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Email/Questions Answered by Expert Bob
| Subject | Date Asked |
| Outlook Express odd problem | 10/8/2008 |
| Q: I am helping a friend with her odd OE problem. Every day, e-mails come in but only some of them show ... A: Well it seems things have changed since the last time I did this. I popped out to microsoft support ... | |
| transfering address book | 10/8/2008 |
| Q: Can you tell me how I can copy my address book in Outlook Express which is on my old computer and ... A: sure there are several ways of doing this. The personal address book is stored in a .wab file. To ... | |
| outlook | 10/7/2008 |
| Q: When I get e-mail from others they can have a list of all recipients on them, how can I forward them ... A: The short answer is after you click on to forward the message simply highlight all these addresses ... | |
| Outlook Express odd problem | 10/7/2008 |
| Q: I am helping a friend with her odd OE problem. Every day, e-mails come in but only some of them show ... A: no I sure don't mine works fine when I have group by conversation checked. When I run into those ... | |
| Outlook Express odd problem | 10/6/2008 |
| Q: I am helping a friend with her odd OE problem. Every day, e-mails come in but only some of them show ... A: With what you have done so far you have probably checked this but just in case: go to view, go to ... | |
| e-mails | 10/5/2008 |
| Q: Friend sent me 3 e-mails and they were returned saying I am "over quota". There are only 4 e-mails ... A: Yes, this would be something you call your internet service provider for. They sometimes set quotas ... | |
| No New messages | 10/5/2008 |
| Q: When I first log into outlook express (on another email account), it checks for new messages and ... A: There are multiple possibilities here. Are there any other computers or email programs also setup ... | |
| Outlook Express archives | 10/3/2008 |
| Q: I have some Outlook Express message files with .dbx extension dated from 2004. I would like to ... A: ok, Did you also check the file attributes to make sure it was not set to read only? If you have ... | |
| lost email | 10/2/2008 |
| Q: Bob can you explain to me why or how the emails that I am sending to my girlfriend in Ukraine are ... A: I would say as you have already encountered, trying to resolve this may be frustrating and time ... | |
| Outlook Express archives | 10/2/2008 |
| Q: I have some Outlook Express message files with .dbx extension dated from 2004. I would like to ... A: Jeff I think I may have just discovered your solution. I found an old backup of my dbx files and ... | |
| Outlook Express archives | 10/2/2008 |
| Q: I have some Outlook Express message files with .dbx extension dated from 2004. I would like to ... A: Jeff, There may be some options for you even if it is corrupt. Rather than retype it all here this ... | |
| lost email | 10/1/2008 |
| Q: Bob can you explain to me why or how the emails that I am sending to my girlfriend in Ukraine are ... A: I will give you a general answer of some things I have seen. There are several possibilities that ... | |
Answers by Expert:
Bob
Top Expert on this page
Expertise
Can answer a variety of questions from configuration to troubleshooting of all versions of Microsoft Office - Outlook, or Outlook Express/Microsoft Mail - basic or advanced. I have also supported Microsoft Exchange Server but am a little rusty there. I can also help you iron out antivirus/spyware/malware/adware problems. While I have not used Incredimail, Eudora, Netscape etc.. I have successfully helped people with these products. I have also supported Mac Mail although I do not know it as well.
Experience
Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Email problems or connectivity issues. Also managed over 450 remote NT networks where we supported all aspects of email.
Education/Credentials
BBA Management Information Systems Oklahoma University 1992
Microsoft Certified Professional Windows NT
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MCSE in process
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