Expert: Ran - 11/3/2009

Question
Sir,
(I am using the corel designer X4(trial version)), while working, one Application Recovery Manager window is coming. after finishing the procedures shown there, the the corel designer get closed(exit with saving or without saving). if i give with saving means, we can get it from %temp% folder. some times without appearing A.R.M also,it get closed, so i lost lot of modification made on that file. So, i want to know the reason for A.R.M(why it is coming & why it is not coming sometimes), pls sir,...(from your answer only, i'll decide to buy that soft,...)

Answer
Hi Venkatraj

I use X4 every day and the ARM is very rare - perhaps one time each 3 months. Normally it happens when I do a certain thing. One thing in particular is adjusting the line-spacing of Paragraph Text by using the Shape Tool on the little "spring" which appears just under the paragraph box, on the left side.

If you get the ARM often then I think there is something about your PC that is causing it. If that is true, you might have problems whichever program you use. Check the Application Event Log and see if anything in there can help you.

Also, remember what you were doing each time the ARM appears, is it the same thing each time like in my case?

And of course, save your file more often - there is no excuse for losing "lot of modification" because you forget to press Ctrl+S a few times!

Kind regards

Randal