Electrical Wiring in the Home/GFCI installed not working

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Question
QUESTION: I replaced a GFCI outlet with a new one and followed all the instructions and wired it exactly the same as the old one. The indicator light is on but the outlet still isn't working, the test and reset buttons aren't working have any ideas what could be wrong?? Thanks in advance!!

ANSWER: Jeff,

Yes,  it wouldn't surprise me a little to find the new outlet is bad,  right from the new box,  but I have a question,     why was the old GFCI replaced?   GFCI outlets are pretty much not changed out anymore than a regular outlet, so what went wrong with it?    

Are we repeating the mistakes of someone BEFORE YOU?

Let me know what the entire situation is,     the brand of the new GFCI    how long you know or think the outlet has been installed,  what went wrong,  does it trip often,    any and all history so I can get an idea of what the whole picture is,        

---------- FOLLOW-UP ----------

QUESTION: Nothing was wrong with the old gfci outlet, my wife painted the kitchen and wanted all outlets and switches to match the only one not workin is the gfci and the other plugs on the same circuit. The brand is a Leviton from Home Depot.

Answer
Hmmmm,

Did you look on the back where the terminals are labeled line and load?   Those have to be in the right spot and the scribbing in the back is often hard to read     make sure you have line and load in the right terminals,    see the you tube video below  for more info  




 if you are positive the wiring is exactly the same  put the old one back in temporary  see if it works,   if it works,  you got a bad Leviton    which is the brand I buy mostly   but
I have a bad three way dimmer right now,   Leviton   from either Lowes or Home Depot, it is intermittent     sometimes it works sometimes it don't     drives me nuts,  I am going for another brand next time, and here soon,   

It is pretty simple  if the Leviton  wont work and the original will,   then it is bad out of the box  there is nothing else to check      

http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CCkQFjAB&url   



http://www.youtube.com/watch?v=dc9f6iea1s0  
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Electrical Wiring in the Home

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Will Babbitt

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Electrical issues of all types, wiring, control, appliances, components, specialty in Electric MOTOR or APPARATUS trouble shooting, electric motors, electrical problems, single phase, three phase, DC, capacitors, elevator MG-Sets, modifications, reverse engineering, VFD Drives, single to three phase convertors. Repair of most any electrical/mechanical/electronic apparatus, OEM, AC, DC, Industrial Applications, Three phase, single phase failure mode, determining the root cause of the equipment failure BEFORE failure repeats, Antique appliances, electric motors, fans, ceiling fans, base mount fans, poor equipment performance, Modifications, habitual failures, vibration, redesign, obsolete issues, collectible items restored, rewinding. Owner of EMR Repair Inc www.emrrepair.com More information on electric motors, under Engineering/Motors Ask about any electrical or mechanical problems in the home, office, or even at your work. B2B or business to business CONSULTING I can do but it would be a much more complex issue, that would require a significant amount of time. repair@mearservice.com from there we can discuss and begin work on about anything. Industrial electric motors, controls, troubleshooting, vibration, alignment, any type of industrial or commercial electric/electrcical equipment For the home owner, renter, apartment if you have odd things going on, describe to me, photos are normally very helpful, appliances, heating and air conditioning issues, light switches, installation, DIY PROJECTS FOR THOSE NOT EDUCATED IN ELECTRICAL, we can do some things, but for safety and sanity reasons, I may refer you to a local electrician, and help you find one, help you with pricing and even speak directly with anyone you hire if you have issues,

Experience

Over thirty years with a major repair and sales company, VP of Operations, and former owner of my own specialty repair shops, MEAR Services local to Kansas City Missouri EMR Repair Inc., located in Kansas City Missouri, 2014 sold both businesses to JCI Industries, Lee's Summit Missouri wbabbitt@jciind.com Evaluation and repair of electrical/mechanical apparatus. Electrical and mechanical repairs, trouble shooting including, vibration and balance issues. About.com provides this service, and the huge costs to provide help on about any subject. They provide the servers, the people to vet the experts, costs that would be the same as operating a good sized business, They should be appreciated for what they do, the huge costs and the great help they provide for free, Electric motor questions, can be answered here but there is a dedicated category that has other experts to help and add to a solution. Other common questions, are noises in the walls, breakers tripping, devices not starting or shutting down for no apparent reason, smoke alarms buzzing, thermostat change outs, or sizing wire or needing information for a new project, but anything can be resolved, anything, with enough effort and patience, DIY, with electrical is possible, but in most cases the use of a simple ohm meter or volt meter is needed, they can be purchased at any hardware store for a few bucks. If you have smoke, or smell smoke, don't be writing me, call 911 the Fire Department has no problem looking for smoke smells, better then spraying water on a blazing fire. DO NOT GET CAUGHT INVESTIGATING AND TRAPPED IN A BASEMENT LOOKING FOR A BLOWER FAILING< As to the tip jar, it is up to you, it is appreciated, every expert spends out of pocket that I know, we spend on IP time, computer wear, printing documents, books, and of course our time, but if we prevent a $400 service call, we did well,

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Former IBEW, EASA, IEEE, UL, ..............

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SEE ELECTRIC MOTOR CATEGORY

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10 plus years, various Technical Schools, followed by Industrial College Credit and non Credit Courses, electronics courses, experience in most any electrical apparatus, electric motors and generators, AC OR DC, fractional to above 5000HP, other electrical apparatus, slip rings, sleeve [plain] bearings, lubrication, identification-no data plate, control components, service and sales. I have continued night schools for decades, the list is extensive. I have been in the business of repairing most anything with wires or mechanical parts for decades, I have some helpful hints and directions you won't have to dig up. Or hopefully not have to pay a huge service call invoice to find.

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Federal Government, National Weather Service, NOAA, Commercial Power Plants, Major Vehicle Manufacturers, Printers, Other industrial and Commercial Businesses

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