Expert: Neal Ziring - 12/21/2007

Question
snapfire quits running on my computer with windows vista premium.I downloaded their patch-and also deleted program and reloaded snapfire,It worked for a very short while then windows stated it(snapfire) stopped working. Any suggestions?  thanks

Answer
Kirk,

  I haven't used Snapfire; my expertise is mainly with
Corel's Draw and PhotoPaint products.

  However, your experience is depressingly familiar for
Vista.  Even programs that are supposed to work sometimes
don't.  

  One thing that sometimes helps is to completely remove
(uninstall) the program, then install the latest version
from scratch.  

  Another thing to try is to temporarily turn off your
virus scanner, and see if Snapfire will run properly.
If it does, then the problems are the virus scanner's
fault.

  I searched the Corel support area for other references
to your issue, but couldn't find anything.

  Sorry, but that's all I can think of right now.

...nz