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About Helen Joan Casper
Expertise
Ever since I played "Pong" in the early 80's, I've been a video game aficionado. I can answer hardware & games questions about PSP (PlayStation Portable), all PlayStation (1,2,& 3), Wii, Wii Fit, GameCube, Nintendo DS, Nintendo (NES), Super Nintendo, Gameboy/Gameboy Advance, and antiquated systems (ColecoVision, Atari, Sega, etc). I can answer hardware questions about all systems (including PS1 - PS3, Wii, NES, SNES, PSP, DS, GBA, GB, Xbox and Xbox 360). I can also answer PC game questions, especially CounterStrike: Source, Vampire: Bloodlines, Half-Life 1&2, Portal, Team Fortress 2, and all Sims & Sims 2 questions. I am ESPECIALLY knowledgeable in Square-Enix (formerly SquareSoft) games such as ALL the Final Fantasy games (I can even tell you really obscure things about these games). If I haven't played the game yet I will research it and help you find the answer, renting the game if necessary. I can even answer questions dealing with the consoles themselves (hardware questions). I cannot answer questions about Action Replay. I cannot answer questions about football, basketball, or wrestling sports games. I also have very limited knowledge about Xbox & Xbox 360 games unless they are cross-platform. If it is an independent game that has not been widely published and/or a game only released in some countries, I may not be able to help with it either (sadly!)

Experience
I am also an expert here in games/roleplaying games, weddings, childbirth, and doulas. My husband is a computer programmer and one of the forefront coders for CounterStrike: Source scripts & mods. He has his own forums for coders/scripters at Mattie.Info. I have been an expert here since 2000 (under the name of Helen Chipman) and also volunteer on numerous other game-related websites and forums.
 
   

You are here:  Experts > Kids > Kid's Toys and Games > Console Games (Nintendo, Sony etc.) and Arcade Games > Why wont my new video game play?

Console Games (Nintendo, Sony etc.) and Arcade Games - Why wont my new video game play?


Expert: Helen Joan Casper - 3/17/2008

Question
Hi, I just bought a new game today and when i treied to play it it wouldnt work. It is for ps2 and has no deep scratches actually no scratches at all. I put in another game that has alot of scratches and works. I dont have the disk cover to my ps2. Is the reason it doesnt work because of the disk cover or because the new game doesnt say compact disk but the one with alot of scratches does?

Answer
If you tried another game and that game works then it is the new game and not the PS2 that is having issues.

It may be that you got a misprint of the game (which does happen, especially since games are mass produced). I recommend taking it back to your retailer and ask to exchange it for another one.

Please let me know if I can help you further or with anything else.

Best wishes,
Helen =)

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