AboutJoan Schramm Expertise I can answer questions about handling difficult bosses or co-workers, motivation, team-building, and just getting along in an organization. I am also an expert on conflict resolution and communication as well as other issues dealing with business relationships.
Experience Joan is a professional Coach and the founder of Momentum Coaching, www.achieve-momentum.com. Her experience is from over twenty-five years of business leadership, training and coaching.
Organizations Coach Training Alliance, Coachville, Attractionville, 247 Coaching, Solo-E
Publications Many of my articles have appeared in local newspapers and online at sites like www.ezines.com, www.marketingseek.com, www.articlecity.com, www.exactseek.com and others.
Education/Credentials BS in English
MS in Human Resource Management
Certified Coach through the Coach Training Alliance
I'm going through a very difficult situation. My age is 22 year and I am working with the largest BPO company of INDIA from last 20 + months.
My profile is an off roll profile into administrative function. When I had joined, I was very much relaxed about my career, since, my boss had promised me a very good growth. He had shown me a career path, which was lucrative enough to attract anybody's attention.
As the time passed by, I came to know that the salary I am being paid is considerably lower then that other off roll employee are getting. Still, I kept myself firmed on the thought that there profile is actually meaningless and I am doing something sensible.
It kept me energetic at job. I was expecting a response from boss, when my one-year in this profile was completed. I thought, I would get a raise. And since he was satisfied enough with my performance, I though now I would start getting growth in term of money... But actually he gave me shock by not putting me on rolls and getting a new management trainee hired into out team.
I thought my boss would raise my package someday on his own and I would not say anything to him regarding this. I kept silence for subsequent 6 months. When it was actually started to frustrate me, I raised my voice in low volume. But all in vain, he heard it and alluded. When I discussed this with the newly hired MT, he interesting looked into this and discussed with him 1 month back. He accepted that my increment is due and told him that he would do something for that very soon.
One month passed, and he didn’t do anything. But when this matter took me to heights of frustration and I started behaving like a frustrated person, he spoke to his boss. Now, his boss has asked for time to close the issue of my increment. Though, they are saying that I would get a response in this week only, but I don’t want buy this story on the ground of my past experience.
The fact is I had so much of faith into my boss that he would get every best thing for me what I deserve. I have worked for with full devotion. I always worked for 13 hrs a day instead of 9 usual hrs. I never complained when I came on weekends. For 18 month, I didn’t take a single leave.
Yes, my boss appreciates me for all these things. But, he has failed to give me good growth. Still, when I am not incremented from last 18 month, he has told me that he would work on 10% increment to my current salary. But this would only take me to the level, where people actually start. All my friends have been promoted, but my boss says that his bossed would not consider me to take on rolls at least for next six months.
He has left the issue of my increment with the people who don’t know anything about my performance and capabilities. And I sure they would not offer me a good deal.
All these things has made me too frustrated, that I have harbored all the feeling of leaving the Job without any other offer in hand. I strongly want to say to my boss to keep his increment with him and not to increase any thing. I just hate him. He has broken all the promises he made to me.
Please guide me what should I do. As being an off roll guy, I will have to start right from the scratch in any other company I would go to. I want to come on rolls before I leave. So that my experience could be counted in the Job Market
Your fair suggestions are invited, since I am getting hopeless of my life.
Answer You seem to be getting the run-around over a raise, so it's time to take things into your own hands. You've been quiet and meek long enough.
First, make sure that you deserve the raise. Prepare a report showing what you've accomplished, in cold hard facts. Write down an account of your achievements in recent months. Read them and think about what you did to create positive change and, most importantly, improve your employer's bottom line. For example, if you're a sales rep, list the dollar figures you generated this year compared to last year. If you're a manager of a department, show exactly what percentage you saved the company by cutting costs and coaching your staff to better performance. Just remember that bosses like to see results. Be specific and detailed so he/she can't argue your achievements.
Next, make sure the raise you're asking for is within the standard range for your company. It sounds like you've already done that, so just make sure.
Third, ask for a meeting with your boss and bring the report you've prepared on your work performance. Make the case to your boss that your performance (based on the facts you've assembled) merits a higher pay that you're getting. DON'T say that you need the money for a specific purpose; ths boss doesn't care that you need a new car or anything. DON'T demand to be paid as much as the guy who sits next to you. You're basing your request on your work, not on someone else's. DON'T whine, pout, get angry, or otherwise be unprofessional. You're asking for compensation based on your work, not begging your parents for a bigger allowance. DON'T act like you're entitled to a raise. Prove your worth with facts. DON'T threaten to go if you don't get the raise. Your boss may decide to cut losses and tell you to clear out right away. DON'T turn the discussion into a marathon. Be clear and to the point and don't bore your boss with a long-winded recital.
If your boss says no, ask what you need to do to qualify for a raise, and when you can expect to see one. Ask if there's any more work you should be taking on to improve your chances. You want to leave the discussion with everyone feeling good, and that you're a professional.
Finally, if you get nowhere, then it is time to leave and go to a company where your work is valued.
