AboutDoug Staneart Expertise Doug Staneart can answer questions about gaining cooperation from, motivating, and influencing coworkers and employers. He is also an expert on how to avoid and resolve conflicts as well as other issues dealing with long term business relationships.
Experience
Doug Staneart has been a speaker and trainer for over ten years specializing in public speaking, leadership training, and team building. Doug is CEO of The Leader?s Institute® (Leadership Training) based in Dallas and author of the books 40 Ways to Influence People and Fearless Presentations. He has accumulated over 2700 hours of classroom coaching and training and began his career with Dale Carnegie Training® where he was recognized on numerous occasions for superior instruction.
Question Hello, I am helping that you can help me find some answers.
A month ago, I walked away from a job at a growing furniture company as a sales person after a rather unprofessional and demeaning confrontation from my boss one afternoon in front of co-workers and customers. Obviously, I did not leave on good terms.
It was custom for my boss to mail our paychecks to us personally, and when I hadn't recieved mine after a month, I contacted corporate to see if it had been sent at all. After a terrible conversation with payroll, I was told that my check had been mailed by my boss weeks ago. The next day, I got it in the mail - postmarked the day before. An obvious clue that it indeed wasn't mailed "weeks ago".
When time came for my paycheck to come for the time that I worked my last day, and my remaining vacation time, and I hadn't gotten it, again, after a month, I called corporate again, and this time was told, not only wasn't my check mailed, but that my boss had not put in the time for the hours I had worked on my last day, nor had she put in that I would need to recieve my remaining vacation hours. I was told that she had entered "zero" for the hours (which should have been eight, and should have been submitted a month and a half ago, like the hours submitted for my co-workers who worked that same day) I worked on my final day. I was told that the problem would be solved, but only after being insulted and yelled at by payroll once again.
I want to lodge a complaint against the company. Not only have I had a hard time getting my checks, but my boss has kept them from me, and failed to put in time to payroll that I worked. Can I contact the Better Business Bureau? Who else (and all of them, please) can I lodge complaints to about unfair business practices? I highly doubt that my boss trying to rip me off of hours worked is legal.
Any advice?
Thanks!
Answer M,
Just be glad you're not working there anymore, and do a little more fact checking before picking a new company to work for. While complaining to someone might make you feel better, no one will ever see a complaint you file with the BBB or any place else.
Just move on and consider it a lesson learned. If you really want the few buck they still owe you, go back to the store and ask your boss why she hasn't paid you. Don't cause a scene and be nice, but make sure she takes care of your check while you are there.
