next to Tools on the left side of the screen, click System Startup, then on the right side of the page check HK_CU Run Spybot Tea Timer.

The Resident TeaTimer is a new tool of Spybot-S&D which perpetually monitors the processes called/initiated. It immediately detects known malicious processes wanting to start and terminates them giving you some options, how to deal with this process in the future.

Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure  #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.

Hope this helps!
Lorry