| Subject | Date Asked |
|
| Motivating employees | 11/1/2009 |
Q: I am the director of an english institute for efl students, I have 13 teachers under my supervision. ...
A: Terry Marie, Realize first that the reason that you are in the leadership position and they are not ...
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| talking | 9/11/2009 |
Q: I work for a very small company and as such production completion times are closely monitored and ...
A: Shawn, If the problem really is that a few bad apples are chatting too much, then you might be able ...
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| new employee | 9/2/2009 |
Q: I have a new employee who keeps complaining about everything, she has complained about co workers ...
A: Dawn, I'm really sorry for the delay in answering your question. I must have missed the request ...
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| Employee threats? | 7/27/2009 |
Q: I have an employee that is telling me that nobody can do his job the way he can for what we pay. he ...
A: Joe, let me first give the disclaimer that I am not an employment attorney nor an HR person, so I ...
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| employee behavior issue | 6/11/2009 |
Q: I have a new employee who sits in the cube directly in front of me. She continually shouts over the ...
A: Lisa, it's okay to say something specific about an incident when it happens if you use good people ...
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| Employee Disrespect | 5/11/2009 |
Q: I am an Office Manager who oversees 6 administrative assistants. The administrative assistants work ...
A: Stacey, Trust me, there is a reason for her behavior, but the lead is oblivious to what he/she has ...
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| Power strugle at work | 3/13/2009 |
Q: I'm a contractor for a large military company. We are contracted to support another military Depot. ...
A: Kenny, Respect doesn't come from a title. It is earned through character, hard work, and the ...
|
| Boss Asks Employees to Complain to HR About Co-Workers | 2/12/2009 |
Q: The managing partner of our multi-state firm recently went to individual employees to let us know ...
A: Laura, I'm with you. Totally agree with you. Sounds like the writing is already on the wall, so ...
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| Upset Employee | 11/30/2008 |
Q: I was recently promoted to the manager of our department. My colleague and I interviewed for the ...
A: Dee, Please take what I tell you here with a grain of salt. I'm not real sure if this is exactly ...
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| Problem Employee | 11/26/2008 |
Q: I work in a somewhat family business, which employs in total about 20 people give or take a couple. ...
A: Stephanie, I know your question is about dealing with this difficult person, but I wanted to spend ...
|
| Busines Problem | 4/6/2008 |
Q: ok the problem is that my parents have owned a particular beauty salon for over 13 years. their was ...
A: Andres, Unfortunately, the only thing to do is either increase the revenue coming in or let some ...
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| problem employee | 1/25/2008 |
Q: First of all is it right to ask employees to take phone calls for you and block unwanted calls? I ...
A: Perhaps I misunderstood your first question. Sorry about that. I read that the people who work for ...
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| problem employee | 1/25/2008 |
Q: First of all is it right to ask employees to take phone calls for you and block unwanted calls? I ...
A: Dianna, You don't have to get your folks to lie for you, but you don't have to take the calls ...
|
| speaking spanish at work | 7/8/2007 |
Q: is it ok for a coworker or supervisor to tell you not to speak spanish at work?
A: Sharon, Of course. Employers or coworkers can make any kind of demand. We live in a free society, ...
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| Promoted over peers | 3/25/2007 |
Q: I was recently promoted to manage a group of people who were once my peers, some of which have been ...
A: Steve, A couple of quick things that may help. First, it will take time for them to learn to trust ...
|
| performance evaluations | 3/7/2007 |
Q: Are performance evaluations effective for the employee and organization as a whole?
A: They can be, but most that are used in business today are pretty worthless. Most evaluations are ...
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| Not promoted - new boss from outside | 12/14/2006 |
Q: Situation: My boss wasn't promotable so I can't move up. I'm moving to a new job where I will be ...
A: PJ, There is no easy answer to this, but simply, you have to build their trust and respect in you ...
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| Difficult employee | 11/29/2006 |
Q: I have just taken a new job as a clinical administrator at a large medical office. I have 3 ...
A: Lois, I'm going to answer this from the perspective of a business owner versus a trainer. I would ...
|
| Rightful Firing? | 10/12/2006 |
Q: I am not sure if this is under your jurisdiction... but I am trying to figure out whether an ...
A: Yes, it is outside of my knowledge, but I would fire the person, myself. In addition to the bad PR ...
|
| Dealing with employees | 9/13/2006 |
Q: I have an employee that does great work but when I ask him to make some changes to a layout he ...
A: John, It sounds like an open dialogue might be appropriate. Begin by letting your employee know ...
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| bad egg | 8/4/2006 |
Q: I have a full time employee of several years whose attitude has suddenly gone sour. Shows up at ...
A: Gene, I'm sorry but this one is a little outside my area. I have little tolerance for people who ...
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| Problem co-worker - boss avoidance | 1/19/2006 |
Q: The company I work for is quite small - 2 owner/managers, 3 staff. I have a co-worker that puts in a ...
A: Jack, Unfortunately, there is not a lot you can do but just do your job well. People can't hide ...
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| managing staff | 1/10/2006 |
Q: hope you can help, i am sure you are very busy. I would welcome some simple advice on management ...
A: Chris, Managing people is similar to raising children. Everyone has an opinion or different style, ...
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| Difficult Employees | 11/18/2005 |
Q: How to deal with egotistical employees/co-workers who cannot be proved wrong, whom you cannot tell ...
A: To whom it may concern, I've always found that when people think they are right all the time, I get ...
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| first time manager | 6/19/2005 |
Q: I have recently been promoted and now manage 150 employees. I am a lawyer by trade but am now in a ...
A: Michelle, You first have to ask yourself, "Am I more concerned about my ego and me getting the ...
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| motivation | 3/20/2005 |
Q: Do you think it would be better for successful company to change its motivational approach by "nice" ...
A: Angie, In a harsh environment, employees are typically compliant temporarily, but they don't ...
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| Performance Evaluation System | 7/18/2004 |
Q: I am running a small trading business handling supplies to the hospitality sector having 8 employees ...
A: Arup, Thanks for the question. I'm honored that you would ask. I do have experience with ...
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| Employees and Resistance | 2/16/2004 |
Q: What are your suggestions in dealing with employees that have a habit of resisting taking phone ...
A: Julie, I'm actually out of the office for a couple of days teaching a class, and I want to be able ...
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| promotion - inheriting difficult staff | 10/7/2003 |
Q: I am getting a promotion from a supervisory to management position and noone in my department except ...
A: Donna, The faster you can get rid of bad seeds, the more productive the rest of your crew will ...
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| Compensation to Reward the Behaviors We Want | 8/24/2003 |
Q: I'm president of a small financial services firm (business valuation and forensic accounting) that ...
A: Philip, Congratulations! You are the type of person I would have loved to work for before I became ...
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| middle management team building | 7/17/2003 |
Q: My name is Carlina and I am an office manager for a wholesale distributor in Hawaii. I oversee 9 ...
A: Carlina, Thanks for the question. The solution is actually pretty simple, but not easy. It will ...
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| resistance to change in a firm | 6/10/2003 |
Q: can you tell me how to overcome such effects of resistance to change in a business? hope to hear ...
A: Hayley, Thanks for the question. You might find this answer to be too general, but that is just ...
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| Management book? | 4/9/2003 |
Q: I will be taking a position with a new company as an overall operations manager. It will be my ...
A: Vincent, Probably the best book I've found on this subject is called "Skill with People," by Les ...
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