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About Joerg Droege
Expertise
I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.

Experience
I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

You are here: Experts > Internet/Online > Email > Email > recovery of stolen email account

Email - recovery of stolen email account

Expert: Joerg Droege - 11/2/2009

Question
I was repeatedly asked by poping up yahoo type web alert and asked to respond which other wise i will permanently lose it. I ignored it but the frequency was too much and i responded. at the end of the response questions the password was requested and trusting it was from yahoo i respoded.
as of that day onwards i was unable to open my account and trying to recover my email account failed as the secret questions were all changed by the thief. my school name dste of birth and so all were changed and i was unabel to recover it. so many important address i lost.
could you help me how to recover it.
my stolen account is and my password was as1t2ts3e

Answer
Hello asteraye Tsigie!

Thanks for your question!

Since I do not work for Yahoo I cannot help here.

So only Yahoo can!

you can contact them through the help

http://help.yahoo.com/l/us/yahoo/helpcenter

then choose the category you want
then contact us
you will send them what you want and they will reply in 24 hrs
Source(s):http://answers.yahoo.com/question/index?qid=20090602093807AAWIjcJ

Hope this helps!

Good luck in getting your account back, I am very sorry this has happened to you!

All the best!
Bye!
Joerg

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