Expert: Lorry - 7/11/2005

Question
I downloaded the free zone alarm firewall--I am on dialup now and when I did so--one question during install was whether I was on dialup or other(can't remember the "other")--anyhow i checked dialup--my ? is--I am going to dsl tomorrow--will I need to uninstall and redo the download or will this do it on its own?--the sbc dsl instuctions that I have been reading says that the software can be downloaded during install of there install cd.--Thanks for any help

Answer
Hi Bill,

8) Firewalls

If you are running a firewall such as Zonealarm or Black Ice Defender, it may not be configured properly. Try disabling the firewall. If that doesn't work try uninstalling the software. If you can browse, then check the Firewall manufacturer's website for any PPPOE or DSL specific settings in their FAQ or support section before reinstalling. A firewall will work with DSL but if it's not configured properly then you will have browsing issues.

If you have Zonealarm and Windows 2000, you should allow "Internet Information Services" and "Services and Controller app" (both windows services) access to the internet. If these services are blocked, you won't be able to surf.

For more information:
http://www.dslreports.com/forum/remark,1292935;root=ilec,swbell;mode=flat#129707...

From: http://www.broadbandreports.com/faq/1453

You're going to like the speed of DSL, remember also to keep the antivirus program up to date and run a virus scan once a week, especially after updatying the virus definitions.

Hope this helps!
Lorry