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About Jeffrey Summers
(Top Expert on this page)

Expertise
I am the Founder & Owner of Restaurant Coaching Solutions, Inc. We have experience on any topic related to the restaurant & hospitality industry - from Menu R&D, Menu Engineering, Marketing Strategies, New Store Openings, P&L Analysis, Lease Negotiations, Staffing, Policies & Procedures, Building & Design, Site Location, Branding, PR & Promotions, Multi-Unit Development, and any other area effecting the operation of your business. Check us out on the web for more information at www.RestaurantCoachingSolutions.com or call us toll free at 877-535-2324.

Experience
I am the Founder & Owner of Restaurant Coaching Solutions, Inc. We have experience on any topic related to the restaurant & hospitality industry - from Menu R&D, Menu Engineering, Marketing Strategies, New Store Openings, P&L Analysis, Lease Negotiations, Staffing, Policies & Procedures, Building & Design, Site Location, Branding, PR & Promotions, Multi-Unit Development, and any other area effecting the operation of your business. Check us out on the web for more information at www.RestaurantCoachingSolutions.com or call us toll free at 877-535-2324.

Organizations
The National Restaurant Association Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry. Together with the National Restaurant Association Educational Foundation, the Association's mission is to represent, educate and promote a rapidly growing industry that is comprised of 925,000 restaurant and foodservice outlets employing 12.5 million people. The Society of Hospitality Management The Society for Hospitality Management is an education and professional development association and organization serving the hospitality industry. The SHM is a network of hospitality professionals committed to the education, training, and professional development of employees at all levels in the industry. Through training and educational programs, products, and services, industry professionals grow personally and professionally and in the process improve the performance of the properties and companies they serve. The Gerson Lehrman Leisure & Lodging Council The Gerson Lehrman Group Councils are global networks of executives, physicians, scientists, engineers, attorneys, and other professionals who deliver expertise and decision-making assistance to businesses, governments and investment leaders from around the world. The Professional Business Coaches Alliance The Professional Business Coaches Alliance is a knowledge sharing and peer coaching organization that concentrates on the delivery of effective business coaching - with an emphasis on usable strategies and tools - for the small business owner. The International Council on Hotel, Restaurant and Institutional Education Founded in 1946, the International Council on Hotel, Restaurant, and Institutional Education is the global advocate of hospitality and tourism education for schools, colleges, and universities offering programs in hotel and restaurant management, foodservice management and culinary arts.

Publications
My articles and opinion pieces have been featured on several industry websites, magazines, blogs and forums including: Building Better Restaurants.com RestaurantOwner.com RestaurantEdge.com FoodService.com Ezinearticles.com RestaurantReport.com Restaurant Startup & Growth Magazine American Express' Briefing Newsletter Nation's Restaurant News and tons more!

Education/Credentials
I hold degrees in Economics, English, Culinary Arts and industry certifications in Hospitality Management and Restaurant & Catering Management.

Past/Present Clients
Here's a list of some of the teams Jeffrey has coached! Hardee's Super X Drug Stores Connie's Pizza Burger King Chili's Long John Silver's The Purple Sage Bistro Applebee's Shoney's T.G.I. Friday's Century 21 House of Realty La Dolce Vita Pastries & Catering Wal Mart 5 Seasons Sports Clubs Wendy's Bennigan's Riverside Publishing Godfather's Pizza Ovations Dining & Entertainment Romaine's Stew's Microbrewery & Eatery Xerox Food Service Double D's Sourdough Pizza and literally hundreds of other Independent Operations.

   

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SubjectDate AskedExpert

new job11/6/2009Jeffrey Summers
  Q: I was recently offered a position as a full time restaurant greeter at nice hotel. I will be ...
  A: Honesty also requires transparency. Tell them you are going home for Christmas and then make your ...
new job11/6/2009Jeffrey Summers
  Q: I was recently offered a position as a full time restaurant greeter at nice hotel. I will be ...
  A: Why is this a problem? Why does it require so much thinking? You're already, quickly proving that ...
Waitressing / Serving8/27/2009Jeffrey Summers
  Q: I just got a part-time job as a server in a pizza restaurant. There is no training, and I was told ...
  A: No I can't because I have no idea how bad your goofball owner has things disorganized. What I will ...
Starting a Barbecue Buffet Restaurant7/27/2009Jeffrey Summers
  Q: I'm currently working on re-opening what used to be a successful barbecue restaurant in my home ...
  A: Buffets use what is referred to as the "ABC" inventory method. This method holds that you have three ...
investor7/25/2009Jeffrey Summers
  Q: I am chef by professional, looking for a opportunity to start own fast food joint, i got an offer ...
  A: Answer 1. I don't know the details so I can't say. Answer 2. I don't know the details so I can't ...
RDS7/13/2009Mike Handy
  Q: I have been contacted by Datawedge RDS Software. What distinguishes Datadreamers from Datawedge?
  A: Hey Kevin, The differences are basic but important. Some positives about Datawedge is they have ...
what software do i need6/22/2009Mike Handy
  Q: what software to i need to start a restarent delivery service and what are the exact legal papers i ...
  A: The software I recommend is the Data Dreamers Software. It has been around 10 years and works for ...
what insurance companies??6/22/2009Mike Handy
  Q: why discussing starting a restaurant food delivery service..how where the insurance companies to ...
  A: The Insurance you want is "Owned and Non-Owned Auto Insurance" and "Liability Insurance". You can ...
signing the restaurants6/20/2009Mike Handy
  Q: How do I get the restaurants to sign up with me if you are new this? I have already have sent out ...
  A: A face the face meeting is the only way I ever sign them. Remember, these are managers and owners ...
Signing the restaurant6/20/2009Mike Handy
  Q: I have a website setup how do I get the restaurants to sign up with me if you are new this?
  A: It's not easy, but you will need to establish some credibility. Let them know that you have done ...
job as operational manager of upscale restaurant6/13/2009Jeffrey Summers
  Q: where on the net is the best place to look for a postion as the operation manager of an upscale New ...
  A: By finding a recruiter who has great connections and using them to find an opportunity. Any ad ...
school6/3/2009Ginger Moreno
  Q: how long did you to school to be a cook
  A: Trenton - I never went to school to be a cook - I learned through osmosis - from my grandmother, my ...
Starting a home cooking business4/6/2009Chef Wendy Perry
  Q: i have an idea to start a home cooking business for busy families that do not have time to cook a ...
  A: What you are talking about is a personal chef. There is an entire industry out there and thousands ...
question about reservation verbage3/16/2009Jeffrey Summers
  Q: My question would be, how to respond to a guest that is calling to make reservations for our weekend ...
  A: "I'm sorry Mr. ___ or Mrs. _______ or Ms._______, but we no longer offer the (weekend) brunch. We do ...
chef career2/10/2009Chef Wendy Perry
  Q: I want to ask you some questions about what you do as a chef. What made you decide to become a chef? ...
  A: I am a personal chef... quite different from a typical chef. Did not attend any culinary school. ...
schooling2/8/2009Jeffrey Summers
  Q: my friend is in 8th grade and h wants to become a head chief. I'm already in high school and know ...
  A: Finish high school and pick a good college. By the time he, and you, are ready for the job market ...
How to tell if your meat is freezer burned1/18/2009Ginger Moreno
  Q: I am a 61 years old and I do not now how to tell if my meat is freezer burned.
  A: Sorry it took me a few days to answer - however, we went out of town for a couple of days. ...
Opening a personal chef business1/17/2009Chef Wendy Perry
  Q: I first want to say how delighted I am to have come across your website. I would to own and operate ...
  A: There are virtually no places where it is LEGAL to cook and deliver food from a home kitchen. Health ...
home-cooking topic related1/11/2009Ginger Moreno
  Q: I have read your two articles relating starting home cooking business. I too am interested in doing ...
  A: Offering cooked foods takes a bit more planning and more kitchen space for licensing. I have heard ...
home-cooking topic related1/9/2009Ginger Moreno
  Q: I have read your two articles relating starting home cooking business. I too am interested in doing ...
  A: I hope I can answer at the best of my ability - and I hope you can then work around it. Starting a ...
starting my own business12/4/2008Ginger Moreno
  Q: My question is, is it possible to run a small business out of your home cooking sandwiches, ...
  A: I am so sorry to hear about your husband - health problems, especially around the holidays, can be ...
slow days12/3/2008Jeffrey Summers
  Q: Two and a half months ago we opened a southern barbeque restaurant here in Canada. Weekends we are ...
  A: Why is that your only two options? 1. Mon - Wed are your slowest nights of the week everywhere. ...
Christmas promotion11/4/2008Jeffrey Summers
  Q: We have a Japanese restaurant in the heart of London. It's coming up to Christmas, and we are ...
  A: Simply answer the question; "What does Christmas mean to the Japanese?" Then you must answer this ...
Home dessert business11/3/2008Chef Wendy Perry
  Q: Due diabetes and heart disease, my wife has reworked a number of dessert recipes and even invented ...
  A: That's a tough one to answer since there are SO many sources for recipes of all types, and so many ...
Starting a Fast food Business10/28/2008Jeffrey Summers
  Q: I want to start a fast food business/Stall. I need your guidance in this regard. I don't have ...
  A: My advice is to find another business that you have experience in. No experience in this business is ...
Menu pricing10/24/2008Jeffrey Summers
  Q: How many ways are there to calculate a menu price and which is most commonly used please? Thanks
  A: Sadly, there are as many ways as there are operators! I wouldn't want the most commonly used ...
wages, mistakes, and tips10/21/2008Jeffrey Summers
  Q: I'm a server/bartender in a small restaurant in WA state. Its been brought to my attention that the ...
  A: First, I have to say if you have that many questions about how your employer treats your service, I ...
how much10/20/2008Chef Wendy Perry
  Q: i work for the hilton hotels and im one step away from sous chef but i want more and thats too own ...
  A: If you are asking about the Personal Chefs Network book, please conatct them directly. I am no ...
Cooking from Home Business10/14/2008Ginger Moreno
  Q: I love to BAKE! I have always cooked and baked for family and friends and received rave reviews for ...
  A: Well my baking skills are not in your ballpark - you sound like a whiz! I've gone as far as red ...
Remoddeling/reno'ing a pool hall10/9/2008Jeffrey Summers
  Q: I'm living in Yellowknife, NT(Canada) and my "day job" is selling insurance. I'm 21 years old. I ...
  A: Your first and only priority right now, should be to get experienced help - either a consultant or a ...
Cooking10/7/2008Chef Wendy Perry
  Q: I was just wondering if you had to have a degree or a certificate to have your own catering service ...
  A: Nope, but you do have to meet local criteria for your health department and they vary from one ...
General Manager Salaries10/6/2008Jeffrey Summers
  Q: Generally, what is the base pay for general managers of high volume restaurants? I am looking for a ...
  A: They vary based on several factors, not the least of which is geography, type of concept, ...
Chef bonus/ salary structure9/30/2008Jeffrey Summers
  Q: I am an owner of a 1.75 mil sales casual restaurant. My business partner and I started from nothing ...
  A: There is no formula. You need to call around and find out what the prevailing wage is for the ...
restaurant delivery service9/28/2008Mike Handy
  Q: I would like to get some information on restaurant delivery service. How much money do I need ...
  A: One of the great things about starting a Restaurant Delivery Service is that you can start it with ...
Can you charge a server for mistakes?8/18/2008Jeffrey Summers
  Q: I am a restaurant manager. Daily reports are filled out for our lunch and dinner shirt. My owner ...
  A: This is a culture problem. Which means it's a leadership problem. Legally, you cannot charge them ...
starting out8/13/2008Chef Wendy Perry
  Q: I have a culinary degree and fifteen years in the restaurant industry. I am now looking to get into ...
  A: First off, personal cheffing and catering are two entirely different concepts so i recommend you ...
Food suplies control8/12/2008Jeffrey Summers
  Q: I bought pizza restaurant recently and because i do another business at the same time i can't all ...
  A: The bottom line is that somebody has to be onsite driving the type of culture you need in order to ...
selling foods made in home kitchens7/23/2008Jeffrey Summers
  Q: I have a great recipe that, everywhere I take it, people seem to love it. I've recently been ...
  A: 1. Is this legal? No. Not without the proper licensing and permits. 2. Do I have to have my kitchen ...
freezing half-prepped food7/14/2008Chef Wendy Perry
  Q: I'm running a Tex-Mex and American restaurant overseas. I'm one of those fools who started from ...
  A: Well, take a look in the grocery store freezer section. There's all sorts of things like you're ...
freezer burn7/13/2008Chef Wendy Perry
  Q: Can you successfully cook chicken that has some freezer burn on it. If you cut off the bad areas ...
  A: You can, but you'll have less flavor. I would use it to make something like chicken salad or ...

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