Computer Security & Viruses/virus removal

Advertisement


Question
Hi again Lorry- wow,I'm really getting frusterated,have to walk away for awhile sometimes. Your help has been awsome, thanx. Now: I get to the step in removing a Dialer.DailPlatform where I'm to unregister the loader.dll file,type or copy/paste(used both) regsvr32 /u/<path to loader.d11> in the Run dialog box and when I do I get this message: Regservr32,LoadLibrary(<"path">)failed- the specified modual not found. (Yes virus dection at Symantec found 61files infected. D.D. as mentioned, Trojan Zlob,SpyFalcon. Yes,girlfriend says stay of those ,er,exotic sites. thanks,Eric

Answer
Hi Eric,

I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:

http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

Once installed, enable Tea Timer. Open the Spybot Search & Destroy, click  the "+" sign next to Tools on the left side of the screen, click System Startup, then on the right side of the page check HK_CU Run Spybot Tea Timer.

The Resident TeaTimer is a new tool of Spybot-S&D which perpetually monitors the processes called/initiated. It immediately detects known malicious processes wanting to start and terminates them giving you some options, how to deal with this process in the future.

Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure  #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.

Hope this helps!
Lorry

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

©2012 About.com, a part of The New York Times Company. All rights reserved.