AboutBobbi Buehl Expertise Home mortgages is my expertise
Experience Experience in the area 15 years Organizations Mortgage Brokerage Education/Credentials BS in Chemical Engineering, BA in Sales and Marketing. Licensed Loan Officer for 6 years and I have worked as a Loan Officer for 15 years.
Question The mortgage company is calling me wanting my payment. I always have it mailed by the 2nd of the month. They state it is late if not received by the 1st. Plse advise specifically who I can complain to in the local government regarding the phone calls and letters. They even sent a letter and I checked my bank and they had cashed the check. Please help!
Answer Hello,
The first thing you need to do is write a letter to the bank asking them not to call you unless your loan is past (date that you incur a late charge) the late date specified in your loan paperwork. Tell them you are going to lodge a complaint with the Department of Finance in your State if they don't stop harassing you. If that doesn't work, notify your Attorney General's Office and lodge a complaint of harassment with them.
