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About Lorry
Expertise
If you need to know the basics or more advanced answers, I can usually get the answer you`re looking for. If you have a basic and/or advanced question, I can usually get the answer you`re looking for.

Experience
Have been answering questions at Askme.com for the last two years and am rated #3 in Email.

 
   

You are here:  Experts > Internet/Online > Email > Email > adobe reader

Topic: Email


Expert: Lorry
Date: 5/14/2008
Subject: adobe reader

Question
"I am unable to open any attachments in my email that are in adobe, in spite of the fact, that I have uninstalled and reinstalled adobe reader 8.1 several times. Every time I try to open one, I get an Error report: Error Signature: App Name:acrord 3.2 exe; App Ver. 8.1.0.137 Mod Name: msvcr70.dll; ModVer. 7.0.9466.0 Offset:000013d6.  I have Microsoft XP system.  What am I doing wrong?  Thanks"

Answer
Hi Joel,

Sounds like the download was corrupted. Check out the following for manually removing Adobe Reader, then go to the next site to download the latest version.

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400769&sliceId=1

http://www.adobe.com/products/acrobat/readstep2.html

Hope this helps!
Lorry  

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