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About Joerg Droege
Expertise
I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.

Experience
I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

 
   

You are here:  Experts > Internet/Online > Email > Email > multiple emails

Email - multiple emails


Expert: Joerg Droege - 10/26/2009

Question
I saw a question similar to mine about multiple emails. Mine is in reverse however. I am sending out multiple emails. The messages get sent then I get an error message and the messages to not go to my 'sent box' If I don't delete the messages in the out box they just keep on getting sent over and over again. Some people receive up to 10 or more copies. If there is an attachment the problem seems to be worse.

Answer
Hello Diane,

thanks for your question

Do you use an email client program? looks like it. In this case please check your SMTP (outgoing mail server) settings there. it might be using a wrong setting which could cause this because then it causes an error and the email program sends it as long as it didn't get a OK from the server.

If everything is correct there, contact the email provider, maybe they have some server error on their side.

Hope this helps!
all the best
Bye!
Joerg

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