About Jason E Johns Expertise Anything on goal setting, finding your purpose and working out what you want from life and how you can achieve it.
Experience As a qualified clinical hypnotist and seminar leader I regularly guide people through finding their purpose in life. A number of my seminars are based around not only finding your life purpose but getting the tools to achieve this purpose. I've also written a book on setting and achieving goals which is currently being considered by publishers.
Organizations General Hypnotherapy Register
Education/Credentials Certified Practitioner of Neuro-Linguistic Programming
Diploma of Hypnotherapy
Certified Master Hypnotist
Past/Present Clients A wide variety of individuals and groups looking to understand their life purpose.
Expert: Jason E Johns Date: 2/17/2008 Subject: Pls advise me
Question Hi
I am currently in a dilemma and I hope you can give me an advise or two. Here's my long story..
I'm going to be 28 this year and a degree holder in business. Ever since I graduated in 2001, I've changed a number of jobs. The longest period that i've worked in a company is 2.5 years, which is my current company.
I am working as customer service executive in an multinational insurance company since Oct 2005. My role is to answer correspondence from customers and agents, investigate and resolve complaints. From June 2007, I was promoted as Team Leader. You can call me as not ambitious, but I understand the job load and stress..thus, I prefer to be a normal executive. I guess my manager saw the 'potential' in me, so I was promoted without being asked beforehand. As my director is very demanding, I am doing a lot of work which is very heavy and stressful.
After being team teader for 4 months, I have told my manager that I prefer to be a normal executive. But she asked me to be patient, try my best and she trust that I can do it. She also told me that it's impossible for me to step down because I have the experience and knowledge. Honestly, I was disappointed when she said it, because I already gave myself 4 months probation for this new position and really cannot take it.
I have several senior and junior colleagues already resigned and I think it is time for me to think of my future. I know it is impossible for me to step down as team leader, and i'm also not able to transfer to other department. Now, my manager thinks I like wat I'm doing and she even gave me hints that I might be promoted higher next year. I just smiled and nodded. But deep in my heart, I just want to leave this position.
Currently, I have 2 job offers. The 1st one is a multimational bank and the position is also customer service. It is similar to my current role, which is to investigate enquiries and complaints and resolve them. The salary is few hundred more than my current pay. Since i dont have experience in banking industry, i'm afraid it will be difficult for me to learn the company's products and processes fast enough. I dont want to be terminated during my probation period.
The 2nd offer is from an insurance company. It is not customer service position. I'll be the backend processing staff, meaning I need to process proposal forms that come in daily. There is also a target to meet everyday. The interviewer told me, this will be a routine job and I will be doing processing job everyday. If the load is heavy, i will need to stay very late and work during weekends. The salary is also the same as offered by the bank.
I am really confused now. I dont know which one to accept. I dont want to regret my decision later. Actually, to be honest, i am not sure what i want to do or achieve in life. I guess I am the lazy and not ambitious type, means I just want to work, earn better salary, dont have to hold extra responsibility.
My colleagues told me to weigh the pros and cons and decide wat I want from both jobs, what are the prospects..But i really dont know what to do..I dont want to end up looking for new job again after few months into the new position..
Answer Hi Jessica,
Thank you for your question and this opportunity to provide you with some assistance.
What do you want from a job?
Do you want to work late and over weekends, or not?
The big advantage of the banking industry is that once you are in it, you have banking experience, which is a very valuable thing to have. I don't think you will struggle to pick up the banking practises, they won't be much different to where you are now, just have a few different words.
I would also recommend you spend some time thinking about what you want and do a goal setting exercise like those detailed at http://www.success4goalsetting.com and http://www.successforgoalsetting.com. It'll help you to understand what it is you want and help you to achieve it. The trouble with making a decision like this, if you don't know where you want to be then you will struggle.
Personally,I'd take the banking job as it gives me a lot more scope for future development and I know the value of banking experience, having worked for banks and other large companies myself.
Wishing you all the best and please feel free to contact me is you have any further questions.
