Ear & Body Piercing/Monroe dermal

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Question
The day after
The day after  
Oh boy, I was so excited to get my dermal done. I decided on a Monroe and fairly excitedly went in to who was touted as an experienced piercer.
I have several standard piercings on my body and quite enjoyed the experience and had minimal heal time.
The lady took about 15 minutes to complete as she could not get the top to clip onto the anchor. It didn't phase me too much though. I was just happy to have it complete. As per instruction as it had bled quite a bit, I soaked a cotton tip with the cleansing solution before bed and just began to dab ever so gently to remove where the weeping had gone crusty, quite a datanve from the top of piercing
I hardly touched the skin next to the dermal and all of a sudden the whole dermal including anchor went flying out of my skin and across the room, of course finding a drain :-(
I called he shop first thing the next day, not only did they not offer a refund or an offer to fix, they stated that they had never seen a dermal do that and I must have dug it out with a sharp object????
Not only this, but they continued to state that they would not ever pierce me again insinuating that I had issues.
I was so so offended and swear I really hadn't touched it, much less dig it out with a sharp object. Who would do that?
I miss that dermal for the four hours I had it :'-(
Is this common? Do you have any ide what could have caused this? I suspect anchor was not inserted deeply
enough.

Thank You

Answer
Hello Cat,
There are plenty of other piercers to choose from. Http://find.safepiercing.org has a list of my colleagues.

*Anchors are not particularly stable. They can fall out of irritated tissue pretty easily. Some people even pull them.out when scratching an itch subconsciously. A cotton swab should not be used, as the fibers can irritate or snag and pull the jewelry. Nonwoven sterile gauze is preferable.

I would not expect a refund, but perhaps a discounted repiercing with jewelry purchase.  

Ear & Body Piercing

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Brian Skellie

Expertise

I can answer questions in regards to and not limited to: jewelry safety, specifically material, shape, proportion, and related issues; aseptic technique and sterilization as it applies to piercing safety; ethical issues of technique and bedside manner; the aftercare and recovery process for piercings. *Available for consultation.

Experience

Body artist and founder of Piercing Experience (1992), http://brnskll.com/ and SciCan Authorized Dealer of STATIM Sterilizers and related infection control products http://statim.us/

Organizations
Currently serving on the APP Board of Directors as President, formerly as Global Media Director 2013-2014, International Liaison 2010-13, Treasurer 1997-99. Over fifteen years with ASTM and APP.

Publications
The Point Journal of the Association of Professional Piercers, USA Today, Atlanta Journal Constitution, Atlanta Magazine, Creative Loafing

Education/Credentials
I regularly participate and teach in many APP and related body art educational programs. I keep current certifications for OSHA Bloodborne Pathogens, First Aid, and CPR.

Awards and Honors
APP President's Award, Best Freehand Piercer, Best of Atlanta

Past/Present Clients
Tens of thousands of one on one client experiences as the founder of Piercing Experience in Atlanta, GA, USA http://www.piercing.org/ *Body jewelry design and safety expert: Member ASTM committee F04(www.astm.org)and former Member AAMI (www.aami.org) Research advisor and educator for the APP for over a decade(www.safepiercing.org) teaching advanced studio setup, sterilization and equipment management, freehand piercing, aseptic/sterile technique and much more. Distributor and Body Art expert for SciCan StatIM sterilization and infection control products. http://statim.us/ and http://piercers.com/

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