AboutNeal Ziring Expertise Experienced user of versions 5, 6, 7, 8, 9, 10, 11, 12, and X3 mostly for
web page graphics, some photo retouching, some technical document
illustration. Right now I only have versions 12 and X3 available to me,
so I'll be best at answering questions about those.
Question I have installed on my machine PhotoPaint 8 and ( and Photo Shop Pro.
Recently the save as in Photo Paint 8 renders the dialog blocks all grayed out and Photo Paint stalls. Only a re-boot brings it back to life. Also i can not open a file from inside the app but once. The save function works ok. I thought by un-installing all phot apps and re-installing Pp8 that would fix the problem - -it did not. For me Pp8 is the best app of the lot and I would like to keep using it.
What do you suggest?
Answer Rpbert,
I have not seen any behavior exactly like yours, and I can only
think of one reason that it might be happening.
PhotoPaint normally remembers where you last did a Save As..
It is possible that PhotoPaint has gotten confused about where
you last saved, and when it tries to go there again, the location
doesn't exist. Then, it must gray out the save dialog because
it cannot save your file to anywhere that doesn't exist.
One fix for this would be to type in a new directory path
manually, if you can. Go to the File Name: box and type
"C:\" and hit return. If this works, then your file save
dialog should be back to normal. Save a file, then exit.
If that doesn't work, then it might be possible to get
everything back by removing (or hiding) all of Corel's per-user
application saved state. That will force PhotoPaint to re-build the
application data from scratch, which should fix your problem.
Unfortunately, you didn't say what version of Windows you are using.
First, exit any Corel applications you may be using.
If you are using Windows XP, then go to the folder
C:\Documents and Settings\<Username>\Application Data\
and rename the folder "Corel" to "Corel-Backup".
If you are using Windows 2000, then go to the folder
C:\WINNT\Profiles\<Username>\Application Data
and renamed the folder "Corel" to "Corel-Backup".
I know that you aren't using Vista because Corel 8 won't
run there.
Anyway, once you've hidden the "Corel" folder, try running
PhotoPaint 8 again. You may find that it takes longer to
start up this time. Then see whether the file save as
dialog works.
If that doesn't work, then I don't know what else to tell you.
