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About Ellyn Traub
(Top Expert on this page)

Expertise
I coach professionals on all organizational levels in business and professional development and leadership. Questions I can answer include; managing and creating change, expanding people`s capacity to take effective action, creating a sense of purpose at work, moving people toward achieving their highest potential and productiviey, time management,collaboration, and conflict resolution.

Experience
I have over 15 years of management experience in business development. I was responsible for training and coaching new staff, team building, conducting annual committments (performance reveiws), and leadership development. I developed and implemented a relationship marketing program and created a team-based delivery system which resulted in doubling our client base. With this program, a client management system was created. Collaborating with several internal department, a data collection process was successfully created and implemented which enhanced and accelerated cutomer care services. To uncover gaps in our delivery of service, an assessment of business processes wsa designed and conducted. The results included, improved office efficiency and effectiveness, a reduction in interpersonal conflicts bewteen staff, supervisors, and departments, and the gap between perceived delivery of service and what the client expected to receive dramatically closed. To develop company brand, amrketing materials and continuing education programs were created. Addtional expertise is in the use of assessment profiles.

Organizations
International Coach Federation
Executive Women International
Chamber of Commerce
Entreprenuers Alliance of Indiana
Network of Women In Business
American Society For Training and Development

Education/Credentials
Master's Degree: Instructional Systems Technology, Indiana University
Additional training:
Corporate Coach University
The Center For Organizational Resources, Ball State University

   

You are here:  Experts > Business > Management > Dealing with Employees

Questions Answered By Expert  Ellyn Traub 
In Category  Dealing with Employees

SubjectDate Asked

A complacent veteran11/5/2009
  Q: My name is Sarah and I am a supervisor for a merchandising department at a major retailer. I have ...
  A: Have action items to which he is held accountable What action took place after he did not do well on ...
Termination due to associate discount?7/30/2009
  Q: I work at a department part time over the summer and winter breaks when I am not in school. The ...
  A: Stan I really don't know if you will be terminated. If the action was truly just an oversight on ...
Habitually late employees & abuse of companie's policies and procedures5/21/2009
  Q: We have employees who are consistently late, and still after they stroll in the office 10 minutes ...
  A: Debbie- Relaxed or not- there are policies and procedures to be followed. There should not be ...
Employee Behavior5/11/2009
  Q: I am an Office Manager who oversees 6 administrative assistants. The administrative assistants work ...
  A: Ok thanks! If this is a general issue then start with a workshop in communication styles- we are in ...
Employee Behavior5/11/2009
  Q: I am an Office Manager who oversees 6 administrative assistants. The administrative assistants work ...
  A: Stacey, I really need much more information to thoroughly answer your question. First you are ...
Change Transition12/1/2008
  Q: I will be taking over the leadership of an education facility that employs 750 staff. I am currently ...
  A: Dee, Thank you for the clarification. This is going to be a lengthy answer. As the new leaders you ...
Change Transition11/30/2008
  Q: I will be taking over the leadership of an education facility that employs 750 staff. I am currently ...
  A: Dee, Could you please resubmit the question and briefly explain the differences between your current ...
Promoted, but have to work with an unhappy candidate11/2/2008
  Q: I have just been promoted to Manager of a different dept in my company. The person who was in the ...
  A: Clive, This is always a tough situation. Your relationship has changed not only with this person, ...
Employees benefits7/13/2008
  Q: when to make employees benefits related to their performance and when to make it not related? please ...
  A: Mostafa- Employee benefits should never be related to performance; bonuses or revenue sharing ...
New manager into an established team6/10/2008
  Q: I am due to start a new job in a new company within an established team. I am quite young (26) and ...
  A: Ask them what they expect from you- The one to one meetings is a good plan- don't make it ...
difficult subordinate4/21/2008
  Q: I am an office manager with a staff of very capable women. However, one of the women is a very ...
  A: Kathryn, There is not a quick fix solution, but I will give you some tips. First, do you have a ...
Busines Problem4/6/2008
  Q: ok the problem is that my parents have owned a particular beauty salon for over 13 years. their was ...
  A: THis is a complicated and sensitive issue. When you start talking about firing employees, that ...
Team Playing Issues3/7/2007
  Q: "I have a little problem I’m hoping you can help me with. It’s about a group of colleagues that have ...
  A: Shaima, To help you with this would be long and involved, but I can give you some tips that might ...
Not promoted - new boss from outside12/14/2006
  Q: Situation: My boss wasn't promotable so I can't move up. I'm moving to a new job where I will be ...
  A: It is critical that you understand company policies and procedures. Know what is expected of you ...
Rightful Firing?10/12/2006
  Q: I am not sure if this is under your jurisdiction... but I am trying to figure out whether an ...
  A: I would check with your attorney (or an employment attorney) on that one. It will be well worth the ...
Money and hard work8/2/2006
  Q: How connnected is how hard a person works V.S. how much money they make? It seems that many business ...
  A: James. Now to respond to your question! It is rather vague, and I don't know what industry you are ...
How to get employee to pay attention to detail7/20/2006
  Q: I manage a young employee who is a graphic designer. This is his first job out of college and he's ...
  A: Linda, Attention to detail and time management are not inherent attributes of creatives and ...
employee lounge2/1/2006
  Q: We are in the process of building an employee lounge. We are trying to make it a very friendly, ...
  A: Alicia, First- if you are going to have a suggestion box, use it- act on the suggestions. Second: ...
mangaing a small staff1/10/2006
  Q: hope you can help, i am sure you are very busy. I would welcome some simple advice on management ...
  A: Chris, You seem to be aware of your style and how it influences others. Great! Now it is time to ...
about staff5/18/2005
  Q: I am 23, working as supervisor in a computer data entry firm. there are 17 staff members under my ...
  A: Since this person (I'll call him Joe) leaves early, this is grounds for disciplinary action. FOllow ...
HELP WITH EMPLOYEE EVALUATIONS4/30/2004
  Q: I am and owner in a growing but small construction/ Development business I've always stuggled with ...
  A: James, I understnd your situtation, however, as a business owner, management needs to be your strong ...
hello Ellyn Traub At first...3/20/2004
  Q: At first we must thank you for your atention. We are working in a reseach institute in a field of ...
  A: I'm not sure what you want from me. After reading your question, this seems like you are looking for ...
Conflicts and Problems in staff development2/18/2004
  Q: Ms. Traub, I am a grad student working on my "directed study project" and I am writing my paper on ...
  A: Brenda, I would suggest that you contact some local business (maybe a small and mid-size company) ...
Change in ownership2/8/2004
  Q: My husband and I are in the process of buying an existing business. For the most part we don't wish ...
  A: Pamela, Congratulations on your new venture! One first place to start is have a general meeting-not ...
promotion - inheriting difficult staff10/7/2003
  Q: I am getting a promotion from a supervisory to management position and noone in my department except ...
  A: Donna, This is a very complex and sensitive issue that cannot be answered by email. However, I can ...
Management book?4/9/2003
  Q: I will be taking a position with a new company as an overall operations manager. It will be my ...
  A: Vincent Congratulations on your new job! How exciting. I am going to give you a few books to read. ...
How does an ambitious employee get management's attention11/29/2002
  Q: I have worked in government for the last 20 years, which means that promotions and any recognition ...
  A: I am not familiar with working in government, but perhaps some of these suggestions might help. ...

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