Expert: Lorry - 9/27/2007

Question
QUESTION: Hi,
      My name is Barani.I am using winXP in my machine i am seeing a exe file creating automatically with a autorun.inf in the root of each partition.i tried deleting the exe file then i created a exe file in the same name with zero bytes now a new exe file was created in different name please help in solving this issue.

Regards
Barani

ANSWER: Hi Barani,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry

---------- FOLLOW-UP ----------

QUESTION: Hi I dont have internet connection in my PC. I need some Offline tools to remove this virus. Please assist.

Regards
Barani

Answer
Hi Barani,

Since you don't have a connection, download AVG from the following site, put it on a floppy/CD and then install it on the infected computer.

http://free.grisoft.com/doc/2/

Once you know the name of the virus, you can use Google to find out how to remove it.

Hope this helps!
Lorry