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Question
Our hotmail works half the time.It just keeps circling. We removed a program in regedit, under: program files/coupon
companion plugin, but it keeps coming back, only in hotmail.
  When it does this, a message at the bottom says: hotmail is not responding due to a long running script. If we go to view-
it's shown there, but cannot click on the delete.
  Any advice?
Thank you very much.

Answer
Hello Joyce!

Thanks for your question!

I would strongly suggest to scan for spyware to remove the last traces of the spyware that seems to be still partly on your pc

I suggest Spybot which you can download for free here: http://www.safer-networking.org/mirrors/

Hope this helps, please let me know if it did<! Thanks in advance!
All the best!
Joerg

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Joerg Droege

Expertise

I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.

Experience

I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

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