Computer Security & Viruses/virus making my computer reboot

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Expert: Lorry - 11/29/2005


Question
I've run Ad-Aware, Spybot, Trojan Remover, all with no success even in safe mode. All results say it's a mal-ware trojan. It makes my PC reboot about every 5 minutes. Any ideas on how to kill it?

Answer
Hi Lucas,

It could be a virus or could be that you have to update the BIOS on the computer. To verify if it's a virus or not, go to: http://sarc.com/  Scroll down and click on,"Free Online Virus and Security Check" and run the virus check. Write down exactly anything it finds, then return to: http://sarc.com/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually.

If that doesn't help, let me know what operating system you are using, computer mfg. and model number.

Hope this helps!
Lorry

Computer Security & Viruses

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Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

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