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Dealing with Employees/how to motivate an employee that would like to leave the company

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Question
I just found out that one of my team's best performers is considering leaving IBM for a competitor.I heard that his/her reason is to earn more money. The other company is a better paying job. i would likr to convince her to stay but does not know what to say. What should I do?

Answer
Dear Jill:

I would determine whether you truly should talk her out of leaving.  First, ask yourself the following questions about this employee.

a.)Does this employee’s work effort contribute to the achievement of my work area’s organizational mission?

b.)Does this employee cooperatively and professionally work with all teammates (this includes you as the team’s manager) to achieve results that support my work area’s organizational goals and objectives?

c.)Do this employee’s behaviors foster a work environment that creates Joy, Freedom, and Growth?

If the answer to ALL questions is "NO," then let her leave for her new job elesewhere.  If the answer to ALL questions is "YES," then you should try to keep her.  

As for tryng to convince her to stay, I would have a private conversation with her.  In this meeting, I would ask her to explain in detail and with honesty WHY she is considering leaving IBM.  Maybe her answer is more money.  Perhaps it's something else.  You need to hear it from her in her own words.  Once you have this answer, let her know that you need some time to think about how you can help.  Ask her to give you a few days to a week to figure it all out.  Then, write me again to let me know what she told you, and I'll give you the answer you need, hopefully, to convince her to stay.  Bear in mind that if she's already made up her mind to leave, there's very little you can do about it, but your boss may be able to help.  Let's see what she says first before going to your boss.

Jill, I hope this response helped you. If it did, please visit my website (http://www.edparr.com) to learn more or, better yet, buy my book "Natural Born Manager" there.  You can also download my FREE managerial tools, including my extremely popular “Manager-Supervisor Rating Tool,” from my Linkedin BOX folder on my Profile at (http://www.box.com/s/6jlkli6g3iy4pklnhj0o).  Finally, in my book, you'll find many helpful ideas similar to those presented here, ideas that will empower you to resolve your most difficult career and work related challenges.  The best of luck to you!

Cheers,

Ed Parr

Dealing with Employees

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Ed Parr

Expertise

How to organize employees, how to stop infighting, how to handle problem employees, and more. I have 25+ yrs. of managing within a variety of industries and labor environments. I have managed from 50 to 1,000 staff on projects with P&L responsibility ranging from $100K to $30MIL. I currently serve as a management consultant to business and government. I enjoy helping people, especially supervisors and managers, evolve in their careers.

Experience

Over 15 years of senior management experience including: systems development, technical help desks, customer service, back-office operations, branch administration and regulatory compliance. Responsibilities have been as large as 1,000 professionals delivering projects with P&L as high as $30 million and assets totaling more than $10 billion. Customer interaction has ranged from customer service reps to CEOs. Greatest accomplishment: Helping employees be all they can be.

Organizations
Institute of Management Accountants (www.imanet.org)

Publications
Purchase my book "NATURAL BORN MANAGER" at www.edparr.com (get a 10% discount via the Pay-It-Forward link).

Education/Credentials
A graduate With Distinction of the Thunderbird School of Global Management, Ed is a 35-year veteran of organizational leadership. He is a Certified Management Accountant (C.M.A) who has worked in management positions ranging from team leader to senior executive. He has managed as many as 1,000 employees deployed in multi-site facilities and consulted with or managed for both large and small organizations including Bank of America, JPMorgan Chase, E.D.S., PricewaterhouseCoopers, and Sprint Corporation. In addition, Ed is an 10-year contributor to AllExperts.com as a pro bono management expert, advising managers, supervisors, and employees around the globe providing them practical solutions to their everyday workplace challenges. Finally, Ed is an avowed Accountability Manager who strives to learn and educate others about the fundamental truths of management.

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