Expertise I can answer questions about soft skills training and development: how to develop instructor-led training, how to select training vendors, how to deliver training. I don't answer questions about online training or technical skills training.
Experience I'm the founder of Business Training Works, Inc. an onsite, soft-skills training company that provides instructor-led training worldwide.
Organizations American Society for Training and Development
National Speakers Association
Publications Interviews with "The New York Times", "The Baltimore Sun", and "The Detroit Free Press". Articles have appeared in publications from the American Management Association, "Connections Magazine" and other trade and consumer publications.
Education/Credentials MBA - University of Texas at Austin
BA - George Mason University
Past/Present Clients Microsoft, Brown Forman, Praxair, Northrup Grumman, Research in Motion
Q: explain an in basket exercises?what are the expected learning outcomes?what is modus operandi if ... A: http://www.azcorrections.gov/adc/employment/cpr/cpr_basket.asp is a good resource explaining in ...
Q: I am working as a Sr Trainer with one of the leading BPO . I have more than two years of Training ... A: Have you looked at the American Society for Training and Development? Their website has a job board ...
Q: Looking for information on how to take my technical knowledge, construction management, and create a ... A: I would be happy to help you with your course development question. Tell me a little bit about what ...