Electrical Wiring in the Home/range wiring

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Question
I just purchased a new GE range. Plugged it in. Burners worked but nothing else. Checked voltage at the box where pigtail slips in. Recorded 240 between 2 hot wires and 120 each side between hot and neutral which I believe is correct. When I plug in new pigtail in box and test voltage at stove connections I still have 240 between 2 hot wires but the voltage between hot and neutral on one side reads like 230 on one side and 20 some volts on the other. What could cause this?

Answer
Harry,

The problem is either with the oven or with your electrical system.

I would start at reading the instructions for the oven to make sure all the settings are correct and you do not have any "lock out" features.
(I have seen this on some newer electrical ovens)


If the problem is not with the oven then I would check your wiring in the panel and outlet. Make sure the neutral is tight at both places.
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Electrical Wiring in the Home

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Greg Hughes

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Troubleshooting electrical including appliances and HVAC.

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34 years of experience.

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Both college and tech schools in this field.

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