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Email/Can't access my yahoo email account

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Question
Hi Joerg,
I have not used my Yahoo email account for about four years. A few days back, when I logged in using the correct email id and correct password, I got this message:
"You have not logged in for quite some time and for security reason, please answer your secret question."
As it happens, I never answer the secret question while registering an email account. I just key in some random characters (which I do not remember).
And I need this email account to access my website:
www.geocities.ws/northwest27
Please, help. Thanks!
Vikas

Answer
Hello Vikas!

Thanks for your question and a happy new year!

Option no 1 ) ask Yahoo Customer support for help, they do offer free email support:

https://help.yahoo.com/kb/helpcentral

Option no 2) Ask GeoCities.WS for their help:


www.geocities.ws/

according to that page, their support email address is support@geocities.zendesk.com.
and tell them about your email address problem and maybe they can workout an alternative for you!

Hope this helps!
Please let me know how it turned out!
All the best!
Joerg

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Joerg Droege

Expertise

I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.

Experience

I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

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