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About Leo Lingham
Expertise
Questions include managing work situation, managing work relations, managing your boss, personal problems, career planning, career development, training, coaching, counseling etc

Experience
18 years working managerial experience covering business planning,
strategic planning, management services, personnel administration etc

plus

24 years of management consulting in business planning, strategic planning, human resources development, training, business coaching,
etc

Organizations
BESTBUSICON Pty Ltd -- PRINICPAL

Education/Credentials
MASTERS IN SCIENCE

MASTERS IN BUSINESS ADMINISTRATION

 
   

You are here:  Experts > Business > Management > Dealing with Employees > procedure of staffing components

Topic: Dealing with Employees



Expert: Leo Lingham
Date: 5/14/2008
Subject: procedure of staffing components

Question
1.Could you tell me the procedure of affirmative action to underutilized groups in case of recruitment and selection,training and development,compensations and benefits,upward mobility program as well as internal placement/promotion and transfer?
2. could you tell me the procedure of Human resources planning,procedure of career planning,procedure of succession planning,procedure of Recruitment,procedure of Job Posting,procedure of Recruitment Methods,procedure of employee Registration,procedure of Selection,procedure of Skills Assessment,procedure of Psychological Testing ,procedure of Medical Examination ,procedure of Drug Test,procedure of Background Investigation,procedure of Criminal Background Checks,procedure of Background Investigations Requiring Fingerprints,procedure of Global Watch Alert,procedure of Education Verification,procedure of Employment Reference Checks,procedure of Offers of Employment,procedure of Disqualification from Employment,procedure of Relocation,procedure of Internal placement,procedure of Job Evaluation,

Answer
SENAY,
THIS  IS   THE  
RECRUITMENT  AND  SELECTION  PROCESS
WITH  
THE  PROCEDURES  OUTLINED IN THE   SEQUENCE.
-----------------------------------------------------------------------------------
PROCESS   ELEMENTS        FOR  ALL  POSITIONS       
---------------------------------------------!------------!----------------------
STEP  1

PREPARING  JOB ANALYSES
PREPARING JOB  DESC               
----------------------------------------------------------------------------------
STEP  2

PREPARING JOB SPECS                                
-----------------------------------------------------------------------------------
STEP  3

DECIDING TERMS AND                  
CONDITIONS OF EMPLOYMENT
[ MEETS  ALL GOVERNMENT  REGULATION  ON EMPLOYMENT CONDITIONS]

------------------------------------------------------------------------------------
STEP  4

ADVERTISING                              
[COPY/MEDIA PLAN]                      except  for senior positions [ head hunting]
[ MUST REFLECT TRUTH, NO  FALSE  INFORMATION,
 NO  GENDER  BIAS, NO DISCRIMINATION,NO AGE BAR, ETC]

---------------------------------------------------------------------------------------------------------------------------------------
STEP 5

INTERNAL APPLICANT                 
EXTERNAL APPLICANT             except for tech [ outsourcing ]
ONLINE APPLICANT                  and senior positions [ head hunting]  
--------------------------------------------------------------------------------------------------------------------------------------
STEP  6

SIFTING APPLICATIONS                        
-----------------------------------------------------------------------------------------------------------
STEP  7

PERSONAL INTERVIEW
-INDIVIDUAL PER TO PER           
-----------------------------------------------------------------------------------------------
STEP  8

-PANEL INTERVIEW                   
-------------------------------------------------------------------------------------------------------                               
STEP  9

-SELECTION BOARD                  only for  senior positions
-------------------------------------------------------------------------------------------------------
STEP  10

TESTING [ BEHAVIORAL]
-PSYCHOLOGICAL     procedural element for all positions except senior position                  
-PERSONALITY          procedural element for all positions except senior position                       
-ABILITY                    procedural element for all positions  except senior position                     
-APTITUDE                procedural element for all positions except senior position          
-PSYCHOMETRIC          procedural element for all positions            
------------------------------------------------------------------------------------------------------------------------------------
STEP  11

TESTING [ TECHNICAL ]        only for  tech. positions
------------------------------------------------------------------------------------------------------------------------------------
STEP  12

ASSESSMENT CENTRE        only  for   senior  positions                                                        
-POTENTIAL
-----------------------------------------------------------------------------------------------------------------------------------
STEP  13

OBTAINING REFERENCE        procedural element for all positions
----------------------------------------------------------------------------------------------------------------------------------
STEP  14

CHECKING REFERENCE        procedural element for all positions
-------------------------------------------------------------------------------------------------
STEP  15

MAKING DECISION           procedural element for all positions    
[ NO  DISCRIMINATION, NO COLOR BAR, NO SEX DISCRIMINATION,
PURELY  ON  MERIT ]

------------------------------------------------------------------------------------------------
STEP  16

OFFERING  EMPLOYMENT    procedural element for all positions
-------------------------------------------------------------------------------------------------
STEP   17

PREPARING EMPLOYMENT       procedural element for all positions    
LETTER
-----------------------------------------------------------------------------------------------------------------------------------
STEP  18

-HR  sends  out  letters  to  the  unsuccessful  candidates.
---------------------------------------------------------------------------------------
STEP  19

-HR  CHECKS  REFERENCES.

[ ABIDE  BY  LAW ]
---------------------------------------------------------------------------------------
STEP  20

-HR  SENDS  OUT  OFFER  LETTERS  TO  SUCCESSFUL  CANDIDATES.
-----------------------------------------------------------------------------------------
STEP  21

-THE  LINE  MANAGERS  /  AGREE  TO  THE  START DATE
AND  INDUCTION  PROGRAMME.
--------------------------------------------------------------------------------
STEP  22

PERSONAL FILE  CREATION

-HR  CREATES  ''PERSONAL  FILE ''.
---------------------------------------------------------------------------------
STEP  23

HANDOVER  TO  HR /  ADMINISTRATION
-THE  LINE  MANAGER  HANDS  OVER  THE  RESPONSIBILITY
FOR  PAYROLL  ADMIN  AND  INDUCTION  TO  HR.
-----------------------------------------------------------------------------------
STEP  24

-HR  PREPARES   WELCOME  PACK / EMPLOYEE  MANUAL.
------------------------------------------------------------------------------------------
STEP  25

ARCHIVING  OF  APPOINTMENT  FILES.

-HR  ARCHIVES  SELECTED  CANDIDATES  FILE.

-HR  DESTROYS  UNSUCCESSFUL   CANDIDATES  FILES
AFTER    6  MONTHS.

[ BY  LAW,  ALL  OLD  FILES  MUST  BE  DESTROYED  ]
=======================================================
==========================================================

This procedure is intended to give staff and management  of
organisations clear and straightforward guidance on recruiting potential
employees on a fair and equitable basis. It will help you to:

*recruit and select the best candidate for every vacancy;
*ensure that access to employment opportunity is based on fair, objective
and consistent criteria;
*identify discriminatory practices;
*monitor and measure the effectiveness of your recruitment practices, and
*increase your overall professionalism in the recruitment & selection
process.

======================================
This procedure complies with:

Equal Opportunities

Equal opportunities is about far more than simply making sure the employer
does not fall foul of anti-discrimination legislation. Discrimination is most
simply defined as treating a person less favourably because the person belongs
to a particular group.

An organisation committed to equality will want to be clear that it recognises
and welcomes diversity amongst the workforce, and that the workforce itself is
reflective of the population from which it is drawn and the geographical area in
which service is delivered.

DISCRIMINATION
Current law prohibits discriminating on the grounds of sex, race, colour, marital
status, nationality, ethnic origins, disability and working time (i.e. part time
workers must receive equal treatment to full time staff). Employers who fall
foul of the law should appreciate that the financial penalties can be unlimited. It
will be an inadequate defence for employers to say they did not mean to
discriminate.

Legal requirements aside, many employers are taking a broader view and are
including statements to the effect that discrimination will not occur in relation to
age, sexual orientation, or religious groupings.

Discrimination can either be direct or indirect.

Direct discrimination occurs where the employer makes assumptions about the
characteristics and abilities of a person belonging to a particular group. For
example, a business, which deliberately avoided recruiting women to work in its
maintenance squad on the assumption that women would not be strong enough,
would be guilty of direct discrimination. Direct discrimination is almost always
unlawful.



Indirect discrimination can be harder to recognise. It is found in situations
where employers apply conditions to various people, but these have a
disproportionate effect on members of a particular group. For example it would
be likely be indirect discrimination were an employer to insist that support for
staff training costs is only to be available to employees with ten years unbroken
service. Again taking women as an example, it could be argued that they would
be less likely to be able to achieve this given their greater likelihood to take
career breaks to have and raise children.

In specific circumstances the employer may be able to justify indirect
discrimination so as to make it lawful, as long as the employer can satisfy two
tests:
• That there was a solid reason for the discriminatory criteria applied
• That the reason the criteria were introduced was not related to sex or race
of the employee concerned.
These tests are interpreted strictly and employers should avoid any attempt to
construct circumstances in order to justify discrimination that has occurred.

SEX
Sex discrimination law protects both men and women and the scope of
legislation is often interpreted fairly widely. Any less favourable treatment,
which cannot be justified, on grounds of sex is discriminatory and thus
unlawful.
A few obvious exceptions, known as .Genuine Occupational Qualifications. are
written into this legislation to cover situation where consideration of decency
and privacy might arise. For example care staff in single sex hostels offering
high-level support to residents may need to be drawn from members of the same
sex. Again these criteria are very tightly enforced and should not be introduced
frivolously in order to get round discrimination claims.

Whilst protecting married people against discrimination,  law does not offer
similar protection to single persons. Notwithstanding this the  Equal
Treatment Directive does include single people and it would therefore be good
practice for employers to treat single people similarly and ensure, for example,
that any benefits of employment available to spouses are similarly open to
partners.

RACE
Protection under legislation covers all racial groups and so white people are
afforded the same cover as those from black, Asian and other groups. Both
direct and indirect discrimination is covered under this legislation and both are
prohibited with racial harassment being seen as direct discrimination.
Some aspects of indirect discriminatory practice may be, for example, an
employer insisting on a dress code that is at odds with dress requirements of a
group covered such as Sikhs and the wearing of headgear.

DISABILITY
This more recent piece of legislation makes it unlawful to discriminate against
people with disabilities. In an employment context it only applies to
organisations with 15 or more staff.
Under the legislation disability is defined as a physical or mental impairment,
which has a substantial and long-term adverse effect on a person.s normal dayto-
day activities. Substantial is taken to mean more than trivial or minor, and
long term means having lasted or likely to last 12 months or more.
Disability discrimination law differs from Race and Sex in that there is no use
of the two concepts of direct and indirect discrimination. Instead it is unlawful
to offer less favourable treatment to disabled people . unless it can be justified.
There also falls upon employers a duty to consider making reasonable
adjustments in order to assist people with disabilities gain equal access to all
employment benefits that are available to the general body of staff.


POLICY COVERAGE
Equal opportunities complaints most commonly arise at the recruitment stage.
However organisation should ensure that a framework of equal opportunity is
actively designed into all its employment policies and that commitment to such
principles is featured in the Job Descriptions of its senior managers.
There are three statutory bodies that are happy to offer advice to employers:
• The Equal Opportunities Commission
• The Commission for Racial Equality
• The Disability Rights Commission
===========================================
SENAY,
You   have  asked  a  number  of   questions.
each one  will  be  answered   as  the  time  permits  me  to  do.
one  every    2/3   days.

regards
LEO LINGHAM  

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