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Excel/Microsoft Excel 2010


Good morning,

I just have a quick question that I was hoping you may have heard about. I currently have Windows 7 on my computer and I'm using Microsoft Excel 2010. I have set up a sheet that allows me to track performance on a daily basis of our workers. In the sheet it take one cell and multiplies it by a set value then add's that to the cell below and so on and so forth until it reaches the bottom where it gives the grand total. It works fine on my computer however when I go to send this file to another employee who has windows 8 on their computer is gives a "Value" error in the grand total at the bottom. Just curious to what the cause of this may be and if there is a quick fix. The only way my employee can get the grand total to add up properly is to be a '0' in every blank cell. Moreover once you do this you can delete the zeros from the once blank cells and the formula still works. Let me know if you have any idea of what the problem may be. Thanks for your help and ideas in advance.

I'm not aware of any issues with Windows 8 specifically, but might be worth checking what version of excel is being used by your colleague - I would also check that all cells are actually blank and formatted as numeric - any cell containing a space would cause this error - but would look blank on the sheet - though this isn't windows 8 specific.  I'm happy to take a look at the rogue sheet if you want - my email is
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Aidan Heritage


I have provided first hand support since `95 for Microsoft Office majoring in Word and Excel - support for all versions from 2 onwards. I'm based in the UK, so please allow for time differences when asking me questions from other parts of the world!


My background is in the insurance industry and call centre areas, but have been called upon to provide many varied solutions.

I'm educated to UK A level standard, but as I left school some 30 years ago that is rather irrelevent - university of life has provided more of a background!

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