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About Steve Valiquette
(Top Expert on this page)

Expertise
Service providers and customers alike can benefit from my experience in establishing Service Level Agreements (SLAs), Call Center Support Procedures, Issues Management, Special Event Procedures, Disaster/Recovery Planning, Catastrophic Event Management, and day-to-day Server Farm issues. I also have significant experience in project management, project lifecycle planning and product development. I can contribute to many "how-tos" like: how to build a website, how to develop project management procedures, How to get the most from your hosting provider and much more.

Experience

Past/Present clients
Transitions Optical, IBM, Intel, Computer Sciences Corp, Imperial Chemical Industries, Victoria Secrets, Federal Bureau of Investigation, Bank of America, SEARS, State Street Bank, Peterson's CollegeQuest, Mobil Oil Corporation, Sprint PCS, MCI/Worldcom, UPS.

   

You are here:  Experts > Industry > Internet Technology > E-Commerce, Web Businesses

Questions Answered By Expert  Steve Valiquette 
In Category  E-Commerce, Web Businesses

SubjectDate Asked

britanicca20088/19/2008
  Q: I have purchased one Britanicca 2008 CD from Libya for my children. The shop keeper told me that ...
  A: Try these, without the spaces: Encyclopaedia Britannica 2008 Ultimate Reference Suite DVD ...
home jobs earn money just by reading emails!!7/26/2008
  Q: My name is manjunath.I am poor and want to earn money via browsing. i heard that we can earn money ...
  A: Manjunath, I'm sorry, but I am not familiar with anything like what you have described. I would ...
Directories4/16/2008
  Q: Recently I installed new ecommerce software. In an effort to keep my server organized, I put the ...
  A: You are absolutely correct in putting your cart in its own "store" directory. Keep as much out of ...
ECards..how to start?4/14/2008
  Q: I have a good idea and the creative support to start an E-Card site. However, I am a little lost on ...
  A: If you look at www.bluemountain.com as an example, what you have is a completely custom-built ...
Adult website business3/17/2008
  Q: I recently created a eCommerce website for an energy drink, now I have a partner who wants to sell ...
  A: Ray, This is really not as difficult a situation as you may think. I have a friend of mine who is ...
how to be on a search engine list3/5/2008
  Q: I heard it long time ago that good keywords help a web page to be on top of a search engine list. I ...
  A: Google has rewritten the rules for search engines. Although there are still many search engines that ...
SWIFT Code Masking2/4/2008
  Q: Can you please explain the Mask of SWIFT Code of a bank i-e Swift code of Bank of America is ...
  A: The first 4 characters are provided by the financial institution and are an abbreviation of the bank ...
Website Help12/12/2007
  Q: Someone already owns the website that I want. It is an individuals personal website. The website has ...
  A: Tricky situation. It really depends on how important the domain is to the current owner. If you ...
ecommerce11/9/2007
  Q: i have a question, i am opening a store on yahoo merchant solutions. For product research, are ...
  A: Mike, I actually worked with a company about 8 years ago that was trying to do exactly what you're ...
What happens next9/11/2007
  Q: A person is building os commerce websites for me. When someone orders widgets from me what happens ...
  A: Hey Larry, When someone orders your widgets online, the order is sent to a gateway company to ...
certificate7/16/2007
  Q: Can people with a microsoft certificates such as MCSD or the like find jobs without having a ...
  A: Wow! I thought I gave you some good insight, yet you gave me such horrible ratings - in fact, the ...
Website traffic research7/15/2007
  Q: I have a 2 part question, the first question is made up of 3 subsections and the second question is ...
  A: Brad, Regarding flash, I would definitely NOT use it as an intro. That irritates people. flash can ...
re: protecting an eBook6/28/2007
  Q: off. 1. Can I make it where the Thank You page gives each buyer a unique code that changes after ...
  A: Michael, I apologize that this question is a bit out of my expertise. What you have suggested ...
e-commerce5/16/2007
  Q: I have never been in business but would like to start one. I sometimes feel a desperate need to make ...
  A: Kenneth, Creating a business online can be a daunting process. Let me offer you a simple outline: ...
Partnership in a business5/9/2007
  Q: What are some examples of some different business talents that individuals could bring to a ...
  A: Ah, a homework question! This is such a complex question. You have to first look at what stage the ...
Critique Needed1/2/2007
  Q: I need you to critique my website for my babysitting business. I want to make it better by changing ...
  A: You made some nice changes to your site. It's much stronger and clear. I'm impressed that you made ...
staying logged in12/26/2006
  Q: I want people to be able to log into my site, but how do they stay logged in while navigating to ...
  A: If I remember correctly, you wanted to do the site in PHP, which I am not familiar with. Our shop is ...
database question12/23/2006
  Q: I'm teaching myself how to do some server-side stuff like database design and PHP programming. One ...
  A: Greg, One thing that is essential to know in database design is that you never have the application ...
starting a business10/8/2006
  Q: how about a dating website?Dear Sir or Madam, I am a new to the computer technology. I wanted to ...
  A: Ronin, Dating sites are quite different from cataloging. They can be programming and database ...
Quick Question8/30/2006
  Q: I have noticed every once in awhile I come across a web page that really has absolutely nothing on ...
  A: Skyler, The owner of those type of pages charges the people who are linked onto that page for every ...
How can I get several list...5/5/2006
  Q: How can I get several list of existing mails over the web so I can send emails advertising products? ...
  A: Carlos, There are list brokers that will sell you lists of email addresses. You can get a list of ...
help2/12/2006
  Q: I need help/advice/information. I am seeking some help. I have started my own business. I call it ...
  A: West, Your enquiry, like your ad, is too much! Let's try to focus on a couple of things. Once ...
How we can sell?12/21/2005
  Q: I am from Pakistan. And want to sell books online. Tell me sources to sell books from Pakistan ...
  A: Usman, Have you tried looking into Amazon.com's Associate Program? ...
SWIFT code11/19/2005
  Q: can you please explain what is SWIFT code in import/ export business.
  A: Raja, SWIFT is an electronic transfer service that banks use to wire money from one bank to ...
Accepting online Payment11/9/2005
  Q: so do u think that having an account in US bank is better and cheaper than using CO?hi, I am making ...
  A: I don't know exactly what 2CO's pricing is. I do know some smaller companies that use them, so they ...
Accepting online Payment11/9/2005
  Q: I am making a site to sell some products online and i wanna to accept payment by Credit Card on my ...
  A: First off, I understand that the National Bank of Egypt provides online Credit Card processing ...
Distribution Network9/22/2005
  Q: I am working to develop a distribution network/channel for several intranet/internet based software ...
  A: Marcia, I feel your pain. Sales is the frustration of most businesses. Businesses like yours do ...
buying business software8/12/2005
  Q: Mr. Valiquette, Thank you for taking the time to review my question. I am wanting to start an online ...
  A: Sheila, My thought is, "Yes" and "Yes". Yes, you do want to hire a professional web developer. ...
E-store questions8/9/2005
  Q: What is the cheapest credit card transaction company out there? One that will accept all credit ...
  A: Alex, This is just too broad of a question to answer. There are literally thousands of Credit card ...
Pricing/Distribution7/28/2005
  Q: Steve, I am not sure that I should be posing this question to you, but here we go. I need to ...
  A: Marcia, I'm operating a little blind here as I do not know any specifics of your business and ...
Pricing/Distribution7/28/2005
  Q: Steve, I am not sure that I should be posing this question to you, but here we go. I need to ...
  A: Marcia, You can post as many follow-up questions as you want to regarding this topic. I'll start at ...
supplier/disrtibutor7/23/2005
  Q: I have question about starting a new direction in my business. Currently I am trying to get into an ...
  A: James, Do a search for distributors that sell the type of merchandise you're looking for. You could ...
starting a successful website business7/19/2005
  Q: I need help starting an online adult website. I think its best to get it hosted on offshore servers. ...
  A: Alex, Why do you feel you have to go offshore? Adult websites are legal businesses that require ...
To Whom It Concerns, I...6/21/2005
  Q: To Whom It Concerns, I am wanting to start an online dating service. I need some sort of an ...
  A: There are two parts to achieving the online dating service that you want...first is the website ...
terms and conditions.6/15/2005
  Q: I have recently started up a hosting business online. I have all the website set up and the service ...
  A: James, I learned a long time ago that you need to have either a very brief and general contract or ...
changing career5/29/2005
  Q: Steve I graduated from Tourism institute about 4 years ago and now I am studying e-business (HND) ...
  A: I'm not sure I can provide you with the answer you are looking for. As with anything, you get out of ...
changing career5/28/2005
  Q: Steve I graduated from Tourism institute about 4 years ago and now I am studying e-business (HND) ...
  A: Well, you have presented a difficult question. I certainly would encourage you to persue a carrer in ...
investing5/23/2005
  Q: i want to invest in investment sites on internet and want to know if they are trustable . if you ...
  A: ehsan, Internet extensions of large, reputable firms are most certainly a safe choice to place ...
Creating Web Pages2/28/2005
  Q: I have a book,"Starting an Online Business for Dummies", but it doesn't get into enough detail to ...
  A: Mike, I'm not sure what other reference materials are out there that might be more comprehensive. ...
"I Hate You" eCard business2/4/2005
  Q: Oh hi! I'm thinking of starting a business where buyers can download & send out funny hate e-cards. ...
  A: Sounds like a clever idea. I think there are ways you can do as to minimize any potential liability, ...
credit card processing1/23/2005
  Q: Hi I'm living in Iran and I search for a “gateway” company for "accepting credit cards" on my web ...
  A: Ali, I realize what you are up against. I find myself trying to find solutions for small companies ...
Directions to Future Clinic1/16/2005
  Q: I am a licensed acupuncturist living in Nashville, TN. anticipating beginning my first practice this ...
  A: Mike, First off, congratulations on your career change. This will be quite a different experience! ...
How do I manage a home based business?1/14/2005
  Q: I recently started a home based business buying and reselling used cell phones. I buy the phones ...
  A: Dave, This is really a huge open-ended question. I'd need more details to get specific on ...
website help1/11/2005
  Q: I am thinking of starting a website that will work like an online community for 18 to 25 year olds. ...
  A: Well, checking for age is a tricky thing. There's no foolproof way. What I suggest is this: Make ...
Shopping cart for website1/10/2005
  Q: I have been asked by someone to make them a website for their business and they want a shopping cart ...
  A: Jamie, I agree that building a shopping cart is a daunting task. I use and resell a complete ...
getting started with ecommerce12/22/2004
  Q: 1) Do you think posting for a bid, say on a site like www.RentAcoder.com, is a good way to go for a ...
  A: I'm not familar with rentacoder.com, but perhaps you might find a student on one of the OSCommerce ...
getting started with ecommerce12/22/2004
  Q: I'm on the KCPA-TV, Inc Board. I need assistance in installing and initially configuring OScommerce ...
  A: I would allot $2000 for setup of your catalog and e-commerce system. Btw, you'll need a merchant ...
Functional Specification12/17/2004
  Q: im trying to develop an e-banking project and getting stuck up at the functional specification. I ...
  A: Aswin, What you have to do is draw out the entire workflow of the project. You start with what are ...
Fashion12/12/2004
  Q: I am planning to create my own brand name, start selling 'purse' I designed, I found several ...
  A: The thing about trendy new fashion items is the buzz. Creating a buzz in not about money, but rather ...
on-line survy advertisement11/23/2004
  Q: I want to know that these days there are many online companies , offering paid survey services . ...
  A: Zarshan, This simple answer is Yes, and Yes! Allowing a surveying company to post a link or ...
online credit card processing11/22/2004
  Q: I have a client who wants there products (only 5 to date) to be purchasable online via credit card. ...
  A: Andrew, I'm sorry but I responded to this question immediately and I see today that my response ...
Call Center9/20/2004
  Q: What about initially sticking to outbound sales/telemarketing? That way we can hire salespeople out ...
  A: David, Farming the tasks out to a home-based group ofworkers is probably the ONLY way you can pull ...
Call Center9/19/2004
  Q: I have an opportunity to start a call center and/or outbound telemarketing team (working from their ...
  A: David, A difficult question to answer as I don't know your backround or resources...but I would ...
some help9/17/2004
  Q: Is it possible that you can stil explain more about the articlehello! i wondering if you know about ...
  A: Sue, The purpose of the article was to show how Ford used money and technology in a reckless manner ...
Online Business8/7/2004
  Q: I am a licensed acupucturist going into first practice this Fall. I'd also love to start an internet ...
  A: Mike, You could certainly argue this both ways, but you did ask me for my opinion, so here it is: ...
help7/17/2004
  Q: am running a small cyber cafe with very fast ADSL line internet coonection, am wondering what other ...
  A: My suggestions would be... 1. Offer a wireless "hot spot" for laptops. 2. Offer laptop rentals 3. ...
Business Information6/14/2004
  Q: I live in Iran & want to have a business for Electronic & Computer devices. I want to find the ...
  A: Aref, I'm not sure about the inport rules in Iran specifically. I know Syria is awful for this type ...
Call Centers.4/26/2004
  Q: I am looking for business which are interested in setting up or using call center services in the ...
  A: Royu, Perhaps the safest and most inexpensive way to start a business on the internet is by ...
Invitation from Users for attract in commerce4/25/2004
  Q: I read your recommends and used from it. I appreciate you. I have no homepage now and I want to ...
  A: Ali, There are companies that provide lists of potential customers in a variety of areas. These ...
Invitation from Users for attract in commerce4/24/2004
  Q: Hello. How is it doing good expert? I wish you're well. If possible guide me about followingHow can ...
  A: Ali, There's many ways to generate traffic to your site. So can cost a lot of money, like paying ...
Call Centers.4/24/2004
  Q: I am looking for business which are interested in setting up or using call center services in the ...
  A: Royu, That's a huge question and I don't think I'm really the expert you need to answer this. I ...
Bank details and methods of money transfer3/31/2004
  Q: Greetings, First of all, I really appreciate your alertness and expertise in answering my query in ...
  A: Dr. Abidi, I did include some PayPal links in my last response. But I actually talked with PayPal ...
your response to mbanks3/29/2004
  Q: RE: http://experts.about.com/q/1089/3348771.htm Good Afternoon Mr. Banks, Allow me to introduce ...
  A: Kevin, I'm glad that you took the time to further educate Mr. Banks and copy me on the response. ...
E-Business Consultants for the little guy2/29/2004
  Q: Steve, Sorry, I don't have that kind of dollars and don't want to borrow. I'm looking to do this on ...
  A: John, I'm glad that you've been able to take away some good ideas. The budget is realistic and the ...
E-Business Consultants for the little guy2/28/2004
  Q: Hey Steve, Thanks for the input. Marketing.Well, I have thought about this crucial aspect and here's ...
  A: Ok, John. At least you've given this some thought. Let's talk specifics. What you need is a good ...
E-Business Consultants for the little guy2/27/2004
  Q: Mabuhay Steve, Well, i would like to start a web page designed to provide accurate and reliable ...
  A: John, Here's my initial reaction. The idea is good and you'll be able to put together a website ...
eFax2/11/2004
  Q: I have a web application that can send a text file (attached in an email) to some company who will ...
  A: Jacques, It is possible through many of the efax services, like www.efax.com, to send an email ...
Project Management Office (PMO) vs Quality Management Office (QMO)2/2/2004
  Q: Similar to a Project Management Office (PMO), have you heard of a Quality Management Office (QMO), ...
  A: Ray, the fact that your organization already has so many of these elements is impressive. The thing ...
A good 'drop-ship item?1/25/2004
  Q: I wonder if you have any advice for selling a 'drop-ship' item on the Internet. I know the Internet ...
  A: David, To be honest, your question is so subjective and broad that it would difficult for me to ...
Need advice1/15/2004
  Q: Anderson & Taylor Marketing, LLC . They are a "co-pay and discount prescription card services ...
  A: Michael, GetMeBenefits.com is an agent reselling products from Protective Marketing Enterprises, ...
Best wayt o sell my web-based business?11/17/2003
  Q: I have a good, profitable web based marketing\sales company I'd like to sell. It promotes ...
  A: Earl, You've made a good presentation on your eBay listing and eBay is certainly a great, ...

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