AboutLeo Lingham Expertise Questions include managing work situation, managing work relations,
managing your boss, personal problems, career planning, career
development, training, coaching, counseling etc
Experience 18 years working managerial experience covering business planning,
strategic planning, management services, personnel administration etc
plus
24 years of management consulting in business planning, strategic planning, human resources development, training, business coaching,
etc
Question 1.should process precede procedure or procedure precede process?and what is the difference between procedure and process
Answer SENAY,
PROCESS COMES FIRST, THEN THE PROCEDURE FOLLOWS.
LIKE IN BUSINESS,
WE SET UP THE BUSINESS PROCESS FIRST,
THEN WE DEVELOP THE BUSINESS PROCEDURES.
A process can be defined as "a logical series of related transactions that converts input to results or output" .
The process we are considering is a "business process," which can be defined as "a chain of logical connected, repetitive activities that utilizes the organization's resources to refine an object for the purpose of achieving specified and measurable results or products for internal or external customers."
EXAMPLE
We take the iron ore, process the iron ore into steel,
which are later converted into various types of products like
machinery / motor vehicles etc
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procedure: a particular course of action intended to achieve a result;
EXAMPLE
"the procedure of obtaining a driver's license";
there are various steps to be taken like
-filling up forms
-oral test
-road test
etc etc.
ANOTHER EXAMPLE
'' TO GET A JOB IN ANY ORGANIZATION,
THE PROCEDURES ARE
-read the job ad.
-send your resume
-seek an appointment
-complete the application form
-sit for the tests
-take the interviews
-finally the appointment letter is offered.
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regards
LEO LINGHAM
