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About Joerg Droege
Expertise
I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.

Experience
I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

 
   

You are here:  Experts > Internet/Online > Email > Email > Error while sending or receiving e-mail

Topic: Email



Expert: Joerg Droege
Date: 6/20/2008
Subject: Error while sending or receiving e-mail

Question
I am having 2 problems.

1. I am using Mozilla Thunderbird for over a year. Since about 2 weeks when I am trying to send email to different people I get following email message: An error occurred while sending mail. The mail server responded :Mailbox unavailable...Please check the message and try again.
What should I check on the message? What can I do to be able to send a message again?




2. Something must be wrong with my POP3 Mail Server. I am using Yahoo. There is another problem I just discovered. I was always able to get and send mail. Recently I get message when "I Check for new messages" :"There is no new message on the server. But when I go online I have messages in my Inbox. What is going on?
I hope you can help me. Thank you. Olivia  

Answer
Hello Olivia!

Thanks for your questions!


1. The error message says the email inbox no longer exsists, so there is nothing you can do here


2. Check that the Yahoo you use supports POP3, not all Yahoo (Usa, Germany, UK, etc) supports POP3. Also check the settings are correct in your email client, if nothing helps report and ask Yahoo Customer Care.

As e.g. for Yahoo.com (USA) POP3 is only possible in the paid "Yahoo Mail Plus): Yahoo! Mail Plus
POP access http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/index.html

You ca contact them at the bottom of each answer: http://help.yahoo.com/l/us/yahoo/mail/original/settings/settings-22.html

Hope this helps!
All teh best!
Bye!
Joerg

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